Elmcroft of Bartlett
Anonymous
"Highly Recommended Assisted Living Facility"
I would recommend people to consider American House for their loved ones or themselves. I was helping my uncle find a place to live and was impressed with the virtual tour, the representative, and the cleanliness of the residence compared to other places I checked out.
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Anonymous
"More Staff Needed for Excellent Care at Clean, Caring Facility"
The assisted living facility is nice. The staff are caring and the place is kept clean. The company that owns it might want to think about adding more staff, which I think would be helpful. The staff who are already there have been really good in our experience.
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Anonymous
"Mixed Feelings about American House Bartlett"
We went to see American House Bartlett with our family, and the manager, [name removed], was really great. But, we thought the place seemed old, and we wished our mother-in-law could have something a little nicer.
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Anonymous
"Decent facility, good tour, cleanliness and atmosphere satisfactory."
We checked out American House Bartlett for my family member's Assisted Living. It was alright, and the tour went well. The place looked clean, and the vibe was nice.
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anonymous
"Mixed Experience at Assisted Living Facility"
When we moved in, there were no housekeepers. The meals were terrible—just sandwiches every time. The activities were good, but there was no staff to lead them. Overall, it's too expensive for what you get. There's room for improvement.
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Mike
"Excellent Assisted Living Facility with Friendly Atmosphere and Great Food"
The folks there are super nice since our loved one moved in. We were worried she'd have a hard time adjusting, but she's settled in really well and is doing fine. The place is always clean and the food is really tasty. We've already told other families about this place and will keep recommending it based on our good experience.
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Anonymous
"Budget-friendly alternative chosen."
I visited American House Bartlett, which looked clean and modern. Since I hadn't encountered them before, those were my initial observations compared to other places. Ultimately, we opted for a different community due to budget considerations.
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anonymous
"Assisted Living Facility Responds Promptly to Concerns, Making Improvements"
So far, they've quickly addressed our concerns, though we have few. They're also improving the facility.
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J S
"Distance and Fit Issues for Memory Care"
This place was less expensive, and we took a virtual tour, but it was too far away for us. We wanted our loved one closer. They didn't really have the type of care my loved one needed, which is mostly memory care. The tour was very good, and the person we talked to was very nice. It was a hard decision, but we ended up choosing a different place.
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Anonymous
"Cleanliness Concerns at Assisted Living Facility"
During our tour, they have an excellent host! The staff greeted us warmly as we explored the facility. The interactions between staff and residents were caring and kind. However, we did notice cleanliness and maintenance issues – lots of painting and surfaces need cleaning.
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GT
"Friendly Staff, Some Communication Issues; Overall Recommended for Others"
The staff at this assisted living facility was really nice and seemed to genuinely care about us. They did their job well. However, there was a problem with communication with the managers after we moved in. Despite this, I would still suggest this community to other people.
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Anonymous
"Recommended for great food; sister loves it here."
My sister loves the food; definitely recommend this community to others.
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anonymous
"Mixed Experience at Assisted Living Facility"
Despite the COVID-19 shutdown, our family friend managed to visit our loved one through face-to-face porch meetings and sometimes in the lobby. The staff turnover has been impressive, but communication with families has been terrible.
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Elmcroft of Bartlett
Amenities:
- 24-Hour Resident Care Staff
- Restaurant-Style Dining
- Scheduled Transportation
- Classes, Activities & Outings
- Coordination with Healthcare Providers
- Pet Friendly
- All-Inclusive Rates
- Customized Care Plan
- Housekeeping
Address
3345 Kirby Whitten Rd
Memphis, TN - 38134
Website
https://www.elmcroft.com/community/elmcroft-of-bartlett-tennessee/
Telephone
(901) 410-1062