Avanti Senior Living at Vision Park
Anonymous
"Staff Friendliness and Cleanliness Need Improvement"
The workers at Avanti Senior Living are mostly nice, but some, like [name removed] and [name removed], aren't as friendly. They don't pay the staff well, which causes problems with having enough workers. We haven't even met the big boss, the executive director. The place is getting worse, with dirty hallways. And let's not even talk about the food—it's just plain bad.
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Anonymous
"“Top-Notch Assisted Living at Avanti!”"
Avanti is a great place with lots of fun activities. At first, there were some issues with my loved one’s medication, but they fixed it quickly. The staff really cares about the residents. Overall, it’s the best facility I’ve ever seen.
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anonymous
"**Avanti Falls Short in Care and Attention**"
I wouldn't suggest Avanti. It's basically a sleep spot, like an apartment that hands out medicine. No frills, chilly, and uncaring. Plus, language barriers. When I asked, they spend maybe 2 hours a day on assisted living patients mostly for housekeeping and meds.
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Barbara
""
"Not Recommended for Loved Ones: A Disappointing Experience" We suggest you find another place for your loved one. After 7 pm, it's hard to get inside the building, and we had to knock on windows for help. The medication management seems confusing for residents. The charge nurse's papers are everywhere and disorganized. The community needs better security at the front door. Upper management should address our concerns. As a caregiver, I noticed issues, but family members who visit less might miss them. My loved one's bed sheets went missing, and clothes were scattered around. The room wasn't as clean as we'd like, with a strong smell and dust. We couldn't wash the comforter. Overall, it was a poor experience. The building looks nice, but the carpets need cleaning. The food wasn't tasty, with small portions and limited options. Residents lacked cups outside the dining room, affecting hydration. The outdoor area lacks shade, making it uncomfortable in the heat. There's nowhere for residents to relax. Group activities were minimal; mostly, residents watched TV together.
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Anonymous
"Good experience with clear communication. Wish for more care assistance."
This experience was positive for our family and loved one. Everything was well-explained and prepared for us to understand. I wish there had been more help available for my loved one's care. The food was very good, with a nice variety available for residents, including made-to-order breakfasts. There's an activities director who returns to engage residents in community activities.
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disappointed consumer
"Unreliable and Unaccountable Assisted Living Facility: Look Elsewhere"
Look somewhere else. They don't give out medication properly here and there aren't enough staff. The people in charge, even the ones at the company's heart, are rough around the edges and tough to deal with. They never call back. It seems like their only goal is to make as much money as possible, and they want to do it the easiest way. To make matters worse, they don't pay attention to their residents' needs in the best way they could. Too many people come and go from management to staff. Nobody takes responsibility and the care isn't great. They'll probably respond to this and say they want to discuss our experience, but my family already tried. They don’t want to hear the bad stuff, let alone try to fix the issues. We've had relatives in other facilities, even during the pandemic, where they're treated nicer. The employees there are so much warmer and responsive. Let's wait for their fake concern and excuses in reply to this... Do yourself a favor, look elsewhere and don't waste any of your hard-earned time at this place. They're simply not worth the trouble!
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Jh
"Headline: "Empty Promises & High Turnover Makes Assisted Living Facility Untrustworthy!""
Think Twice! This place promises a lot but fails to fulfill. The managers and nurses aren't friendly at all and behaving pretty fakely. I strongly suspect this attitude is coming from their corporate. I suggest picking a place that provides genuine care, not just putting up a show. Sure, the place looks nice, but that's it. They have no set laundry or cleaning schedules and ask them how long their alarm button response time is, you won't believe it! Their kitchen staff changed twice already, and the management team around 3-4 times in just one year. High turnover is also evident with fitness and activity directors, and executive directors. If this place was that good, why would so many people leave? They'll only give excuses. I'd strongly recommend checking out other places. Believe me, you will thank me later. I just wish I could talk to anyone considering this place. Watch out!
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Hillard bielat
"Disappointed Resident: Avanti at Shenandoah Falls Short on Service"
I lived at Avanti at Shenandoah for a year and a half. I wouldn't suggest it if you need this kind of help. Lately, our complaints in meetings and to the boss haven't been fixed. The food choices aren't good, and my room hasn't been cleaned in two weeks.
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Anonymous
"Disappointing Service and High Costs at Assisted Living Facility"
Terrible experience. My Dad's been there for half a year and the staff keeps changing. There's no proper follow-up and the quality is all over the place - and that's putting it nicely. They're asking for as much money as other, better-run places and yet they continue to charge high fees while they're still learning how to manage this place. Extremely letdown. Don't trust their promises. Until now - that's all they've shown.
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Anonymous
"Quality Care Thin Due to Profit-Driven Management"
My mom moved into this place in the spring of 2017. For about half a year, everything seemed alright. But then, the staff started to leave. Since then, it's been a mess. And this place is only less than 2 years old! The remaining staff members are awesome, but they're super swamped, which isn't fair to them or the people living here. Management is the worst. My mom needs more assistance than most people here. I won't share more details that could show who she is. Management only seems to care about profits. I think it's the only assisted living place where the caregivers also have to prepare and serve food. Despite my urging, management keeps saying no to hiring wait staff and cooks, which is nuts, especially when we're paying more than 6K a month. Keep your options open and look at private care homes. They may be older places, but your family member will get better care and it may cost less.
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Anonymous
"Amazing Experience, Check Out Cypress Location!"
I absolutely loved it! You should check out the one in Cypress to be closer to family.
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SpeakTheTruth
"Shoddy Service Despite Premium Pricing"
High costs for disappointing service! Don't let the pretty decorations, dressed-up employees and an eco-friendly kitchen fool you. They have so few workers that it takes 20-30 minutes just to get a not so hot coffee and tiny helpings. I believe they exploit the residents' inability to stand up to the management for not delivering on their promises of 'luxury senior lifestyle'.
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Anonymous
"Aunt Prefers Avanti Over Brookdale at V.P."
My friend and I visited V.P. assisted living. Tiffany showed us a studio and a one-bedroom with a patio, but she couldn’t provide prices. Later, on September 23, 2017, my aunt and I met with [Removed] at V.P. My aunt preferred Avanti (A.P.) over Brookdale. She plans to check her finances to see if she can afford it.
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Medha
"Friendly staff and excellent care"
I recently placed my dad at Avanti after checking out a bunch of elder care places nearby. Avanti stood out in every way. The staff is super friendly and really care about their jobs. They take great care of the residents and are always ready to help with any requests or concerns. It was tough to decide to put my dad in senior care, but knowing he's so well looked after gives me a lot of peace.
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Anonymous
"Great Care and Value at This Community"
I’m really happy with the care my husband gets here. The staff is super nice and always helpful. The place is always clean, and he loves the variety of food. We’d definitely recommend this place to other families for great care and value.
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