Brookdale Ebenezer Road
Anonymous
"Friendly, close-knit community with great value"
I had a good time at Brookdale. It's a smaller place, so it feels more close-knit and friendly. I picked Brookdale because of the nice atmosphere and great value compared to other places.
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Diane
"Friendly Staff and Great Location"
It's in a super spot, and the staff are friendly and helpful. Lots of folks around, and Mom loved chatting with other residents.
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Diane M
"Great care and staff, but need better oxygen checks"
The director is excellent. If you have a problem, you can talk to him, and he'll try to fix it. Our only issue is that they need to check on my mom more and make sure her oxygen is on. Overall, I would recommend Brookdale Ebenezer Road to others. It's clean, and the staff is friendly. They usually respond quickly to our needs.
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Anonymous
"Smaller Rooms Than Expected"
This place was pretty nice, but the rooms turned out smaller than we expected.
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Heather
"Mixed Experience at Assisted Living Facility"
The director, [name removed], tried hard to meet our family’s needs. Unfortunately, the head nurse had a bad attitude. The food was terrible—we went for breakfast, lunch, and dinner, and it felt more like a nursing home than an assisted living facility.
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Anonymous
"Friendly staff, clean facility, not the right fit"
I toured this place for my dad's needs. Everything went well, but it wasn't right for us. The place looked nice and clean. The staff was helpful and answered my questions. Everyone was friendly to my family and me. It just wasn't a good fit for my dad.
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Loved one
"Understaffed and concerning safety; not feeling long-term."
Our family member just moved in. Place feels dark, short-staffed. Concerned about safety.
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Karen
"Poor care, neglect, turnover, communication issues, benefit confirmation difficulties."
Care lacking, neglect issues, turnover, communication problems, benefit confirmation trouble.
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Patti
"Nice Assisted Living, Not Ideal for Memory Care"
This place seemed nice, but not great for memory care. When I first considered it, my dad was more independent. It's a beautiful place, but it's not really designed for people who need help remembering things. They say it's shaped like a square, but when I walked around, I got lost. I'm sure it's a square, but it would take a while to get used to. It would have been really nice if my dad didn't need memory care, but for where he's at now, it's not the best fit. I knew it wasn't going to be perfect for us. The assisted living part is beautiful, but the memory care isn't set up well for that.
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