Brookdale Harbison
Anonymous
"Mixed Staff Friendliness, But Strong Facility Size and Medical Support"
The staff at Brookdale Harbison vary in friendliness, with some rated low and others high. What we appreciate most about this community is its size, medical support, and how well the management communicates.
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anonymous
"Very Pleasant Tour with Friendly Staff"
Our family had a really good tour at the assisted living facility. Everything we saw and all the staff members we talked to were really nice.
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anonymous
"Assisted living staff promptly care for dad, fostering friendships."
They have been really nice to my dad. This morning at 5am, he slipped getting out of bed and called me. I called Brookdale, and they helped him right away. Then they called me to say he wasn't hurt. He enjoys physical therapy there and has made friends with other people living there.
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Anonymous
"Inadequate tour, unprepared guide, services not inclusive."
The tour wasn't great because the person showing us around didn't know the answers to my questions and had to look for information. Plus, they told us that we have to pay separately for different levels of care.
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anonymous
"Brookdale Harbison Assisted Living - Not Enough Natural Lighting"
We didn't pick Brookdale Harbison for our family because it felt too much like a nursing home, which isn't what we were looking for. We wanted a place with lots of natural light.
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Ann
"High praise for assisted living facility Brookdale Harbison."
I lived in Brookdale Harbison for a few months after I came out of the hospital. Even though I didn't want to go, family said I had to. The place was a lot better than I thought it was going to be. The workers were always ready to help whoever needed it, no matter what the problem was. The meals were really good. There was fun stuff to do pretty often. I even got to go shopping with other people who lived there, because one of the workers drove us in the home's van. I think Brookdale's great and I'll definitely go back if I have to. The workers really care, there's a bunch of different things to do, the food's tasty—I can't say enough good things about Brookdale.
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John S
"Facility Deemed Unsafe for Elderly Parents"
This location isn't a secured place for your elderly folks.
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Anonymous
"Assisted Living Facility Needs Improvement in Recycling and Communication"
We went to visit for Thanksgiving. They threw away plastic plates instead of recycling, which bothered us. We only hear about things if there's a problem. Due to Covid-19, they're not sending residents to the hospital as often.
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Anonymous
"Empty and Neglected Facility with Disgusting Smell of Urine"
There was nobody in sight, no one watching over the elderly folks who were just sitting in their chairs. Some were even sliding out of their seats. The place just reeked of pee.
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Anonymous
"Starting To Settle In"
My dad's doing better now that he's settling in. The community is smaller, which helps him. He plays bingo and enjoys meals with other men. The staff is friendly and attentive. I'd recommend this place.
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Anonymous
"A tour for dad's care"
I visited this community to find care for my father. The staff was friendly and helpful. They answered all my questions about the care available. The place was clean, and the menu looked good. They also offer fun activities for the residents. I recommend families tour this community for their loved ones' care.
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Anonymous
"5 Stars!"
My mother is doing great here at this community. I’m really happy she moved here. I would give the highest rating for everything. Everything is going very well.
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Sarah Johnson
"Excellent care and wonderful staff!"
The care here is excellent, and the staff is wonderful!
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Sarah H. James
"Great staff and food!"
The facility is great, and the staff helped my mom settle in. The food is really good.
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Anonymous
"Upgrade Needed for Facility's Cleanliness"
I wouldn't tell anyone to consider this place. It really needs a lot of work visually. The two rooms they let me see were full of stuff, like they weren't even prepared for a new resident. The folks who were trying to sell the place were super friendly. But they seriously need to work harder on keeping the place cleaner.
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Anonymous
"The perfect place for my parents!"
I really love this place for my parents. The staff is very friendly and polite. It's great to see how the whole management team works together to solve problems.
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Anonymous
"Mom's Ideal Home: Harbison Brookdale"
Harbison Brookdale is really nice. Staff is friendly and helpful. I suggest considering it for Mom's place.
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Anonymous
"Much Friendlier and Better Environment for Mom"
My mom hasn't been here long, but I think it's a nice place. It's way friendlier than the last place she was at. She doesn't do many activities.
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FranP
"A positive experience overall"
I really like how friendly all the staff members are at Sterling House Harbison. They made sure my parents could move in quickly and meet Mom's special needs. The staff treats us like family, and I can visit anytime. However, there are a couple of issues: they struggle with transferring cable/phone services, and the bathroom floor can get slippery after showers. Despite that, it's been a positive experience overall.
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Customer
"Welcoming Assisted Living Facility: Perfect for Visiting Parents"
I really like this place. Parents might want to check it out.
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Customer
"Brother Prefers Sterling House for Friendly, Nice Facility"
I really liked the room options at the assisted living facility. Some other places have more activities, but my brother preferred Sterling House. The people there are friendly, and the facility is nice.
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