Arabella of Kilgore
AG
"Mixed Feelings About Assisted Living"
I visited this place, and it was nice. The building is older, but overall, it seemed like a decent spot. The only downside was the location.
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Anonymous
"Poor Staff Treatment Affects Resident Care"
This company treats its workers really poorly. The boss only cares about making cash. The idea that staff gets treated right is not true. How the workers are treated shows in how the residents are treated. The manager is really good but corporate office controls her so much, she can't always do her best.
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Anonymous
"Assisted Living Needs Better Hygiene Encouragement, Otherwise Good"
My father-in-law stayed for respite care. The place was clean, and he had a nice room. But I wish the staff could help more with making sure our loved ones take care of themselves. My dad didn't like to shower, and instead of encouraging him, they let him skip it. Still, we felt he was safe and well looked after there.
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Anonymous
"Arabella's Improving Care Review"
This place is super clean and comfy. The workers are really nice and everyone feels happy here. Sometimes they're not so good at keeping in touch because people come and go a lot. But since Arabella got bought by a new company, things have been getting even better for taking care of us residents!
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Anonymous
"Good Home, Need Better Hygiene Supervision!"
My father-in-law stayed here briefly. The area was tidy, and his room was really nice. I wish the team there could help more with encouraging residents to take care of their daily cleanliness routine. My dad didn't want to bathe and the staff would just let him. It was a secure place and we felt he was well taken care of.
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Anonymous
"Happy with the care and attention at Arabella"
We are very pleased with Arabella. The care and attention they provide make us feel confident that our loved one is in good hands.
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