Assisted Living Facilities

Atria Lake Arlington

4.1/5.00 - based on 69 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Issues with housekeeping and food, but overall good experience"

When it comes to the quality of care, the housekeeping staff doesn't speak English and doesn't clean the apartment well. The meals and dining service used to be a 4, but now it's a 2 because the new cook's food is terrible. It's a bit pricey for the size of the apartment. We would recommend this community to other families based on the experience we have had so far.

4/5.00 Published 1 year ago

"Morada Lake Arlington is great for loved ones' community needs!"

We've had a great experience so far with Morada Lake Arlington community! From what we've seen, we would definitely suggest this place to other families who are searching for a community for their loved ones.

4/5.00 Published 1 year ago

"Clean, Friendly, and Attentive Assisted Living Facility"

The place has been recently remodeled and the new carpets make it look very clean. The wait staff is excellent with the residents, knowing everyone by name and their preferences. The cleaning service is also very good and friendly with the residents.

2/5.00 Published 1 year ago

"Assisted Living Facility Falls Short of Expectations"

The people there didn't tell us the truth about the room size our family member was supposed to get, and they wouldn't call us back. When we showed up for the move-in, the room wasn't even cleaned. The workers weren't nice to us at all. Our family member didn't even have a chance to eat there because they passed away before moving in. They charged our family member for things they didn't do for them. Plus, they make you sign a contract for a whole year, which doesn't make sense for old people. I wish I hadn't signed it.

4/5.00 Published 1 year ago

"Well-Staffed and Friendly Assisted Living with Good Value"

The assisted living place is sometimes short on staff, but they're trying their hardest with what they have. The staff is super nice and pays attention to everyone. The person in charge of care talks well with everyone, and I'm really happy about that. It's a good deal for the money. I think other families should check it out.

4/5.00 Published 2 years ago

"Friendly Assisted Living with Room for Improvement"

The staff is awesome, the place is tidy, and they let you pick your dinner. But they should check on residents more often, especially if someone misses a meal. My dad loved the food, and I'd recommend it to friends. They should also encourage residents to join activities.

2/5.00 Published 2 years ago

"Unhappy with Second Floor Placement and Extra Charges"

I like this place, but my mom's apartment is on the second floor and far down the hall. She's scared of getting lost, so she won't leave her apartment. I have to get her meals delivered, and I'm not happy about it. They started charging for this service, and even offered to move her to the first floor, but they wanted to charge more for that too. She can't afford the move. If my mother wasn't charged for this service, I would have rated higher.

4/5.00 Published 2 years ago

"Assisted Living Review: Pleasant Atmosphere, Food Quality Needs Improvement"

We like how big the apartments are and how they have nice windows that let in lots of natural light. The rooms are nice, and the overall atmosphere is pleasant. Our main issue is with the food—they don’t give us much meat, and we wish it tasted better. We hope they start making it better soon. But the cost is fair for what you get.

4/5.00 Published 3 years ago

"Nice Place with Good Food and Fun Activities"

The place is just like they said it would be and it’s nice. The food was good at first, and they are working to make it even better for the residents. There are activities like puzzles, bingo, happy hour, and more for the residents to choose from.

3.5/5.00 Published 3 years ago

"Positive for Resident, Dismissive Staff, Billing Concerns"

Our family member enjoys their apartment and accessible bathrooms. Other residents seem happy, but staff are dismissive and misgender my daughter. They struggle with dietary needs and have billing issues.

4/5.00 Published 3 years ago

"Virtual tour helpful but facility wasn’t the right fit"

We took a virtual tour of Morada Lake Arlington, and it was really helpful and full of good information. We even know two people who live there right now, but it just wasn’t the right fit for my loved one.

5/5.00 Published 6 years ago

"Beautiful facility"

A gorgeous facility.

4/5.00 Published 6 years ago

"Assisted Living Facility Offers Cozy Apartments and Expert Staff"

This place is pretty nice. The bedrooms in the two-bedroom setup were kinda small, and my Dad wants more freedom to do stuff on his own. But they did have some apartments with a small kitchen and covered parking, which was cool. The staff there really know their stuff.

3.5/5.00 Published 6 years ago

"Nice Place, but not a Good Fit"

I visited Brookdale while searching for a place for my family member. The staff was really friendly, but the building was older and lacked the cozy atmosphere I wanted. I wasn't sure it would be the right fit.

5/5.00 Published 7 years ago

"Perfect Care and Support for Our Loved Ones"

My in-laws lived here for a few years before they passed away. This place was excellent for them, and we were very pleased. The staff was always quick to respond and took good care of them, which made us feel reassured. My father-in-law received physical therapy and participated in exercise classes. We also had home health services visit them. The food was good, and I would definitely recommend this community. In fact, we already have recommended it, and others are living there now.

4/5.00 Published 7 years ago

"Well-Staffed Community"

My mom isn’t a fan of the food here, but the staff is super friendly, encouraging, and quick to help when residents need assistance. The community is clean and pleasant. I’d suggest checking it out.

5/5.00 Published 7 years ago

"A Great Place for Your Loved Ones"

I visited this place to find care for my dad. The staff was really nice and the place was super clean. They offer a good menu with healthy food. We think other families should check out this community for their loved ones.

4/5.00 Published 7 years ago

"Positive Experience"

My loved one recently moved into this community, and things are going well for her. The staff is friendly and easy to work with, and I feel comfortable with the care she receives. She enjoys the meals and some of the weekly activities with other residents. Overall, we're pleased with her experience and would recommend it.

4/5.00 Published 7 years ago

"Check out this memory care community!"

This place seemed nice when I visited. It’s a bit bigger with two stories. The room I saw had a little kitchen area, but we wanted something larger. The staff we met were friendly. This community focuses more on memory care than the one we picked.

3/5.00 Published 7 years ago

"Thorough Facility Tour, High Costs, Some Maintenance Issues"

The marketing director at this assisted living facility impressed me by taking the time to discuss and answer my queries ahead of our tour. However, the place is pretty pricey and the costs only rise further, so be prepared. Also, if you decide to move out, you're required to give them a two-month notice. The price mentioned on their website is far lower than the actual cost. Plus, they charge an unusually high "community fee" of $2,500. If you exhaust your savings here, you'll be evicted because they don't accept Medicaid. The carpets could have been cleaner and there was a somewhat unpleasant smell in the hallways. Despite these drawbacks, was exceptionally helpful and polite!

4/5.00 Published 7 years ago

"Friendly Staff, Nice Amenities!"

I liked the tour at this place for my family. The staff were super nice and helped us a lot with info. They had cool stuff for residents, but it didn't work for my mom.

4/5.00 Published 7 years ago

"Clean and well-maintained assisted living with helpful tour guide!"

I went to see Brookdale Lake Arlington and some other places too. The person showing me around was really nice. They knew all about the place and could answer everything I asked. The place looked tidy and taken care of.

5/5.00 Published 7 years ago

"Great Place!"

We really like Brookdale Lake Arlington! It’s a clean, safe place, and my parents feel comfortable there. My dad was impressed with how quickly the maintenance staff helped him with a late-night plumbing issue at 3am!”

5/5.00 Published 8 years ago

"Brookdale Lake Arlington - Where You Feel at Home!"

This place is awesome! The staff knows everyone's name and is super helpful. The apartments are really nice and roomy. The residents are always busy, and everyone is happy. It feels like home.

4/5.00 Published 8 years ago

"Knowledgeable Staff, Needs Renovation"

When I took a tour of Brookdale Lake Arlington, I thought the memory care area could use some renovations. The prices were very high. The person who showed me around was attentive and knew a lot about what the community offers.

5/5.00 Published 8 years ago

"Great tour with friendly staff and bright, clean rooms!"

"My loved one and I enjoyed a great tour of this place. The staff was friendly and answered all our questions. The facility was clean and well-kept, with bright and airy bedrooms."

4/5.00 Published 8 years ago

"Informative Staff, Clean Community, Nice Activities; Not Ideal for Aunt"

I visited this place, and it was good. It looked clean and nice. The people I talked to were helpful and answered my questions. They have fun things to do there. Overall, it was a good time. But, it's not the right place for my aunt. It's a good place with friendly people.

3/5.00 Published 8 years ago

"Workers Not So Friendly, Need Extra Flavor in Meals!"

Some workers here aren't all that nice. They keep giving me sass. The place is always neat and clean. The food could use more flavor, but the service is fine. I've been doing some activities and they're pretty fun. I feel safe here. I just hope the staff start being friendlier to create a happier environment.

4/5.00 Published 8 years ago

"Friendly Staff, Good Food, and Activities - Highly Recommend!"

The folks at Brookdale Lake Arlington are really friendly. My mom lives there in independent living, and they make sure she takes her medicine. I enjoyed the food when I visited. They have exercise classes, singers who come by, and lots of other stuff to do. I think this place is great, I'd tell others to check it out. Also, Lee Ann from A Place for Mom was super helpful.

5/5.00 Published 8 years ago

"Engaging staff"

The place feels friendly and welcoming. My mom enjoys it there, and the staff interacts well with residents.

4.5/5.00 Published 9 years ago

"Friendly and Nice Staff"

Everyone is nice, and I like the staff. No problems.

5/5.00 Published 9 years ago

"Brother Thrives at Brookdale Lake Arlington"

My brother loves Brookdale Lake Arlington. Last Sunday, he told me how glad he was that I encouraged him to move there. The food isn’t quite as good as his previous facility, but it’s still good enough. He enjoys sitting with friendly residents during lunch and fitting in well overall. I’m really pleased with everything here.

3/5.00 Published 9 years ago

"Nothing Exactly Bad But Too Near Family"

I visited this assisted living place. Didn't really like it. Nothing exactly bad, just didn't feel right for me. The big issue is where it’s located. It's super close to a family member's house. I want to stay near them, not super near!

2/5.00 Published 9 years ago

"Disappointment Over Subpar Service and Safety Concerns"

I was not impressed at all with this place. It wasn't as tidy as I'd have liked. The bathroom, particularly, showed signs of mold growing around the shower, which is a big no-no. The services offered were nowhere near what I thought they would be considering the price tag. The staff were not engaging the residents as much as they should have been. They showed me a room with a dorm-sized fridge set to be installed. My mom, who uses a walker, would be at a greater risk of falling with that in place. Simply put, it failed to meet the standards I anticipated.

4/5.00 Published 10 years ago

"Assisted Living Facility Receives High Praise for Supportive Environment"

He really likes it, and they've been really great. No place is perfect, but they're pretty good. The staff were really nice, and the price is fair compared to others. They're the only ones who will help you figure out your aide and attendance if you're already getting it, until everything is settled. I would recommend it to anyone.

5/5.00 Published 10 years ago

"Review of Arlington Plaza Assisted Living in Arlington, TX"

I visited Arlington Plaza. It’s a nice place, clean and well-kept, but they have limited availability. I talked to Lou. They don’t have as many activities as Watercrest, but it could still be a good option if they have space.

0.5/5.00 Published 10 years ago

"Beware: Hidden Fees and Contract Complications!"

They told me one rate for the apartment, then threw in an extra $250 on the contract. They insisted I misunderstood them. I had all of mom's stuff loaded on a UHaul, and suddenly found myself scrambling to find a new home for her. Eventually, we ended up at Arlington Plaza. They've handled all our demands and more. The only hang-up was they messed up mom's name after A Place for Mom referred her. They had a hard time fixing it on the contract.

5/5.00 Published 10 years ago

"Better Than We Ever Expected"

We couldn’t be happier with our experience. From the start, during our search, to now that Mom and Dad have been living here for a month and a half, everything has been great. Our sales representative, Kendra, was amazing. She helped us every step of the way. All the residents seem really happy, and the staff works hard to plan activities. Even though Mom and Dad are still getting used to things after six weeks, we feel very lucky to have found Horizon Bay.

5/5.00 Published 10 years ago

"Nice Community with a Price Tag"

We visited this place while considering care options for a family member. I was really impressed with what I saw—the community is nice, the staff are friendly, and the facility is clean and well-maintained. The only downside is that it’s a bit expensive.

5/5.00 Published 10 years ago

"Excellent care and a clean, friendly environment!"

We’ve had a fantastic experience at Horizon Bay! Everything is clean and well-maintained, and the apartments are really nice. The staff is super friendly and always helpful and caring. You can tell they genuinely care about the residents and their well-being.

4/5.00 Published 10 years ago

"Lovely Assisted Living Option: Welcoming Staff, Variety of Activities"

We visited this place while searching for care for my family member. It stood out to me among the others we saw. However, we let my family member pick, and she chose a different one. I enjoyed the appearance of the place, the staff were nice, and they seemed to offer lots of things to do and help with getting around.

1/5.00 Published 10 years ago

""Waited Over 30 Mins for Tour, Only Met the Cook""

Booked a visit on their site. We got stuck waiting for more than half an hour. The only person they could find was the cook. It was completely messy and not professional at all.

1/5.00 Published 10 years ago

"Unpleasant Experience at Horizon Bay; Poor Customer Service"

Our time at Horizon Bay was truly disappointing. We brought her in just before a holiday weekend, but when we went to see her during those days, we couldn't locate a single staff member after wandering around aimlessly for a while. Added to that, they didn't treat my loved one with the due respect; it felt cold and impersonal. Even though she was quite mentally alert, the caregivers would often discuss her as if she was absent. Even after moving out, we experienced issues. We never received our final bill, causing me to have to contact them to figure out why it was missing so that I could pay it. Throughout these struggling times, their customer service really let us down. In my opinion, they didn't accept any blame for our difficulties or make any real effort to fix them.

5/5.00 Published 10 years ago

"Everything they promised has been delivered; no complaints!"

So far, they’ve done everything they said they would. My mother says she likes the food. The parking is good, and there are nice outdoor areas to sit. They play bingo and other activities. It’s very clean, and the staff is really friendly. I have no complaints.

4/5.00 Published 10 years ago

"Assisted Living: A Good Place with Caring Staff"

My family member is doing okay here. It's a nice place with big rooms. The workers are nice and keep it clean. They take good care of everyone. There are lots of activities, but my family member doesn't join much.

2.5/5.00 Published 10 years ago

"Not Clean Enough and Unnecessarily Large Facility"

The place wasn't tidy enough and it was super big. The section for Alzheimer's patients was pretty small, and different areas were spread through other buildings. The facility stretched out from one street to another. To be honest, it didn't fit our needs at all.

4/5.00 Published 10 years ago

"Friendly Staff and Clean Environment Create a Welcoming Atmosphere"

The staff at the assisted living facility were friendly, and the place was clean. They knew the residents and even became friends with both the residents and their families. It felt like a welcoming, family-oriented environment.

5/5.00 Published 10 years ago

"Great Stay and Generous Management"

We stayed just one night, but the place was awesome and the management was really helpful. They even gave us a refund because of our situation, which was not required but much appreciated. The stay was great, and the management was excellent.

5/5.00 Published 10 years ago

"Great location and good care, even if activities aren't used"

We don't usually join the activities, but they have plenty of options. I believe they are doing an excellent job. We mainly chose this place because of its great location for our family.

4/5.00 Published 11 years ago

"Independent living: Very good, price okay."

My dad was in independent living, a different situation. It was very good, and the price was okay.

3/5.00 Published 11 years ago

"Inconsistency in Staff Quality Mars otherwise Decent Facility"

We're halfway about recommending this place, since it isn't bad. The place is neat, meals are okay, and the daytime staff is amazing. However, the night and weekend staff aren't that great; they're supposed to assist with living, yet we pay extra for things like bathing. These costs come after room charges, which we're fine with, if only they'd actually do what they're expected to. We often need to remind them to bathe my dad. He has a call button but they take forever, sometimes 30 minutes, to get to him. Dad is a bit forgetful so he might press the button a lot, but that doesn't matter. There was a time he fell and they didn't react; my sister found him. The folks here are friendly and they do well with maintaining cleanliness and serving food. But, the support staff’s not up to the mark. So if you can manage on your own, it's a good place, otherwise, you may not get the help you expect.

4/5.00 Published 11 years ago

"Thoughtful People, but chose another place."

They seemed very nice and thoughtful, but I chose another place.

5/5.00 Published 11 years ago

"Staff is qualified, caring, and accommodating."

The staff seems skilled, kind, and attentive to Alzheimer's patients. A major benefit is regular outings. The semi-private room, with a closed bedroom door and shared space, pleased Mom.

4/5.00 Published 11 years ago

"Best Value; lots of care services for the price."

Picked Horizon Bay for best value, lots of care services.

4/5.00 Published 11 years ago

"Very Homey"

We picked Horizon Bay for our loved ones because the community is a good size, making it easier for them to get around. It felt like our loved ones had more in common with the residents here compared to other places. Horizon Bay truly gives a homey feeling, so our loved ones settled in right away. However, there's been a change in the dining staff, which has upset some residents. The new menu has unfamiliar items and doesn't taste great. Despite that, we're quite happy with this community, especially since it's close to home. We'd recommend Horizon Bay to anyone.

5/5.00 Published 11 years ago

"We Enjoy This Caring Community"

We enjoy this community, located in a pleasant residential area. They provide all necessary care now and in the future.

4/5.00 Published 11 years ago

"Liked Horizon Bay; nice manager, appealing, user-friendly facility."

Enjoyed Horizon Bay, nice manager, appealing and user-friendly facility.

3/5.00 Published 11 years ago

"Middle-of-the-Road Assisted Living Facility, Has Room for Improvement"

This assisted living facility is just okay. It has some good features but also areas that need improvement. The staff can be helpful and friendly, but sometimes, it seems they are understaffed and can't offer the attention every resident requires. The facility itself looks nice, but the rooms appear a little small for comfort. The food, while served with a smile, is average and could surely taste better. Overall, they try their best but they certainly have room to grow and improve.

4/5.00 Published 11 years ago

"Assisted Living Visit: Great Staff, Amenities, and Atmosphere"

I went to an assisted living place on Tuesday, September 13th. I talked with the director. Here are the good things I noticed, The staff is friendly. The building is new. They have a theater room with real theater seats and a screen. You can choose to have an oven in your apartment. Pets are allowed, and Max can come. There isn't covered parking, but there's reserved parking. The place is big. There's beautiful landscaping all around, making it feel like a hotel.

4/5.00 Published 11 years ago

"Secondary care from GP property - Typ..."

Check out the Type B Facility at GP Property for secondary care. It's worth considering since Dad might need this level of care eventually.

Atria Lake Arlington

Address
2500 Woodside Dr
Arlington, TX - 76016

Website

Email

Telephone
(817) 382-5566

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