Assisted Living Facilities

Brookdale Columbia

4/5.00 - based on 37 reviews
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1 stars
4/5.00 Published 1 year ago

"Despite Food, Brookdale Columbia Recommended!"

The staff is nice, and the place is kept clean. Moving in was easy. But my mom doesn't like the food—it's plain, overcooked, and cheap. They should try special meals like fish on Fridays or chicken on Sundays. And they need to offer condiments for people who aren't on a strict diet. Still, I recommend Brookdale Columbia!

4/5.00 Published 1 year ago

"Clean, friendly; good for active residents; tough but good choice."

Brookdale Columbia is nice and clean. The staff is very friendly and helpful. Residents who engage seem to enjoy it a lot. Although my loved one prefers privacy, it's a great place for active participation. The residents are welcoming and it feels like a happy community. Choosing care for parents is tough, but this is a good option.

3.5/5.00 Published 2 years ago

"Assisted Living Review: Good Communication, Nice Staff at Brookdale"

The workers at Brookdale are good at talking to families, and I have a good connection with the medical staff. They really understand how to take care of the people living there, and they've been flexible. The managers are easy to deal with. Everyone I've met has been kind. I really enjoy being at Brookdale.

4/5.00 Published 2 years ago

"Need for Visitor Camera and Detailed Medical Reports"

Most things are going very well. One thing I would recommend is putting a camera out front to see who's visiting instead of asking questions every time. That way, if it's a frequent visitor like me, they can just let you right inside. I would also like to get an emailed report of medical things being done. I get a bill, but it just has the price and doesn’t show what was actually done. It would be nice to have an itemized bill so I can see what the charges are for.

2.5/5.00 Published 2 years ago

"Lackluster Activities at Assisted Living Facility; Changes Underway"

I wouldn't recommend this place. Sure, they have activities, but they're not really exciting for the people living there. They're making some changes though.

3/5.00 Published 5 years ago

"Possibly Great Assisted Living: Friendly Staff, Good Scores"

This place is nice. They seem to really want to help you out. Their DHEC scores are great. It could be a good option.

4/5.00 Published 7 years ago

"Settling in Well: Positive Experience at Brookdale Columbia Assisted Living"

My relative seems happy at Brookdale Columbia. She enjoys Bingo and other activities. Staff ensure she takes her medication. They're friendly when we visit. She has a roommate now and seems happier. Transportation is provided for church and outings. Looking for more furniture to make her room comfy. The community is nice and clean I was impressed.

4/5.00 Published 7 years ago

"Friendly staff, clean space, average lunch, and activities offered."

We went to check out this place for my family member's care. We really liked the nice people who showed us around. The place was clean, which was good. The food they showed us looked tasty, but the lunch we had was just okay. They have things for the people who live there to do. We think other families should go see this place if they need care for someone they love.

4.5/5.00 Published 7 years ago

"A Good Place with Room for Food Improvement"

The only thing that could be better is the food options, like adding more healthy meals. The staff are friendly, supportive, and take great care of my loved one. They have some nice activities, like exercise classes, storytelling, and music sessions. The community is well-maintained and secure for assisted living. It's a good value for the cost. I would recommend this place.

4/5.00 Published 7 years ago

"Tour for Care"

We visited this community for care. We noticed that residents weren’t very active, but the place was clean. The staff answered our care-related questions, and we’d recommend other families to tour it for their loved ones.

3.5/5.00 Published 7 years ago

"Mixed Experience at Brookdale Assisted Living: Friendly Staff, Some Concerns"

Brookdale seems nice. Most workers are friendly and helpful. Residents are sweet. We had some changes at first. The director left, the head nurse got ill, and the sales manager had surgery. All at once! I wish I could get answers faster, but I understand why. The cost is good, and the activity director is great. I only tried one meal, it was okay. It took a while to figure out when they clean and do laundry for mom. Mom's meds made me nervous; I had to make sure they refilled them. Some were running out over the weekend, but they sorted it out quickly when I asked. Lastly, mom's $40 went missing from her wallet. Not sure who took it, but she won't keep cash anymore. Overall, I'm happy because mom is and she made some nice friends.

3.5/5.00 Published 7 years ago

"Mixed Experience at Brookdale Assisted Living"

Brookdale seems nice. Most staff friendly. Residents sweet. Changes happened; director, nurse, manager out. Cost good. Activity director excellent. Meals average. Cleaning and laundry delayed, but resolved. Nervous about meds distribution. Stolen cash concern. Overall, happy for mom.

4/5.00 Published 7 years ago

"Great Care and Safe Community for Dad"

My dad is slowly getting used to this place, but so far, everything is going pretty well. I feel good about his move here because I know he's getting great care. Most of the staff are very good. The activities director is amazing and really good at encouraging everyone. The meals are okay. I know he is safe and in a good place. I would recommend this community.

4/5.00 Published 7 years ago

"Safe and Comfortable Assisted Living with Amazing Activities Director"

My dad's getting used to this place. It's going okay. I'm fine with him being here. He's getting good care. Most of the staff are nice. The person who plans activities is awesome. She really cheers up the residents. The food is alright. I'm sure he's safe and happy here. I'd tell others to check this place out.

3/5.00 Published 8 years ago

"Good Spot for Mom, Could Use More Breakfast Variety"

Brookdale is a decent place for Mom. I've been there for breakfast and noticed they don't really switch it up much — it tends to be the same thing each day. Mom, however, does enjoy the food. There are daily activities like bingo and story time, plus they take trips outside and hold a family night every month. The facility is clean and I would suggest checking it out.

4/5.00 Published 8 years ago

"Great Care and Fun Activities at Brookdale Columbia!"

Brookdale Columbia is an older place, but they’re working on making it better. It’s super clean, and the staff takes great care of my mom. They made moving in easy and listened to what we needed. Lots of fun stuff to do, like movies, games, and hanging out on the patio when it’s nice out. The food is good too.

4/5.00 Published 8 years ago

"Extremely clean and accommodating."

Brookdale Columbia is an older place, but they're working on upgrades. It's super clean, well-run, and my mom gets great care. The transition was smooth, and they met our needs. Lots of activities, movies, games, and a nice patio for good weather. The food is good too.

4/5.00 Published 8 years ago

"Friendly Staff and Clean Facilities"

The place looks nice and clean. The staff is friendly and helpful. The sales director, even set up my mom's room before we got there, which was a big help. The director, is always available and works hard to make my mom feel comfortable. The food isn't perfect, but my mom used to cook her own meals. They organize lots of outings, although my mom doesn't join in much.

4/5.00 Published 8 years ago

"Assisted Living with Welcoming Staff and Attractive Facilities"

This assisted living facility is really nice. The buildings look good and are kept clean. The people who work there are friendly and ready to help. Shannon made sure my mom's room had everything she needed, even though we came from New York with no furniture. Kelly, the director, is always available to talk and has been working hard to help my mom settle in. Mom isn't a big fan of the food, but she used to cook for herself, so that might be why. There are lots of trips and activities, although my mom doesn't always join in. But it seems like other people enjoy them.

3.5/5.00 Published 9 years ago

"Smooth transition to assisted living with good communication and food."

My mom just moved into Brookdale. We've been here for about three weeks now, shifting from Independent Living to Assisted Living. Everyone here has been super nice and helpful. We've had no trouble talking with staff, and they've been really welcoming. And hey, the food's pretty tasty too!

4/5.00 Published 9 years ago

"A pleasant place with friendly staff."

The facility is pleasant, and the staff is friendly.

5/5.00 Published 9 years ago

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Brookdale/Sterling House is an amazing assisted living facility! My mother moved in about four weeks ago and couldn’t be happier! We checked out all the places in Columbia, and this small community was perfect for her needs... and it truly is! The entire staff is so friendly and caring! When I walk in, they greet me by name and update me on how my mother is doing! Our family strongly recommends Brookdale for anyone looking for a place for their loved one! Give it a try—you’ll love it!!!

3/5.00 Published 9 years ago

"Experienced Management, but Needs More Weekend Staff and Events"

They always ensured my mom got her meds and oxygen when she needed them. They even encouraged her to make friends and take part in social activities. The management team knows their stuff and acts in a very professional manner. They go above and beyond to get my mom involved in various activities. The only downside is I wish they had more staff and more activities for the weekends.

5/5.00 Published 9 years ago

"Nice Hybrid Facility"

The Sterling House is very nice! It's a "hybrid" facility with memory and assisted care blended together. Shannon gave us a wonderful tour and explained everything. I think Mama would be very happy there, but she might need more specific memory or assisted care. It might be a great option for a short-term stay.

5/5.00 Published 9 years ago

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Things have gone really well at Sterling House on Park Lane! The staff was a huge help when we needed it. We had just a few hours to find a place for our loved one after she left the hospital, and everyone at Sterling House went above and beyond. They let us borrow furniture while we got her settled and even bought bedding for her while we handled the paperwork. Everyone here is friendly and professional. I would highly recommend them!

2.5/5.00 Published 10 years ago

"Nice Staff, Questionable Patient Care and Cleanliness"

The folks working here are nice, but I'm unsure about how well they're taking care of my husband. They aren't helping him brush his teeth, wash his hands or keep the bathroom clean. The tube of toothpaste is just as full as it was 3 months ago. His shaving is often not done properly. Everything else is okay but they're dropping the ball on patient care and cleanliness. Plus, his bathroom doesn't get cleaned nearly enough and I've had to scrub it myself.

5/5.00 Published 10 years ago

"Very pleased with Sterling House!"

Everything has gone well at Sterling House, and we’re very happy with it. The place is clean and nice, the staff is friendly, and they really care for the residents. The food is great too; it’s been delicious every time I’ve had it!

3/5.00 Published 10 years ago

"Limited to Assisted Living Services Only"

They only offer assisted living services.

4/5.00 Published 10 years ago

"More Resident Engagement in Well-Kept Facility"

This place does a good job overall. It's clean and well-kept, and the staff are friendly and professional. But I think they could do better in getting the staff to spend more time with the residents. Sometimes it feels like the residents are just sitting around with not much to do. It would be nice to see them more involved in activities.

5/5.00 Published 11 years ago

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My husband and I visited Sterling House on Park Lane in the evening, when many residents were in bed. The location is great, right next to a gated community. It’s beautifully decorated, and the facility is one floor with around 40 rooms.

4/5.00 Published 12 years ago

"Clean and Affordable Assisted Living"

The facility is well-kept and the prices seem fair.

4/5.00 Published 12 years ago

"Likely choosing this facility for our loved one"

We are leaning toward choosing this facility for our loved one. The staff is friendly and attentive, the rooms are clean and comfortable, and the activities are engaging. We appreciate the care and attention given to the residents. Overall, it seems like a great place.

Brookdale Columbia

Address
251 Springtree Drive
Columbia, SC - 29223

Website

Email

Telephone
(803) 741-2600

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