Brookdale Lakeshore
Anonymous
"Great Value and Caring Staff"
We chose this place for our loved one because it was affordable. The staff is responsive and really cares about the residents.
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Michael A
"Comfortable, caring assisted living in Waco."
I really like the Waco facility. Everyone is nice and it's a great place for my parents.
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Jim
"Responsive staff, pleasant facility."
We're pleased with their help placing Mom and Dad within our budget. The facility looks good.
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Marie Santiago
""Great Assisted Living Experience""
Certainly! Here's the revised review in simpler language: "The food was great, and the rooms were nice. We'd recommend it!" And here's the summary headline: 😊
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MPMahurin
"Brookdale Lakeshore: The Best Assisted Living for Alzheimer’s Care"
When my mom was diagnosed with Alzheimer's. I had only 60 days to find her a new home. The tricky part was that we were in Dallas, TX, but she wanted to move to Waco, which is about 110 miles away. I visited a few highly recommended assisted living places, but they were either not well-kept or the staff seemed uninterested in helping us. Luckily, we found Brookdale Lakeshore! My girlfriend (now my wife) who works in health insurance suggested we check it out, and from the start, we knew it was right for my mom. The management team, Betty and Ed, listened to our needs and assured us she would get great care. Right now, my mom lives in a one-bedroom apartment there, managing most of her daily needs. The staff is always ready to help with tasks she forgets or can’t do anymore. Alzheimer's is tough for everyone involved, and even though I was a single man at the time, I knew I couldn’t handle it alone. Brookdale Lakeshore outshines all the other places we looked at in Waco with its cleanliness, support, and activities. Plus, when my mom qualifies for Medicaid, she can stay there without the stress of moving again. My mom’s one-year anniversary at Brookdale Lakeshore was on October 15th, and I’m so grateful to Ed, Betty, and all the staff for their care and support. I highly recommend Brookdale Lakeshore to anyone with a family member dealing with Alzheimer’s or dementia. I’d give them 10 stars if I could!
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Pissed Off
""Lies and Cold Sandwiches: A Failed Assisted Living Experience""
They always serve the folks living here cold, out-of-date sandwiches for dinner. The guy you talk to about signing up for this place, you know, the "sales guy", he's totally dishonest. He'll tell you anything you want to hear until he gets his money, then good luck finding him. Don't believe the menu they have on their site. It's a total lie. I give this place an F.
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Anonymous
"Friendly Tour, Cozy Spaces, and Fun Activities"
The Assisted Living Facility was our first stop. The tour guide was friendly and knew a lot. The rooms were okay, and the courtyard was enjoyable. They even had a lovely garden room and plenty of activities.
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Anonymous
"Great tour, friendly staff, not the right fit"
I have no complaints about the tour I took at this community. The staff were all friendly and did their best to meet our needs. They had a nice floor plan with lots of great amenities for the residents. In the end, it just wasn't the right fit for us.
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Anonymous
"A great stay with friendly staff and fun activities"
I had a really good time during my respite stay here. The staff were friendly and helpful. They have fun activities like movie afternoons in their small theater. The food was tasty, healthy, and served in nice portions. The place was always clean. I would recommend this community and might even think about moving in myself one day.
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Anonymous
"Excellent care and great value for loved ones"
I’m really happy with the care here. The staff is amazing. The menu is great, and they listen to what the residents want. There are lots of activities, and she is joining in. We definitely recommend this community for its excellent care and great value.
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Bill Adams
"Great experience with friendly staff and tasty food!"
I had a great time at assisted care, even though I stayed just a week. The experience was really positive. There were so many activities that I couldn't join them all. The ones I went to were excellent. The food was fantastic with lots of appealing choices. Everything was delicious and healthy. Everyone, from the staff to the other residents, was very friendly and helpful.
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Anonymous
"Perfect place for my grandmother!"
From the first time we visited Brookdale Lakeshore, we knew it was perfect for my grandmother. The food is delicious, and she enjoys the activities. She's currently in an exercise program. Everyone is super friendly. We really liked that it's a smaller place, so it's easier for her to get familiar with everything.
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Anonymous
"Friendly and Well-Maintained Community"
I toured this place for my friend to see if it met her needs. The staff was kind and welcoming. Everything looked clean and well-kept. From what they showed me, everything seemed nice and tidy. Everyone was very friendly. We had a nice experience. This wasn't the right fit for my friend, though.
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Anonymous
"Quick Review: Small, Less Active Facility with Limited Freshness"
While visiting, we only spotted one person living there. It's unclear if everyone else was in their rooms or not. The place felt like a home, but it was small. The compact size might be good in some respects. The place didn't smell super clean or fresh. It didn't seem like there were many daily activities being provided.
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Anonymous
"Mixed Experience with Brookdale Lakeshore Assisted Living Facility"
Brookdale Lakeshore is doing okay. Sometimes it's hard to get shower times right, and once they sent medication to the wrong place by mistake. My sisters had to make sure everything got sorted out, which was a bit scary. There was a new nurse, so that added to the confusion. We're not completely unhappy with our time there, but we did have to put in more effort than we expected. Overall, it's a nice place to be.
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Anonymous
"Room for Improvement"
Things are pretty good here, but there's room for improvement. They could have more activities going on, and better communication would help everyone stay informed.
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Anonymous
"A Detailed and Pleasant Tour of Assisted Living Facility"
Took a full tour of the facility. Right when I walked in, there was a nice, soothing scent. Noticed the happy faces of people living there. They were serving food and it smelled great! Inside was really pretty. The cost was a bit more than I expected, but it might be the normal price these days. They had a lovely sun room and you could head outside from there. There was a separate game room and they had a visiting area set up in a way that let people have private conversations. There was also a special "movie room" with a popcorn machine. The dining room looked nice. There were many nurses around, ready to help out. Everything was super clean. Doors needed a code to open but they give that to the right people. Pets are allowed too.
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Anonymous
"Mom is happy there."
At Brookdale Lakeshore, the staff are super friendly. My mom is content, well-cared-for, and engaged in activities. Everything feels great!
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Loved one
"Nice, Clean, and Friendly"
We visited this place while looking for care for a loved one. It looked really nice overall. The building was clean, and the staff seemed friendly and helpful. In the end, we decided another place might be a better fit.
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Sherry
"Mixed Feelings on Assisted Living: Pricey with Minor Issues"
My mom's been there less than 2 months. I've got some concerns, but they handle them pretty well. Generally, I'm quite satisfied with it. It's all pretty pricey. I don't think it's worth that much, but I know they all charge similar amounts. Most of the time, my mom doesn't eat their meals. She doesn't eat three meals a day, and I'm paying for three. They should offer a meal plan where you can opt in or out. I've had some trouble getting started with cleaning her room and doing laundry. I think it's just about getting used to her needs and what they offer. I'm not entirely sure if I'm happy with the care yet. It's not like anything majorly bad has happened, just small things. I guess everyone has issues - overall, I'm quite satisfied. My mom doesn't join in activities, but I know they have things for them to do. They have singing, games, and they go to the mall or grocery store once a week. They also have church services, painting, and they even had a pet parade. Lots of fun stuff.
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Jeff
"Attentive Care and Activities Make Dad Happy"
My dad isn't a fan of the evening meals, but we both appreciate how well they treat us here. I think the price is fair compared to other places. Dad didn't join in activities at first, but now he's having fun with card games and dominos. I don't have any complaints.
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Customer
"Director Very Helpful, Basic Cost Covers 3 Meals"
The director is really helpful. The basic cost covers three meals, housekeeping, and laundry for an efficiency apartment at $2,455 per month. For a one-bedroom, it’s $2,875, plus an additional $1,000 for basic memory care. The facility has around 40 residents, an activity director, and 42 apartments. Volunteers handle some tasks, and there are daily exercises. They also offer respite care at $125 per day, so Mom could ‘try out’ the place.
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