Arabella of Longview Assisted Living & Memory Care
AG
"Affordable Assisted Living with Room for Improvement"
Our experience at this place has been good overall. If I had to choose again, I'd still pick it, but we've faced some challenges. There's been a lot of staff changes, which makes things inconsistent. For instance, the housekeeping quality varies. The place is generally clean, but my family member's room can range from okay to very good. I will say, there used to be a noticeable urine smell during my visits, but that's completely gone in the last three weeks. That's a big improvement. Also, the person in charge of operations could be more polite. I think if the management improved, everything else would get better. A cleanup in administration would help a lot. I don't want to sound negative; overall, this is a good place. It's not the best, but it's affordable and decent. We're satisfied with it. I would recommend it to friends and family.
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Anonymous
"Beautiful, clean, and vibrant facility."
The facility was very beautiful, clean, fresh, and vibrant.
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Bill
"Caring Staff Makes Assisted Living Experience Positive"
Overall, my time here has been really good. The people who work here truly care about us and always think about what's best for the residents.
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S H
"Mixed Experience at Assisted Living Facility"
I thought this place would be great, but I'd suggest staying in touch with your loved one if they move here. You're the one who can make sure they're safe. The staff who directly helped my loved one were really kind to her. But the folks in charge messed up on a lot of things, like meds and how my loved one was looked after.
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Anonymous
"Lovely Assisted Living Community with a Waitlist"
We visited this community for our parents. It was a lovely place, and the staff was friendly and helpful. They answered all our questions. They had a central kitchen that brought in the food. Plus, it's conveniently close to my sister's house. However, there's a waitlist, and they need it sooner.
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Anonymous
"Lovely place with caring staff, but waitlist a concern."
We went to see this place for our parents. It was really nice and the people who worked there were friendly and willing to help. They answered all the questions we had. They had a big kitchen where they made the food and brought it to everyone. It was near where my sister lives. But there were a lot of people waiting to get in, and we needed it for our parents pretty soon.
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Anonymous
"Friendly staff and clean environment, but needs more activities"
My mom lives in a nice care community. We appreciate the friendly and caring staff. The food menu has a good variety of meals. They should add more daily activities. We like how clean the rooms and environment are. It's great to see my mom interacting with other residents, though she wants more activity options. We recommend other families tour this community for their loved ones.
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Anonymous
"Clean, caring community with diverse activities; recommend for seniors."
We went on a nice tour for my mom's care. The place was really clean, and the staff seemed friendly and helpful. They have a good menu, and there are plenty of activities for her to do with other people living there. We think it's worth taking a tour of this place because they have a lot of options.
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Anonymous
"Overall, it's a nice place with friendly staff. Food declined."
This place is nice and takes good care of people. When my dad first moved in, the food was good, but since they lost their chef, it's not as good. They do have some activities every day, and the staff are really nice and supportive. I think it's a good place to live.
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Anonymous
"Great care and value for families"
I really like the care at this place. The staff are kind and pay close attention to her needs. It’s a clean and pleasant environment. She enjoys the food and variety on the menu. The activities are also very helpful. We highly recommend this place to other families. It’s a great value for taking care of a loved one.
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Anonymous
"Arabella of Longview"
When I visited Arabella of Longview, it felt too quiet. There wasn't much happening, and it seemed too fancy. The person who showed me around knew a lot and answered my questions, but this place wasn't what we wanted.
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Anonymous
"Friendly, Clean Facility, But Not the Right Fit for Us"
Arabella of Longview Assisted Living & Memory Care in Longview was a nice place to visit. Everyone there was super friendly and made us feel welcome. The facility was clean and well-kept, and overall, it was a good experience. However, it didn’t quite fit what we were looking for.
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Anonymous
"A Lovely Community!"
Arabella of Longview Assisted Living & Memory Care was a really nice place to visit. Everyone there was super friendly and welcoming. The place was clean, and it was a good experience, but it just wasn’t what we were looking for.
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Anonymous
"Nice Place, but Guide Needs to Be More Engaged"
When we first got there, the woman guiding us was late, so we had to ask others about it. Once she came, she was real friendly but not as involved as the tour guide over at Brookdale. The place itself was pretty nice.
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Anonymous
"Friendly Staff Make Assisted Living Feel Like Home!"
My family member feels comfortable in this community. The staff help my dad with his doctors and medicine. I'm happy with everything and would recommend it.
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Steve H-Kerrville TX
"Best Place for Loved Ones!"
We needed to find a place for my mother-in-law quickly. We checked out many other independent living and assisted living places, plus some regular apartments. Arabella was the best by far. The location, the beauty of the place, the friendliness of the staff and residents, and just the overall good vibes made it stand out. All the staff go above and beyond to make everyone feel welcome. I highly recommend Arabella for anyone looking for a safe, secure, and friendly place for themselves or a loved one.
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