Benton House of Bluffton
KW
"Positive experience but involvement in care was missed; convenient location."
It was a good experience, and it could have been even better if my aunt had been more involved in her own care. We chose this community because of the good reviews, friendly atmosphere, pleasant accommodations that allowed her to bring her dogs, and its proximity to my house.
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No N
"Neglectful Staff and Poor Care at Assisted Living Facility"
There's essentially zero activities here. The folks living here just eat their meals and then head right back to their rooms. My mom stayed here for an entire year and not even once did she get seen by any doctor. We've brought up her complaints of stomach pains repeatedly, but nobody ever did anything about it. The staff—the whole lot of them—just don't seem to give a darn. Even the person in charge is absolutely worthless. If you're hoping for the best care for the people you love - do not, I repeat, do not choose this place.
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anonymous
"Assisted Living Tour Feedback"
Our family visited in person. The place was nice. The tour was okay but didn't meet our loved ones' needs. We got accidentally locked inside the director's office, which was a bit of a downside.
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anonymous
"Benton House Tour Disappointing: Crowded and Institutional"
I visited Benton House, but I wasn't impressed. It felt too crowded and looked too much like a hospital.
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Anonymous
"Terrible food detracts from overall good assisted living facility"
My buddy lives at this place and everything's cool except for the grub. I drop by a lot and usually stick around to grab a meal. Trust me, that food's no good. All the folks that live there complain, but no one does anything about it. This ain't right because for a lot of these folks, chowing down is the high point of their day. For some, it's the only thing they're excited about. Please look into this before you decide to send your loved ones here.
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Anonymous
"Poor Care at Benton House Led to Unnecessary Injuries"
We had planned for my mom to stay at Benton House for a two-week respite care period, but the experience lasted for a mere 5 days, ending with her admission to the emergency room. She took a fall and hit her head, despite the facility knowing about her mobility issues. They failed to provide the extra care she required, resulting in her needing stitches over her eye and having multiple bruises on her shins. It seemed as if she was roughly handled. They should have communicated their inability to care for an individual who is not fully mobile. On top of that, she showed signs of dehydration. I would strongly advise against this facility if your loved one relies on a walker or wheelchair. Only those who are completely mobile may be able to endure this place. Memory Care is designed for individuals who may forget even to drink water. Merely placing a small cup of water before them doesn't assure that they will drink it. I'm deeply disappointed in Benton House as I initially had high expectations.
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Anonymous
"Assisted Living Facility Review"
My mom's doing well here. Staff's nice, but food's meh.
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Anonymous
"Mixed Feelings on Benton House Assisted Living Facility"
My mom is doing great at Benton House. She likes the food variety and the friendly staff. However, I wish I received more updates on her. The activities are after dinner, so she doesn't join, but the community is well-maintained.
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Anonymous
"Good location and food, more activities needed"
I think they could have more activities, but they just opened recently. The staff is nice, the location is good, and the food is great.
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Anonymous
"Positive Experience at Benton House of Bluffton Assisted Living"
Our time at Benton House of Bluffton has been positive. The staff is friendly and professional, making the move-in process smooth. They assisted with paperwork and seamlessly transferred medication services. It's a very pleasant place!
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