Brookdale Dowlen Oaks
Anthony T
"Warm and Welcoming Environment for Residents"
I've always felt so welcomed here! Everyone is friendly
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Thessa F
"A warm, caring community with outdoor activities for all."
Brookdale DOWLEN Oaks feels like a cozy, friendly place where your loved one would be well cared for. The staff is knowledgeable and nurturing, and the community encourages residents to enjoy life with beautiful outdoor spaces and year-round activities. If you're seeking a forever home or assisted living, consider scheduling a tour soon!
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Anonymous
"Mixed Feelings about Assisted Living Facility"
We didn't choose this place, but it looked good. It had more helpers than others we saw. The dining area was lovely. We didn't like the carpet in the apartments. Right now, we don't think it's right for my mother-in-law.
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Anonymous
"Well Maintained Facility with Communication Room for Improvement"
This place is really nice and they keep it up well. The staff really care about my Dad. I picked it because they have a memory care unit, which some other places don’t. Only thing I wish is they’d talk to me more about my dad’s health. Still, I’d tell others to check it out.
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Anonymous
"Decent Tour, Not Right Fit"
I went on a tour of this place. Everyone was nice, and everything went smoothly. The staff I met were friendly and kind. The place looked good. Overall, it was a good experience. However, it wasn't the right fit for my loved one's needs. But my tour was good.
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Anonymous
"Friendly Community with Great Amenities and Pool"
We had a great visit to this community. They offer some nice features, and the people there were friendly. They allow small pets and have fun activities. The community we picked had a pool, which is perfect for our loved one.
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Anonymous
"Things are going really well"
The caregivers take great care of my dad in the memory care unit. The food is okay, but they don't have many options. However, they do offer healthy meals and snacks. They also have some activities during the day. The community is in a nice area and close to our family. I would recommend this place.
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Anonymous
"Challenges in Reaching Staff and Food Options at Assisted Living"
I've called multiple times to speak with a manager or someone in charge, but they're often not available. Even after leaving messages, I don't hear back, so I have to call again. I understand they have lives outside of work, but it'd be nice to get a call back. It's also hard to reach my loved one; my calls either get cut off or keep ringing with no answer. I know the staff is busy, but after several attempts, I should be able to get through. Many residents, including myself, wish for a variety of foods, especially fresh garden dinners. Older folks enjoy these meals, and it would be a welcome change.
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Anonymous
"Mom Had a Nice Time at the Community"
I trust the people here. They took good care of my mom when she stayed for a short break. They gave her a bed and things she needed. She enjoyed the food, and the place was clean. But they didn't have as many activities as they said. When she came back home, she seemed better. We would choose this place again for another short stay.
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Anonymous
"Friendly Community, Great Tour"
I visited this place and it was nice. People were friendly to me and my family. The place looked clean and organized. The staff I talked to told me everything I needed to know. It's a good place and I had a good time on the tour.
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Anonymous
"Clean and Spacious Community with Great Amenities"
Brookdale Dowlen Oaks allows pets and has lots of nice amenities. The community helps families and residents with special meal plans. I thought the place was clean and the rooms were big. I recommend taking a tour of this community.
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Anonymous
"Friendly and Informative Staff"
My visit to this community went smoothly. The place looked nice and tidy, although it's smaller than others. The staff was friendly and informative, but unfortunately, no rooms were available during my tour.
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Anonymous
"The staff were fantastic!"
The director was awesome during our first tour. If my Father-in-law picks this place, we'd be fine with it. They have lots of activities.
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Anonymous
"Pretty Good Assisted Living Experience"
They've been pretty good. Overall, I'm happy with the place. Some of the care for the residents could be better. They didn't do the best job keeping her clean, but when we pointed it out, they acted promptly. I'm sure it won't be a problem anymore. No other complaints; maintenance is fine, and the food seems good.
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Anonymous
"Smooth Sailing at Assisted Living Facility"
This place is pretty good. Been here a month, no issues.
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CK
"Friendly Staff and Clean Facility at Emeritus"
I'm happy with the services at Emeritus at Dowlen Oaks. The staff is friendly, and the place is clean. I'm satisfied with the care they give. The AC unit is really loud, and one of the meals was about 30 minutes late, but I'm very happy overall.
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Anonymous
"No Bathtubs: Nice Place but Missing Essential Amenity"
This place is okay, but it doesn't have bathtubs.
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Anonymous
"Very nice, clean; spoke wit..."
The place is very nice and clean; I talked to some happy residents, and the staff was friendly and helpful.
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D.M. Krebs
"Mom Loves It Here!"
My mom really likes the place. The staff are super friendly and professional.
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Daughter
"Mixed Feelings about Assisted Living Facility"
The place is nice and organized, but memory care needs improvement. They have a lady who does activities just for memory care, which is great. It's clean, but I got worried when I saw two men in a restricted area. The facility is spacious, allowing husbands and wives to stay together.
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Randy L
"Great move-in experience; clean, friendly, and good value."
We just moved Mom in today, and it went great—better than we thought. The staff was really helpful. The place is clean and friendly. It offers good value, similar to other places. We also have friends with parents here.
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Marie
"Pricey Facility Falls Short on Basic Care Needs"
This place is neat and the staff is nice, but why can't they even fix a blister with an RN around? They said I'd need to bring in more help from home, which makes me wonder why I'm shelling out money for them. It's not worth it. I might have to find somewhere else for my mom because of this, and she's not happy either. Plus, some of her things have gone missing. I have no clue what they're actually doing for her besides feeding her, which is good at least. I do like some of the staff, but they're limited in what they can do. Everything was fine until my mom got hurt and they wouldn't even put a bandage on it. I had to take her to the doctor myself! What kind of care am I paying for here?
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Customer
"Friendly and Clean Assisted Living with Helpful Staff"
Tia was super nice and full of energy. She took us around and answered all my questions. Everyone there was really friendly, and the place was super clean.
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Customer
"Considering, but not now."
This facility is one we'd think about, but not right now.
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