Darlington Assisted Living Centers
Lacy Rego
" "Unsafe, Unclean Retirement Home Shows Greedy Attitude""
The people in charge of this place are terrible. It seems like they only care about getting paid. They don't get back to you when you call or email, and they don't keep promised meetings. The place isn’t clean and they've even had problems with bedbugs before. It's not safe for people who have trouble getting around. There are stairs everywhere - leading into and out of the building, in the rooms, and even in spots where everyone hangs out like the dining room. They don’t have ramps to make it easier for folks with wheelchairs and there aren't enough workers to help people deal with the stairs and keep them safe. All they and the head honcho seem to worry about is making dough.
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Mike C
"Poor communication and care after payment started"
They seemed all in when they wanted my money, but once we started payments, it took forever to actually talk to someone. Their communication was really bad and they didn't take care of my loved one the way I thought they would.
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anonymous
"Darlington's Uncommunicative Care Results in Recurring Falls and Hospital Stays"
Our time at Darlington was disappointing. On her first day after quarantine, they altered some of her medications without informing me, which resulted in her falling and needing to be hospitalized. After spending a few days in the hospital, she returned to the facility only to fall again. The staff continually suggested memory care, which I did not believe she required. Ultimately, I was dissatisfied with the level of care she received. Additionally, the management was dismally unresponsive.
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Anonymous
"Great Care in a Cozy Setting!"
My brother's thriving at Darlington. Staff treat him like kin, chatting comfortably. It's a blend of a vintage Victorian home with another nearby. They spruced up his room before he moved in, adding new furniture. He stays busy, especially liking trips on the bus to nearby stores.
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Customer
"Both facilities nice, but too small for our needs."
I visited two places in Darlington. Both were nice and clean, but a bit small for what we needed. The director was very helpful and tried to assist us with our needs. The tour was done professionally and was very informative.
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