Brookdale Smithfield
Kerri
"Mixed Experience at Smithfield Woods Assisted Living"
At Smithfield Woods, most of the workers, like the nurses and maintenance folks, are nice and helpful. But, there's not enough staff, which makes things tough! The big boss doesn't seem to pay much attention. She doesn't return calls and doesn't keep her promises. Also, the place isn't as easy for people with disabilities to get around as it should be. The food can be hit or miss. The apartments are nice though. The common areas are clean and look nice. The prices are fair, but you have to make sure you get all the things they promised.
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Donna
"Nice community, dim room placement"
Our family toured; community seemed nice but room placement dim.
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anonymous
"Beautiful Place, Not Ideal for Loved One"
The assisted living facility looked lovely, but it didn't suit my loved one. With her early-stage dementia and higher functioning, she wouldn't find enough social opportunities or companionship there.
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anonymous
"Happy and Thriving in New Home"
I don’t have much experience because I’m from out of town, but my family says our loved one is really enjoying it there. He’s happy and doing well. So far, we only have good things to say.
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Gail Stratemeier
"New Look and Good Service at Smithfield Woods Assisted Living"
They recently painted and got new floors and furniture. Some aids gave us trouble, but after we told them, things got better. My sister doesn’t join activities much, but they have plenty for others. We feel Smithfield Woods is a good value for the cost.
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Nancy Sage
"Welcoming, active Memory Care, caring staff, improve communication"
Smithfield Woods made my Mom feel at home immediately. Memory Care keeps residents active and engaged. More family communication desired. Staff is caring and attentive.
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Anonymous
"A Dim Facility with Mixed Residents and Limited Outdoor Space"
The apartment is dim. It ranges from residents who are stuck in their chairs, confused, sometimes loud, to those who can walk around and are more self-sufficient. This wouldn't have been a good fit for my mom, given her current dementia situation. The only outdoor space is a big patio.
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Anonymous
"Friendly Community, Better Fit for Mom"
We visited Brookdale Smithfield. It's a friendly community with a good presentation of what they offer. We picked a smaller place that suits my mom better.
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Anonymous
"A Great Tour Experience at Assisted Living"
The tour was awesome! We and [removed] really liked what we saw. [removed] and her team were super impressive. The way [removed] sees assisted living totally changed after the tour!
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Anonymous
"Love At First Sight"
I fell in love when I walked through the community. I thought, 'This is the place for my mom.' The people were fantastic when I met them. So far, it's been a very good experience for my mom. She loves the community. I appreciate how they make good meals and plan enjoyable activities during the day. I also see how much the staff cares for the residents—it's always clean too. A Place For Mom has been helpful, and I recommend them to everyone in need.
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Anonymous
"Disappointed With Unkept Promises At Assisted Living Facility"
The experience at this assisted living facility wasn't good at all. The staff seemed kind during my phone calls about my mother. However, we didn't receive the extra care we paid for. It felt like the staff was hard to find most of the time. One time, we picked up my mom for a day trip and they didn't even notice she was gone. They really fell short when it came to her personal care unless we pointed it out. The meals aren't as presented initially either. Although they offered a few activities for my mom, it didn't compensate for the other glaring problems. The biggest concern was that her medicines were not given appropriately. I certainly would think twice before recommending this place to other families.
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Julie Dailey
"Assisted Living Experience: Friendly Staff, Misses Rehab Floor"
My aunt came to this place for getting better after being sick. We thought she wouldn't like it because she always said she didn't want to go to a nursing home. But, she ended up liking it here. The people who work here are very nice. However, she misses the part of the place where she was getting better because she felt they helped her more there.
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Karen
"Convenient"
This place is closer to my home and has fireproof walls. It costs more per month, but if someone struggles with walking, I recommend North Bay. For rehab needs, this facility is great because they have on-site rehab services, allowing residents to return to their apartments after treatment.
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Customer
"Dad really liked this place after visiting"
My dad really liked this place after checking it out.
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