Assisted Living Facilities

Brookdale Castle Hills

4.7/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Friendly and Affordable Assisted Living with Some Confusion"

We stayed here for about a month. It was a great place. The staff were all very friendly and helpful. It was one of the more reasonably priced places for what you got. However, it got confusing figuring out how much dementia she had to be in assisted living versus memory care. That was the only reason I gave it 4 stars. They assessed her for assisted living, but after moving in, they wanted to move her to memory care. I would recommend The Gardens of Castle Hills to others.

4.5/5.00 Published 4 years ago

"Great care, nice location, and safe environment for Mom!"

We picked Ventura Hills because they gave us the exact cost, and the place looks great (it’s in a really nice area). It’s a smaller community, so they can provide better one-on-one care and treat everyone like family. The rooms are bigger than her old place and fit her needs. The best thing about the community is the location; it's close to us and has a really nice environment. All the residents seem happy here, and we’re impressed with Ventura Hills. It’s also very safe for my mom during COVID, which is reassuring.

3/5.00 Published 5 years ago

"The assisted living facility has mixed aspects, including food quality and staffing issues."

My mom has been here for a while, and since the change from Brookdale to Ventura Hills, some things stayed the same, while others changed. The chef and kitchen staff still serve high-quality food, which helps my mom enjoy her meals. Activities are okay, but the medical staff seems reduced. We've had trouble getting assistance.

4/5.00 Published 6 years ago

"Great Place, But Far from Family"

I really liked this place. The staff were nice, and I spoke to a resident who loves it here. The only downside is that it’s further from family.

4/5.00 Published 7 years ago

"Great care and clean facilities; staff is helpful and patient"

I really like this place for my dad. They help keep him healthy and happy. Even though he isn't eating much, the staff encourages him. They are nice, approachable, and patient. They have daily activities that he enjoys. The staff truly cares, and the place is always clean and well-kept. I would recommend this community.

4.5/5.00 Published 7 years ago

"Great fit, friendly staff, and engaging activities"

This community has been a good fit for my mom. She’s really settling in, and everyone’s been friendly and helpful. I chose this place because it was affordable and offered more benefits. I spoke with some residents, and they said they get the attention they need from staff. The chef is excellent, offering a daily menu with lots of choices. I also appreciate how the assistant activities director always invites my mom to join activities, and she enjoys playing certain games.

Brookdale Castle Hills

Amenities:


  • Pet Friendly   

  • Library   

  • Beauty/Barber Shop   

  • Game Room   

  • Parking - Surface   

  • Piano   

  • Postal Services   

  • Therapy Room   

  • Wi Fi Access Throughout   

  • Porch   

  • Flat Screen TV

Address
1207 Jackson Keller Road
San Antonio, TX - 78213

Website
https://www.brookdale.com/en/communities/brookdale-castle-hills-tx.html

Email

Telephone
(210) 570-3842

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