Brookdale Central
Anonymous
"Nice facility, friendly staff, but pushy tour guide"
We toured Brookdale Central while looking for an Assisted Living place for my mom. The place was really nice. It was clean, and everyone was friendly. But, the person showing us around and selling the place was a bit pushy.
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Anonymous
"Mixed Feelings About Brookdale Central"
Our family member stayed at Brookdale Central for around a month, and we mostly thought it was a positive experience.
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JE
"Good care, fun activities, listens to complaints"
The community takes good care of my mom. They have fun activities like bingo and movie nights. I haven't tried the food, but some residents say the portions are small. Mostly, the community listens to complaints and fixes them.
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anonymous
"Clean, affordable, staff communication needs improvement"
We picked Brookdale Central for price and clean, fresh atmosphere. Staff declined; communication needs improvement.
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Holly B.
"Good Experience, Lacking Communication"
We liked Brookdale Central overall, but the head nurse didn’t keep us informed. Dad refused showers, and we were paying for assistance. No communication despite our daily presence. The director eventually refunded us.
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anonymous
"Improved Communication Enhances Satisfaction at Assisted Living Facility"
I've been quite satisfied overall since we started understanding each other better. The staff here are good, and that's made a big difference. I wonder if other families are less involved in their loved one's daily life? Initially, I had some worries, but now that we're communicating better, I feel much happier.
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anonymous
"Disappointing Experience at Brookdale Central"
My relative didn't have a good time at Brookdale Central. One nurse was really mean to her. She just sat in her room and watched TV because there weren't any activities for her. I wouldn't suggest it to others.
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Anonymous
"Assisted Living Staff and Food Receive High Praise from Resident's Family"
The staff at this community are very kind to my mom, and she is doing well with their assistance. She really enjoys the food they prepare. Recently, she began participating in activities offered to all residents.
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Anonymous
""Inexperienced Staff Needs Training at Assisted Living Place""
My dear family member recently joined this assisted living place. So far, everything seems okay for her. But the staff doesn't seem too experienced. They could do with extra coaching to better handle different scenarios.
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Rita
"Efficient nursing, mixed caregiver kindness"
Some caregivers are kinder than others when helping physically. The nursing staff is efficient and kind. They try hard to keep everyone as active as possible.
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