Assisted Living Facilities

The Crossings at West Ashley (Opening Fall 2018)

3.8/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 7 months ago

"Mixed Feelings About Assisted Living"

The staff is awesome, but they need more help. There are some concerns about how things are run.

3/5.00 Published 8 months ago

"Mixed Feelings About Harmony Assisted Living's Amenities and Services"

The apartment's cool, folks are friendly, but food's not great. Waiting for meals takes forever. Picked Harmony for its spot and one meal a day for Mom.

1/5.00 Published 1 year ago

"Discontent with Assisted Living Facility: Poor Care and Service"

Unhappy with Cleanliness, Staff, Care, and Food Quality at Assisted Living Facility: Sheets don't seem to be changed weekly as they should be. The staff seemed nice when we first arrived but now it feels like the head nurse doesn't even recognize my mom. The care here is disappointing; there have been instances where my mom needed help and was left stranded. I don't think the head nurse or aides even realize that we're paying so much money every month for a certain level of care. Furthermore, the food isn't great. Lots of people have complained about it and the amount of food being wasted proves it. On her first day, my mom went to a scheduled movie that ended up starting earlier than planned. I don't think she's tried attending anything else since. Overall, I'm shocked at how much we're paying considering the level of service we're receiving.

4/5.00 Published 1 year ago

"Took Mom 5-6 Weeks to Adjust, Staff Cares Despite Issues"

It took Mom 5-6 weeks to adjust due to health issues, but the staff genuinely care and try their best. Communication can be a challenge.

4/5.00 Published 1 year ago

"Friendly Assisted Living with Good Food and Cleanliness"

We visited Harmony at West Ashley while looking for a place for our loved one. It's a nice facility with good food and cleanliness. Everyone is friendly.

3/5.00 Published 1 year ago

"Quality Decline at Harmony Assisted Living"

Initially, I'd give Harmony a 5-star rating. However, since the administration changed in November, the quality of care has declined significantly. Unfortunately, my loved one isn't receiving the necessary attention.

1/5.00 Published 1 year ago

"Poor Care and Inattention at Harmony at West Ashley"

My family went through a dreadful experience at Harmony at West Ashley. They didn't appropriately look after my family member and even his medicine was not given correctly. It was a horrible place and I wouldn't recommend them to anyone.

2/5.00 Published 2 years ago

"Underwhelming Assisted Living Facility Needs Improvement"

I visited this place and wasn't impressed. They mentioned a remodel soon, but I wasn't keen from the start. The place and the room they displayed had an unpleasant smell.

4/5.00 Published 2 years ago

"Top 20% Facility: Very Accommodating and Comfortable"

This place is in the top 20% of independent and assisted living facilities. Overall, they are very accommodating.

4/5.00 Published 2 years ago

""

This place was great with care from independent living to memory care. But it was too big and not right for my loved one.”

2/5.00 Published 2 years ago

"Preferred Another Community, More Responsive to Concerns"

Another community caught my interest more. They answered all my questions and concerns about this one.

The Crossings at West Ashley (Opening Fall 2018)

Address
1925 Essex Farms Dr
Charleston, SC - 29414

Website

Email

Telephone
(843) 804-8850

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