Assisted Living Facilities

The Residence at Glen Riddle

3.9/5.00 - based on 48 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 8 months ago

"Truwood: A Comfortable and Safe Choice for Loved Ones"

I was really impressed with how big and clean the apartment was. It was nicely decorated, which made my son feel comfortable and safe. The grounds are also nice, especially when the weather gets warmer. Overall, it was a good experience for my son—he received therapy and became stronger. I recommend Truwood if you’re looking for a place for your loved one.

2/5.00 Published 8 months ago

"Disappointing Care Experience at Assisted Living Facility"

We left because she didn't get the care she needed. Sometimes they didn't even shower her for over a month. They just left her in her room after meals. Once, they even forgot to take her to dinner. It seemed nice at first, but if you couldn't walk, it wasn't good."

4/5.00 Published 8 months ago

"Assisted Living Facility Receives Praise for Care, Food Quality Concerns"

Truewood Glen Riddle is a nice, caring place. We're pleased with our decision. The meals should be served hotter!

4/5.00 Published 1 year ago

"Assisted living with fun activities; recommend for loved ones."

What we enjoy most is the activities like bingo and socializing with other residents. Based on our experience at Truewood by Merrill, Glen Riddle, we recommend it for families seeking a place for their loved ones.

4/5.00 Published 1 year ago

"Amazing staff but needs better food and cleaning services"

The staff was amazing. They sometimes sent me photos of her or helped her with her iPhone so she could FaceTime me. When she went on hospice, they advised me on what I needed to do and what extras to request for her comfort. This was my first time going through this, and they were a big help. The GM was excellent and always made sure my concerns were addressed immediately. But for the money I paid, I expected the room to be cleaned right the first time. My mom didn’t like the food. While she was there, there were issues with cooks being out sick or on leave. Hopefully, they have found someone who is committed and good.

3/5.00 Published 1 year ago

"Decent assisted living, limited comparison."

We chose this place because my stepfather lived here before my mom moved in. I suggest others visit and decide for themselves. It's decent, but I can't compare it to anything else.

3/5.00 Published 1 year ago

"Mixed Feelings About Assisted Living Facilities"

Glen Riddle was similar to Rose Tree Place. I didn't think it was very bright, and the community wasn't very active. The staff was pleasant, though. Truewood Glenn Riddle was also a good place, but I didn't like the feel and darkness of the memory care unit.

4/5.00 Published 2 years ago

"Easy move-in, convenient setting, recommend Truewood by Merrill"

Moving in was easy, convenient setting, recommend Truewood by Merrill.

3/5.00 Published 2 years ago

"Mixed Feelings about Truewood by Merrill Assisted Living Facility"

The place is really clean, and everyone is super nice. They all seem to really like my mom. Mom likes the activities director and the outings they go on. She says the food is alright, but wishes they had real silverware instead of plastic forks and spoons. Nurses give medications during meals in the dining room. They're looking for a new nursing director, so we hope things get sorted soon. We think internet should be included for the amount we pay. Overall, I would recommend Truewood by Merrill compared to others we looked at.

4/5.00 Published 2 years ago

"Affordable Assisted Living with Friendly Staff and Good Food"

We chose Truewood by Merrill because it’s affordable and has a friendly community. The food is good, but sometimes too salty for my family member’s restricted diet. The activities are nice, but not very engaging for someone with vision problems. The long-serving staff members make a positive difference. I’d recommend it to others.

4/5.00 Published 2 years ago

"Solid facilities, meals, activities; good staff; affordable and updated."

It's a solid place with decent updates, meals, activities, and staff.

4/5.00 Published 2 years ago

"Nice tour, but a bit too dark inside."

Our family had a strange experience with the tour. We met with the staff in person, but then we toured the community virtually. We saw the rooms, but the whole place seemed a little too dark overall.

4/5.00 Published 6 years ago

"Caring Staff, Clean Facility, Helpful Visit"

The visit was really helpful. The staff knew residents' names and were friendly. The Memory Care place was super clean. And the staff seemed very eager to help.

5/5.00 Published 7 years ago

"Wonderful Staff and Safe Community"

This place is great for my dad and his needs. I feel good knowing he’s safe and well cared for. The staff is amazing—always kind and super helpful. The community is clean, and there are fun activities for everyone. The food is just okay, but overall, I would recommend this place to my family and friends.

4/5.00 Published 7 years ago

"A Clean and Friendly Option"

We thought about this community during our search. The staff we met were nice, and the place did look clean. However, the community we ultimately picked was even brighter. The cost here was a bit higher than the one we chose.

5/5.00 Published 7 years ago

"Clean, friendly place with everything on one floor!"

This place was clean and friendly, with almost everything on one floor. Mom really doesn’t like elevators!

1/5.00 Published 7 years ago

"Avoid this poorly-staffed, gloomy nursing home"

The workers are really not doing their job well, and the place is just as gloomy and old as others mentioned. Also, there's clearly not enough people working in the unit for residents with memory issues.

5/5.00 Published 7 years ago

"Mom loves living here and feels well cared for!"

Mom has had no complaints about this community. I’m impressed with the help she gets. The staff is wonderful, and Mom likes that they know her by name. The food is good, and they have activities every day. They also offer two-week respite stays. This community is in a nice location, and I would recommend it.

0.5/5.00 Published 7 years ago

"Concerned over resident care at assisted living facility"

Upon first entering, the site came off as gloomy despite some obvious new improvements. I was rather upset to witness some assistants, or possibly even nurses, engrossed in their phones during my visit. I even caught a staff member being incredibly disrespectful to a lady in a wheelchair asking for assistance. It makes me question, if this is how they behave with guests around, how do they behave when there are no family members present to witness? I wouldn't be comfortable with my mom staying here without myself or a close relative present constantly to ensure she's receiving respectful care.

4/5.00 Published 8 years ago

"Pleasant Community Tour"

I took a nice tour of this community. The place was clean, and the people were friendly. The staff answered my questions and provided helpful information. Overall, it was a pleasant experience, although not the right fit for my mother.

4/5.00 Published 8 years ago

"Lovely Tour, But Not Our Location"

When I toured the community, I noticed it was a bit dark and needed more natural light. However, the people were great, and it was a lovely place to visit. It might have been suitable for us, but the location wasn't ideal.

0.5/5.00 Published 8 years ago

"This Home was Dismal and Distressing!"

This place looked horrible when we visited. The room they showed us was a teeny one bedroom that they were also making into a shared room. We were there around when they usually eat dinner and the people living there couldn't even get into the dining room because it was locked. They had them waiting in a line along the wall and it looked really sad.

5/5.00 Published 8 years ago

"Great care and attention for my mom!"

The Residence At Glen Riddle has been a fantastic place for my mom. The staff is amazing. Everyone has been really attentive to her needs. My family and I are very happy with this personal care facility.

4.5/5.00 Published 9 years ago

"Great Care and Clean Facilities for Mom's Five-Year Stay"

My mom has lived at the residence for over five years. Everyone, from the managers to the staff and food service, has really cared about my mom’s well-being. My brothers and I are very happy with the care and attention she gets. The room and facilities are always clean and well-maintained. Thank you!

3.5/5.00 Published 9 years ago

"Caring Home with Quick Response to Needs"

Glen Riddle Residence is a pretty nice spot. It’s got lots of pluses, but it’s not perfect. The guy living there is usually friendly and likes to chat. They moved him to a special area for folks with memory issues 'cause they thought it was best. It’s kinda tough 'cause he’s not exactly one thing or the other. He walks slow these days but can get around with his walker. He’s right on the edge. The boss lady there is awesome. She makes rounds to check on everyone. Most of the workers are super nice too. They’ve been great working with me. I’d say they’re doing a solid job. Whenever I point out something that’s off, they’re on it fast.

5/5.00 Published 9 years ago

"Caring Staff and Warm Atmosphere"

I’ve been meaning to write a good review for The Residence at Glen Riddle. My family member has been there for several years, and I have to say, the staff is always ready to help with any requests we have. The care and responsiveness of the management team make us feel like part of one big family. When you need to find a place for a family member, you start to notice the little things that matter so much… staff hugging and kissing your loved one, meals delivered to their apartments at no charge when they’re sick, administration suggesting ways to save resources, the wellness staff always willing to talk, and the welcoming feeling when you walk in the door. These are things you can’t put a price on. The Residence at Glen Riddle has done all this for me and other families I talk to, time and time again. I checked out many places for my family member and am thankful every day that I found the kind people at The Residence at Glen Riddle!

1/5.00 Published 9 years ago

"Terrible Waste of Money"

Awful help. Completely not a good use of your cash.

5/5.00 Published 9 years ago

"Great experience at The Residence at Glen Riddle!"

We had a great experience at The Residence at Glen Riddle. Overall, it was a tough situation for us, but they were really helpful. The facility is very nice, and they do an excellent job.

4.5/5.00 Published 9 years ago

"Professional staff, clean facility, and great care for mom"

The staff is really professional and the place is clean. The food is better than most. The nursing staff always keeps up with my mother’s needs. I feel really good about them taking care of her.

2.5/5.00 Published 9 years ago

"Subpar Care at Assisted Living Facility"

The care here isn't top-notch.

4.5/5.00 Published 9 years ago

"Friendly and Clean Place with Lots of Activities"

The Residence at Glen Riddle is really nice. It has a friendly vibe. It’s super clean. They seem pretty helpful. There are lots of activities. Everything has been going well.

2/5.00 Published 9 years ago

"Poor Assistance and Lack of Care at Assisted Living Facility"

Assistance' in this facility needs real improvement, especially for those who need it the most. It's not right to see people hunched over in chairs all day while numerous staff members just pass by. Those who struggle with eating deserve assistance. If their food is scattered all around them and on the floor, it's clear they need help. Staff should do more than just sit and stare - they should lend a hand.

3/5.00 Published 9 years ago

"Short on Staff and Smelly Rooms at Assisted Living Facility"

There didn't seem to be enough workers. The residents were all just sitting in the hallway with nothing to do. I looked at one of the rooms and it smelled really badly of pee.

4.5/5.00 Published 10 years ago

"Amazing Care and Friendly Staff at The Residence of Glen Riddle"

My time at The Residence of Glen Riddle has been fantastic. It’s hard to pick just one person because every employee there does an amazing job. The management team really cares about making family members happy, and the staff is always cheerful and ready to help with anything. Plus, the care for every resident is excellent.

4.5/5.00 Published 10 years ago

"So Grateful for the Amazing Care at The Residence!"

I’m so grateful to the staff at The Residence for everything they’ve done for my grandmother and our family! Everyone has been fantastic! They handle everything and help with any request. I know my grandmother is well taken care of—she’s safe, fed, with good company, and having a great time! Thanks a million!

5/5.00 Published 10 years ago

"Excellent Choice of Rooms and Great Location"

Excellent! They offer both shared and private rooms. The room cost is appealing, but the add-on costs are concerning. The location is very good.

4/5.00 Published 10 years ago

"Happy Days at Memory Care"

The staff is awesome. My mom's in memory care, they keep her busy. After lunch, nobody goes back to their rooms. They play games, enjoy music, and dance. Meals are tasty, everyone gathers in the dining room with new friends. This was a smart choice so far.

4/5.00 Published 11 years ago

"Wonderful tour, skilled staff, spacious facility, management change raises questions."

I had a great time on the tour. The place is run really well. The people who help you get admitted were amazing. The part of the community for people with memory issues is big. But, I'm a bit worried because I heard they have new bosses. Does that mean they'll start charging more?

4/5.00 Published 11 years ago

"Comfortable Home for Mom's Work Visits"

My mom's been to this place a bunch for work. She likes it there.

5/5.00 Published 11 years ago

"Our Top Pick for Assisted Living"

When the time comes, this is our top pick.

The Residence at Glen Riddle

Address
263 Glen Riddle Road
Media, PA - 19063

Website

Email

Telephone
(610) 358-9933

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