Elmcroft of Hendersonville
AA
"Warm and Welcoming Assisted Living"
It felt like home. Unlike other places that seemed like hotels, this facility has a cozy, inviting atmosphere, and the staff are welcoming. However, during our visits, we rarely see anyone in the common areas.
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Anonymous
"A Satisfactory Choice for Assisted Living"
We have no complaints about the food, and it looks good. We chose this community because we needed another facility, and it was the only choice available. A representative from A Place for Mom came to our house and presented this option. We liked what we saw at American House. They make sure my loved one is dressed well, clean, and well fed. I would recommend it to other families.
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Anonymous
"Mixed Experience at American House Hendersonville"
Our time at American House Hendersonville was mostly good. The boss and head nurse are really nice and helpful. The cleaning crew, aides, and some nurses weren't as good, but that's typical in places like this. I think they could've done better making sure residents took all their medicine because when we cleaned out my mom's room after she died last September, we found a lot of pills she hadn't taken.
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anonymous
"Helpful care despite challenges; facility undergoing renovations."
American House has been great. They've gone out of their way to assist my mom, who can be tough. They're renovating the place now.
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Alana
"Friendly and Accessible Staff at American House Assisted Living"
We like how friendly the staff at American House is. It's easy to reach them day or night.
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Anonymous
""Very Unhappy with Non-English Speaking Staff and Refund Issues""
I'm super unhappy with how this place is run. Even though the staff are always smiling, almost all of them can't speak English, and that's a problem. They haven't even been able to give me my money back the right way. They also didn't seem sorry or understanding. I thought they would be more considerate, but they're not.
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James
"Mixed Experience at Assisted Living Community"
We visited this place for a look around. It wasn't as tidy as other spots we checked out, and there was a smell. The tour itself was okay.
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