West End Retirement Center
Anonymous
"Helpful staff, but not the right fit for Mom"
Everything went well during our tour. The staff was very helpful and answered all our questions. I liked the community and what they offered. I just thought it wasn't the best fit for Mom.
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Debra
"Severe care and ethical issues at poorly maintained retirement home."
My dad lived in this place for two years and it was the worst place I've ever seen. They say there are nurses, but we never saw any. I'm not sure how they still have a license to operate. It's just an old house turned into a place for older people. The staff threaten the folks living there and don't deny it when you call them out. They don't have any kind of transportation for doctor appointments. They just take money out of your account without telling you why because, apparently, "it's too much trouble." My dad was given the wrong meds multiple times. I could keep going, but if you check out the place you'll see what I mean. The person who owns the place even smokes inside and just lets the ashes fall on the floor. The floor isn't even level or clean. How in the world did this place get a license?
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