The Rutherford Assisted Living
Anonymous
"Subpar Experience at The Rutherford Assisted Living"
My family member lived at The Rutherford Assisted Living before, and overall, it wasn't good. There are some big problems happening there. I had a couple of big worries. First, there are lots of new staff and bosses all the time. Second, because of that, the staff often don't come when you call for help. Lastly, one of the workers on the night shift took my family member's phone from her room. I wouldn't want my family member to stay there, and I wouldn't suggest it to others.
- Useful
- Not useful
- Share
Rob G.
"Assisted Living that Cares"
My dad likes The Rutherford. He has his own room and gets three good meals daily, which he really enjoys. The food is his favorite part. What I appreciate about The Rutherford is they helped me with payments until I sold my dad's house. It worked out well for both of us.
- Useful
- Not useful
- Share
anonymous
"Not Recommended Assisted Living"
The staff was short-handed. Dealing with billing and communicating with the billing person was really tough. We had to take our loved one out of here after just a month and a half. I paid for two months even though he wasn't there – they charged me for meds and nursing care. Turns out, the place was recently bought by another company, and it's gone downhill. Overall, not a good experience. I wouldn't recommend The Rutherford.
- Useful
- Not useful
- Share
Jasmine S
"Staff Turnover and Cockroach Infestation at 'The Rutherford'"
When I used to work at this place as a nurse, we sometimes had to chip in with kitchen duties, and it was real gross. There were cockroaches all over - they were crawling on the cabinets, food, and dishes. There wasn't anything us employees could really do to fix it. There's always new people working here because staff leave a lot. They changed the facility's name from Sunnington to The Rutherford and thought just adding some fresh paint and new decorations would solve everything. That's a joke. If you care about your family, try to find them a better place cause this certainly isn't it.
- Useful
- Not useful
- Share
Anonymous
"Facility Seems Money Oriented, Lacking Genuine Care"
I didn't like it. Seemed like they only cared about getting paid, not really about the residents' well-being.
- Useful
- Not useful
- Share
Anonymous
"Gracious Hostess and Pleasant Environment at The Rutherford Assisted Living"
She was very kind during my tour. The place looks nice and has good lighting. She mentioned they'll be updating the common areas soon. We saw many active residents who were all friendly. I'll think about choosing The Rutherford when it's time. My rating is based on just this visit.
- Useful
- Not useful
- Share
Anonymous
"Highly Friendly and Secure Assisted Living with Upcoming Renovations"
I really liked how friendly the staff were to everyone. The nurses, front desk person, and office workers knew all the residents' names and used them. The security was much better than the last place I checked out. The rooms were a good size and the price was fair. My only worry is that they're about to start remodeling all the common areas soon, and I'm not sure if my mom's allergies can handle that. This place is definitely near the top of my list though. If the renovations were already done, I would have given 5 stars.
- Useful
- Not useful
- Share
Carolyn Picklesimer
"Dropping Care Standards and Security Issues at Sunnington Assisted Living"
My grandma was initially happy at Sunnington Assisted Living, but after about a year, their care standards dropped. We were left in the dark about her health issues, and the staff didn't keep up with the necessary checks. A friend of mine once visited at 4 a.m. and found the doors wide open with no staff in sight. Considering many residents, including my grandma, have dementia, this was a big safety concern. My grandmother could have easily wandered out unnoticed. A few weeks ago, she fell and broke her arm, requiring surgery and rehab. Now, they are hinting that they don't want her to return and keep pressuring us to move her out. We suggested moving her to memory care due to her Alzheimer's, but they claim she doesn't meet the requirements because she's not mobile enough. However, she's currently walking with a cane at rehab and is actually more mobile than before. I'm very upset and thinking about calling the media to expose what's happening. It feels like they are just trying to protect themselves because we've voiced our complaints. We've been documenting everything and plan to share it on all review sites.
- Useful
- Not useful
- Share
Bonnie M.
"Excellent Assisted Living Facility with Caring Staff and Great Amenities"
The staff at this place is really great to work with. They listen to your ideas and are helpful during the move-in. The food is delicious, and there's always plenty of parking. If I could, I would live there myself!
- Useful
- Not useful
- Share
Anonymous
"Exorbitant Price for One-Bedroom at Assisted Living Facility"
Paying $2595 for a single bedroom.
- Useful
- Not useful
- Share