The Haven at North Hills
Anonymous
"Assisted Living Facility Refuses Return of Covid Positive Resident"
Watch out! Until recently, we were happy with how my mom was being looked after at the Haven. Now, they've told us that Covid 19 has reached the Haven. Mom got a fever this week and the staff sent her to Allegheny General. They found out she has the virus, but hasn't been feeling sick for some days. The hospital wants to send her home, but the Haven says she can't come back. They claim they can't deal with Covid patients even though mom caught the virus there. My dad paid her October fees but they're not giving the money back as of [date removed]. Mom had her own room at the Haven and stayed there alone in May when she first got there. Now we're rushing to find a safe place for her. The whole situation is really bad. They've had half a year to make a plan for when this might happen and they never warned us this could happen. They really dropped the ball, showing no professionalism or kindness. It's really awful.
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Anonymous
"Affordable, Quality Assisted Living"
It's really nice, but because of the price, we had to choose a room with a roommate.
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A Place For Mom Customer
"Enthusiastic director and impressive facility, but unlocked doors concern me."
I liked the Haven, enthusiastic director, but concerned about unlocked doors.
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The Haven at North Hills
Address
One Windsor Way
Pittsburgh, PA - 15237
Website
https://www.sunshineretirementliving.com/the-haven-pittsburgh-retirement-living/
Telephone
(412) 557-4726