Assisted Living Facilities

Brookdale Pecan Park

4.2/5.00 - based on 48 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 10 months ago

"Assisted Living Needs Improvement"

This place is okay, but it could be better. The people who work here should be better.

4/5.00 Published 1 year ago

"Great staff and improvements, now confident in our choice"

We picked this facility because the sales team and director showed us a caring and experienced place. The staff genuinely seemed to care, but there were issues with the internal support system. There were some management changes, so I asked for a meeting to discuss my concerns. They listened, explained things, and came up with a plan to fix the problems. Almost all of our concerns have been addressed, which is a great improvement. Now the staff has better tools to take care of the residents we trust them with. We feel confident that we made the right choice.

4/5.00 Published 1 year ago

"Friendly and Helpful Staff, but Loved One Didn't Move In"

I visited Brookdale Pecan Park and even signed up my loved one. But because of health changes, we had to move him to hospice right after signing up. He never got to live here. Still, the staff worked with me during the tour to meet his health needs and were very understanding about the financial aspects. They were all very friendly and helpful throughout the whole process. I especially want to mention, the Facility Manager, for being especially helpful.

4/5.00 Published 1 year ago

"Great Staff, But High Turnover Issues"

The staff here are super friendly, and the nursing team is amazing! Our loved one’s apartment is always clean. However, there’s been a lot of staff turnover, which affects the activities. The hardest part is the constant change in caregivers. Just when our loved one gets comfortable with someone, they leave. They also lost [name removed], who did activities, and now it’s a bit disorganized.

4/5.00 Published 2 years ago

"Top Pick with Friendly Staff"

This community was one of our favorites. The staff were friendly, and the place was nice. It's just a bit farther from family than we'd prefer.

4/5.00 Published 2 years ago

"Good experience with some downsides."

I visited Brookdale Pecan Park, and it was nice. We picked a different place due to location and costs; the all-inclusive feature was a big plus.

4.5/5.00 Published 2 years ago

"Friendly staff, few activities after 5 pm, would recommend."

The thing I notice most is the staff—they’re super friendly and always ready to help with anything. They answer all our questions. My only issue is that after 5 pm, there aren’t many activities. I would definitely suggest Brookdale Pecan Park to others.

3/5.00 Published 2 years ago

"Billing Chaos and Confusion at Assisted Living Facility"

We had a big problem with billing at this place, which I want others to know about. It took forever to get our money back, and everything was really disorganized. Even after our loved one passed away, they kept charging us. If you're considering hospice care here, be prepared for a lot of confusion about who's in charge.

5/5.00 Published 7 years ago

"Excellent care and great activities highly recommended"

We really like the care provided to the residents here. The staff is always very attentive and caring. The community is clean and has many activities. The food is great too. We would definitely recommend this place to other families.

5/5.00 Published 7 years ago

"Absolutely Amazing Care and Comfort for My Mom!"

We were searching for a place for my mom and first met with [Removed], then [Removed]. My husband and I were given a tour, and everyone was so kind and helpful. The facility felt just like home so clean, and everyone was incredibly friendly and caring. I’ve checked out many places, and I truly believe my mom wouldn’t get better care anywhere else. After seeing so many options, I now understand what a truly caring facility should be like. From talking with [Removed], it's clear they have a deep understanding and love for helping older adults. I’m confident they will do everything they can to make each day wonderful for my mom.

4/5.00 Published 7 years ago

"Pleasant Stay at Brookdale Pecan Park!"

My dad stayed at Brookdale Pecan Park for a short while, and they did a really nice job. I think I'd suggest them because when you step inside, it feels bright and open. It's big and spacious. Overall, it's a really nice spot.

4.5/5.00 Published 7 years ago

"Perfect fit, with minor food improvements needed"

My loved one really likes her time at this community. It turned out to be just right for her, and she feels very comfortable there. She mentioned that the food could be better, but she still enjoys her meals and the company of the other ladies at her table. I appreciate that even though my aunt often keeps to herself and doesn’t join many activities, they always invite her and make sure she is included in different events.

5/5.00 Published 7 years ago

"Great Support and Clean, Friendly Community for My Mom"

The Sales Director did a great job helping us find what we needed for my mom. She was also really good at getting to know my mom. Having this community close to our house has been a huge help. My mom is really happy with everything. Even though she doesn’t get very involved in activities, they are available if she wants them. The community is very clean and nice.

3/5.00 Published 8 years ago

"Friendly Staff, Second Floor Apartments, and Good Security"

They have second floor apartments here that you can reach by an elevator, but they don't have any furniture. I met Amy who was really nice and friendly. I also liked their extra security for the front door.

5/5.00 Published 8 years ago

"Perfect in Every Way!"

I love everything about this place! It's perfect in every way!

5/5.00 Published 8 years ago

"Care for Mom"

My mom is doing great here. The staff is caring and helpful. Although she’s not participating right now, they’re always available. She’s very happy with the meals, and they make sure she’s comfortable all the time. I feel good knowing she’s content with the care. I recommend this outstanding facility to other families for excellent care and value.

5/5.00 Published 8 years ago

"A New Home for Mom"

After my dad passed away, our family realized that my mom couldn't live independently anymore. We picked Brookdale Pecan Park because it's close to our home and has a pleasant environment. It turned out to be a great choice for many reasons. After a short adjustment period, Mom joined in all the activities and became part of the community. We visited almost every day and found the facilities clean and well-maintained. The staff was competent, caring, and respectful. Mom loved the good food and companionship with her peers. Pecan Park became her comfortable, safe, and content home. We knew it was the right place when, after spending a Sunday afternoon at our house, she eagerly wanted to return to her new home.

3.5/5.00 Published 9 years ago

"Not Enough Help, Full Memory Care"

We left Brookdale Pecan Park because they couldn't give my loved one enough help, and their memory care unit was full.

5/5.00 Published 9 years ago

"Great Experience!"

It was great. No issues, everything went smoothly. I’d rate them very high and give them five stars.

4/5.00 Published 9 years ago

"Mixed Experience at Brookdale Pecan Park Assisted Living Facility"

At Brookdale Pecan Park, my parents are struggling to adjust. We're not super impressed, but it's not terrible either. Sometimes, they respond quickly, other times not so much. My mom finds it difficult to locate the right staff for help. She asks one person, then they send her to someone else. Overall, it's alright here.

5/5.00 Published 9 years ago

"Fantastic care and service with a very friendly staff"

They were amazing. We had no problems with the food, activities, or anything else. I believe they really deserve a five-star rating. We picked them mainly because the person I talked to was super friendly.

4.5/5.00 Published 9 years ago

"Great staff, but Brookdale Pecan Park isn't the best fit."

Brookdale has done a really good job overall. They've tried their best to help, but sticking to a strict schedule has been hard for my loved one. My loved one has also had trouble socializing during meals. The staff has been very responsive, and I’m very happy with their efforts. Of all the places we’ve tried, Brookdale has done the best job. I would recommend Brookdale Pecan Park, but it just isn't the best fit for us.

3.5/5.00 Published 10 years ago

"nice place, friendly staff, room for improvement"

They're really good at keeping me updated on how Mom is doing. The facility is lovely, clean, and nicely decorated. The staff is friendly. However, there are a few areas for improvement. Their laundry service is terrible—I keep losing items and getting things that don't belong to my mom. Also, the rate increase after signing a contract isn't right. Despite this, I'm glad they accepted her, and overall, it's a nice place to be.

5/5.00 Published 10 years ago

"Clinical side is great, business side needs improvement."

The caregivers at Brookdale Pecan Park really try to know my dad and take good care of him. However, the business office is very disorganized. They send me big bills without explaining the charges, which I find ridiculous. For the amount we pay, I expect clear details. In December, they gave me three different amounts for what we owe. Overall, it's been a good experience. The clinical side is great, but the business side needs improvement.

1/5.00 Published 10 years ago

"Staff Shortage and Safety Concerns Plague Assisted Living Facility"

This place definitely didn't have enough helping hands. Some staff members worked so hard, it was a wonder they could keep going. But sadly, many workers didn't stick around long. They didn't train their staff well, especially when it came to understanding dementia. Most of the training was just a one-page handout. I never felt that the place was safe. The food? Absolutely terrible! They started warming up the meals in a different building and then bringing them over. My time there saw four different CEO's. Worst of all, they stopped giving my loved one their meds without even letting me know. All things considered, I think this place has too many safety risks.

4/5.00 Published 10 years ago

"Warm Welcome and Honest Advice at Senior Living Facility"

We stopped by last Thursday; she was so nice and chatted with us for quite a while. She mentioned that an Assisted Living Facility wasn't the best fit for us right now. I really liked how straightforward she was and how she offered to assist us. The place and surroundings are really pretty, and everyone - both the staff and residents - appeared to be happy and content.

5/5.00 Published 10 years ago

"Great Experience at Broadway Plaza with Wonderful Staff and Food"

I’ve had a really good experience with Broadway Plaza at Pecan Park. The staff are amazing, and the food is delicious! The place is always clean, and everyone seems really happy there. There were a few things about their services that weren’t very clear, like which days the bus runs. Other than that, everything has been great.

3.5/5.00 Published 10 years ago

"Mixed Feelings on Assisted Living Choice"

This place was one of our top picks. The staff was nice and everything seemed fine, but there were a couple of reasons why we ended up going with the other one instead. Unlike the other place, this one wasn't solely focused on memory care. They had a building for it, but it wasn't their main thing. Also, this place seemed a bit old-fashioned. It could definitely use some sprucing up, like new carpets or a fresh coat of paint. It felt a bit cramped, and there wasn't much space to move around. Plus, there weren't many men there, mostly women.

0.5/5.00 Published 10 years ago

"Broadway Plaza Failed to Ensure Safety of Residents"

At first, Broadway Plaza seemed great. It was pretty and clean with good rooms, and it didn't cost much. We moved our dad there since he had Alzheimer's. But then problems started coming up. Our dad kept getting himself into problems. Then he started having to go to the hospital because he was falling and hurting himself. He even banged his head and broke some bones. After the third time he had to go to the hospital, it was clear to us that they weren't looking after him properly. Our dad was supposed to be recovering from a hip fracture, so he wasn't supposed to walk around. But since no one was watching him, he kept walking and falling over. To cut a long story short, we ended up moving him from Broadway Plaza to Avalon in Mansfield. It costs more but it's so much better. He stayed there until he passed away. So, I won't recommend Broadway Plaza.

2.5/5.00 Published 10 years ago

"Staff Exceptional but More Care Needed"

Our family member is currently staying at Broadway Plaza. The staff went above and beyond to make him feel at home. Our situation was difficult since Dad's health got worse during his move from rehab. We thought about transferring him to another area, but the director was worried it could worsen his condition. Staff communication could be better, as Dad's care sometimes got overlooked. Most of the workers were excellent, but they also had to focus on meals and cleaning. Unfortunately, Dad only had one bath during his first month.

5/5.00 Published 10 years ago

"Great Care with Personalized Levels for Dementia!"

We are really happy with this community! Everything has been great so far. The only suggestion we have is to maybe hire more caregivers to lower the number of residents each one takes care of. Other than that, we’re very satisfied. We love that they have different levels of dementia care and don’t mix everyone together. In other places, we saw that everyone was grouped in one place, which felt sad. Here, residents can move between buildings as their needs change, so they’re with others who are at a similar stage.

3/5.00 Published 10 years ago

"Pleasant Place, But Missing Some Desired Features"

We visited this place while exploring senior homes for a family member. The place looked pretty good, and the people working there were nice, but the rooms didn't have everything we hoped for. When we went, only one-room apartments were up for grabs and they didn't have regular-sized fridges.

4/5.00 Published 11 years ago

"Top-notch assistance from facility staff made my decision easy."

The person who reached out to me was super helpful!

4/5.00 Published 12 years ago

"A Positive Experience with Minor Drawbacks"

I recently visited an assisted living community, and overall, it was a positive experience. The staff was friendly, and the residents seemed content. The communal dining area provided a great opportunity for socializing, and the activities were engaging. However, there were a few minor issues, like occasional delays in response to call buttons and limited transportation options. Despite these small drawbacks, I would recommend this facility to others.

4/5.00 Published 12 years ago

"ENORMOUS Rooms, Quiet Halls, Tons of Charm"

Wow, the rooms are huge, and the halls are so peaceful. There are plenty of spaces for gatherings. It would be my top choice, but it’s a bit too quiet and fancy for Dad. He needs more activities and fewer hallways to walk. I really enjoyed the Marti and spent lots of time exploring the beautiful property. I even met the retired Arlington Mayor Vandergriff, who used to be a judge. It felt like meeting a retired president! He made our visit even better.

3/5.00 Published 12 years ago

"Summary: Qualified Staff and Dietary Focus, Poor Room and Location"

Good Points: The workers are professional, and they take dietary needs into account. It's also rated as a Level 2 facility. Bad Points: The living arrangements only provide small, studio-style spaces with not a lot of room for personal belongings. Location could be an issue as - if your room is at the end of a long upstairs corridor, it might be a bit much. Social spaces aren't the best either - the main hangout spot is right by the downstairs entrance.

Brookdale Pecan Park

Address
915 North Fielder Road
Arlington, TX - 76012

Website

Email

Telephone
(817) 265-6900

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