The Regency at South Shore
Sandra W
"Great community, but preferred a more country setting"
We liked this community, but the city setting wasn't ideal. My loved one preferred a more country-like environment, which they're used to.
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Tom F
"Mixed Experience at Assisted Living Facility"
I'm thinking about moving to a different place because some staff were rude to me. I talked to them about my concerns, but they treated me like a problem. The general manager apologized, though. Some staff don't even say hello. I volunteer a lot, but they don't recognize it, except on Facebook. The management doesn't appreciate my efforts. Residents like what I've done, but the marketing director and general manager don't even know my name. Food is okay, and the place is clean.
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Shannon
"Mixed Experience at The Regency Assisted Living Facility"
My in-laws stayed less than 6 months. The Regency wants residents but struggles to keep them. In less than 2 weeks, we got calls suggesting it might not be the right place. They assessed their needs but nothing changed. We were clear about the care level needed. They promised to help transition to higher care when necessary, but instead, put my FIL in a terrible nursing home costing much more. Personal care varied; some great, some refused to help. If your loved one is independent, it might be okay, but for care assistance, look elsewhere. LECOM facilities aren't recommended due to poor coordination, staffing, and high turnover.
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anonymous
"“Regency: Clean, Cozy, and Recommended!”"
We picked Regency because it’s in a good spot, the place is clean, and the apartments are the right size. My friend’s apartment is fine for her needs. She thinks the food is bland, but I get that some folks can’t handle spices. I haven’t been inside, but she’s happy, so I’d recommend it.
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Susan Herzog
"Great Staff and Spacious, Comfortable Apartment"
My mom has been here for less than a week and already loves it. The staff is fantastic, and everyone both residents and workers seems truly happy. I don't think we could have found a better place for her. Her big one-bedroom apartment has a garden view, a full kitchen if she wants to cook, a walk-in closet, and a spacious bathroom. It’s a perfect new home for her. She hasn’t had a chance to join any activities yet, but it’s great to know there are plenty of options when she’s ready.
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Loved One
"Adjustment to Assisted Living"
We’ve been pretty happy with them so far. It’s clean, staff is friendly, and no major complaints. Just a big adjustment. .
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