The Hearth at Drexel
Anonymous
"Inactive parents, uncertain activities and costs, clean facility."
Parents inactive, uncertain about activities and costs, clean facility.
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Anonymous
"Disappointing Care: Understaffed Facility with Limited Engagement"
This memory care place wasn’t right for my loving parent. While it looks nice and the activities director is great, the caregivers are not. They’re often on their phones instead of interacting with residents. They don’t seem to care much and are understaffed. This impacted my parent's well-being and led to medication errors. Sadly, there aren’t many better options. If your loved one needs care, consider adding private help.
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Anonymous
"Surprising assessment about parents' safety."
After several months of marketing to us, the assessment was done and showed that the Hearth couldn't assure my parents' safety. This was a bit surprising.
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Anonymous
"Safety Assessment Surprisingly Uncertain for Parents at Hearth"
After a few months of trying to convince us, they finished evaluating everything, and decided that Hearth couldn't promise our parents' safety. It was unexpected.
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Anonymous
"I Needed More; Expected Additional Care"
Thought I'd get more care but didn't. Needed extra care.
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Anonymous
"Beautifully landscaped."
Best fit for parents, new, clean facility, friendly staff, good food.
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