Regency House Assisted Living
Anonymous
"Cozy Welcome Despite Dated Decor"
The rooms are small, and the decor is outdated. However, they gave us a warm reception.
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MC
"Amazing care and support from the staff at Regency House"
Regency House is fantastic and feels like home for my mom. The facility runs smoothly, and the staff is always kind and attentive. When my mom broke her hip and was in rehab, her Dementia made things tough. The Regency staff visited her often and worked hard to bring her back home so they could care for her and help with her rehab. My mom is doing much better now, thanks to the entire team going above and beyond. We’re very grateful for the excellent care at Regency House. My family and I couldn’t be happier!
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Anonymous
"Affordable and Comfortable Assisted Living with Caring Staff"
Since my mom moved in, she's been doing really well. They recently hired a new activities director and a new director overall. We met the director, and she's very nice. Mom enjoys the activities and meals. She's formed a bond with some of the staff, who she really likes. Her apartment is just right for her needs. It has a small area next to the kitchen, includes a microwave and a small fridge, a bathroom, and a good-sized bedroom. We chose this place mainly because of the price and because it's close to my house.
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Anonymous
"Bingo Needs Prizes, More Food Needed, Nice People Overall"
The bingo wasn't enjoyable because they didn't give out prizes. There wasn't enough food during meals. My family member was always hungry, so her daughter had to bring her extra snacks. The people who lived there and the staff were friendly.
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Anonymous
"Understaffed Facility Struggling Due to Poor Management"
This place has the potential to be a fantastic assisted living facility, but the director and the person in charge of the business office are tossing away every chance for success. Their manners are horribly unpleasant and unprofessional. They're the absolute worst at dealing with their clients, and it's obvious they don't really care about their work. The only reason I'm giving a single star is because of the new nurse manager. She's working her hardest to fix things but can't do it alone.is the most caring person and works tirelessly. She's on duty almost every weekend and you can see how much love she has for the residents and their families. Whenever there's an issue, she sorts it out within a day - if not, she provides updates so we know she's not just ignoring the problem. We utterly love , we just wish she had the team she deserves to back her up. But with the current director still around, she won't be able to change much. - A family friend
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Anonymous
"Dirty and cramped rooms with missing doors and toilet stains"
The place wasn't clean at all. The room they showed me was really small, and it didn't even have a door because they had taken it off for someone before me. Also, there were huge stains near the toilet. Very messy.
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Anonymous
"Cleanliness Needs Improvement, Staff Kindness Appreciated"
I didn't really like the tour of this place. It's alright, but it could be cleaner. The people working there were nice. It's a decent place, just not right for my dad.
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CaringDaughter
"Caring Assisted Living with Convenient Location"
My mom's been at Regency House Assisted Living for three weeks. She's getting good care, enjoying tasty food, and her apartment is really nice. The housekeeping service is great, and she loves having an on-site beautician. It's a big help for me too, since I live nearby.
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Loved one
"Satisfied with Regency House Assisted Living"
I really like Regency House. They've been so helpful and nice. They worked with us, and Anna the nurse is great. The food is okay, sometimes good, sometimes not. I've eaten there a lot, and sometimes it's great. They repeat meals sometimes, which could use more variety, but I understand it's hard. The portions are good. The tablecloths are super clean, and they seat residents well. The servers are very helpful and nice. The place looks nice overall. They might need a few more workers, but they try their best. I'd say they respond about 4.5 out of 5 times. The staff works really hard and are always pleasant. They have Bingo, Uno, Bible studies, and sing-alongs. They could use someone to gather people for activities, but I know they're busy. They're great with families and celebrate birthdays with cake. It's right by the hospital, so it's easy to get to. They really went out of their way for us. I'm happy with how they treated them.
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A Place For Mom Customer
"Affordable and Spacious Assisted Living with Smoking Restrictions"
I like the kitchenette. It feels bigger and costs less. You can only smoke on two screened porches. I'm not sure where the dog is supposed to go to the bathroom.
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