HarborChase of Aiken
Anonymous
"Clean, Friendly Assisted Living Close By"
I think it’s a well-managed place, and they really try hard. It was clean, the staff were friendly, and it’s close by. I’d recommend it.
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Anonymous
"Good Therapy, Institutional Feel, Not Ideal Fit"
I visited this place and it wasn't what we wanted. It didn't feel cozy like home. They did have Physical Therapy there, which was really good. But overall, it seemed more like a hospital or a nursing home. It's not the best choice for us.
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anonymous
"Nice community, but rooms lack separate areas"
Our family went on a tour here and the place is really nice. However, we didn't like the room layout because it was just one big room without separate areas for a bedroom, living room, or kitchen.
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anonymous
"Quality of Life Shines"
Assisted living communities provide support while preserving independence. Residents enjoy recreation, group outings, and personalized care. !
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Daughter-in-law
"Unsanitary, understaffed facility misled us, unresponsive to concerns - don't recommend."
My mother-in-law was at this place for 3 weeks. It really saddens me to say this, but we were fooled. The place always seemed understaffed and dirty. The person who told us about Harbor Chase made it sound way better than it was. While my mother-in-law was there, she took a tumble and didn't know how to get help. Her bed was never made, the shower curtain was left down for a week, her pictures weren't hung up, and when we moved her out, we found the mattress still had its plastic cover on with no mattress pad, only her sheets. After her fall, a physical therapy session showed a marked change in her and she needed to be re-evaluated. I helped her into my car along with the physical therapist - no one from the facility even bothered to assist or say goodbye. I had a meeting with the director and the head nurse to discuss all of these issues. I even found dead bugs on the window ledge in the room. They simply said the room wasn't used much! I tried reaching out to the main office five times but they never got back to me. It seems like the problems start from the top! As a nurse myself, I'm telling you - I do not recommend this place.
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JA
"Safe and Responsive Community"
Communication between staff and family could be better, but they do return calls quickly. Overall, the community has been pretty good. They’ve done a great job with COVID safety and have kept the residents safe. I would recommend this community to others.
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Rumame B
"Disappointed in Staff Communication and Effort"
I wouldn't suggest this place. The staff should have communicated better, and they could have tried harder to talk with my mom.
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Anonymous
"Poor Communication and Care at Assisted Living"
My mother got hurt, and nobody at the assisted living place gave me a call to tell me about it. When I noticed her injury, it seemed like nobody could explain how it happened or even thought to inform me she was injured. The way they handle talking to each other and to me in this place isn’t great, and that’s why I wouldn’t suggest anyone pick this community for their family.
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Anonymous
"Mixed feelings due to COVID impact on assisted living."
I took my mom home, but might return. It's okay. COVID changed everything. Not their fault.
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Green Earl
"Great Care and Friendly Staff in Clean Facilities"
This place is a very good choice for my mother. She gets the care she needs, and the staff is very friendly. The facilities are clean and well-maintained. It's a great option for anyone looking for assisted living.
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Anonymous
"Decent Assisted Living, Limited Activities for Arthritis Sufferers"
It's not the best, but it's better than most. My 92-year-old mother has severe arthritis. None of the activities interest her, and she can't walk very far, so outside activities aren't suitable for her.
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