Brookdale Shavano Park
Anonymous
"Clean, Caring, and Improving"
The place is clean, safe, and well-kept. The staff is friendly and very caring. The residents are mostly welcoming and somewhat active. There are chances to do arts and crafts, play games like bingo and Uno, and watch movies together. With different care options, residents can get the help they need while staying independent. Honestly, the food needed improvement for most of the last 18 months. But, it has gotten a lot better in the last 60 days.
- Useful
- Not useful
- Share
Anonymous
"Room Cleanliness and Response Time Need Improvement, Otherwise Recommendable Facility"
The place is pretty nice, but they gotta tidy up the rooms better and be faster when someone needs help. Overall, I'd say it's a good spot to consider.
- Useful
- Not useful
- Share
Martha N
"Caring Staff and Engaging Activities"
The staff here take excellent care of you. They listen when you're having a tough day. I really appreciate, the RCC; she's great at hearing our problems and helping with any questions. Plus, they encourage us to participate in various activities, which are always different.
- Useful
- Not useful
- Share
Virginia G
"Caring Staff and Quick Repairs"
I wanted my cabinets fixed a bit faster, but did an excellent job repairing my TV quickly. Overall, they treated me kindly and were helpful. The staff here is understanding, attentive, and generous.
- Useful
- Not useful
- Share
Juanita R
"Comfortable living with friendly residents and great food."
It's a cozy place with lots of activities and delicious food. The friendly residents make it enjoyable.
- Useful
- Not useful
- Share
Connie Kowat
"Wonderful Place with Caring Staff and Great Activities"
I can't say enough good things about Brookdale Shavano Park Senior Living. I volunteer there and spend most of my time with the residents during activities like Bingo and exercises. I mainly work with [Removed], the Activity Director, who is amazing with people. The residents and volunteers all love him because he’s fun, supportive, patient, and kind. Brookdale Shavano Park is well-managed, clean, and friendly. I would recommend this place to anyone looking for a safe, friendly environment with excellent care.
- Useful
- Not useful
- Share
Anonymous
"Warm and Welcoming with Great Activities and Care"
This place has a super friendly vibe, with lots of fun activities and plenty of love for everyone living there. They make it easy for doctor visits and shopping trips too. There’s a nice, pretty hair salon for both moms and dads with flexible appointment times. Check it out, and you'll see why it’s so great!
- Useful
- Not useful
- Share
Anonymous
"Tour Reveals Unhappy Residents, Poor Maintenance"
As soon as we entered this facility, we noticed an unpleasant smell. The seniors didn't seem pleased. It's a pretty dated place, and the memory care section looked poorly maintained. However, everyone we encountered was friendly.
- Useful
- Not useful
- Share
Anonymous
"Took a tour, positive experience despite minor issues."
Took a tour, clean, new director, water damage noticed.
- Useful
- Not useful
- Share
Anonymous
"“Mom’s Enjoyable Tour”"
My mom visited a few communities, and she liked the tour here. The director was friendly, and the location was important. Although it wasn’t close to our home, she had to make a choice. I also appreciated working with Dana from A Place For Mom; she did an excellent job.
- Useful
- Not useful
- Share
Anonymous
"Smooth Transition: Working Out Great"
Things are going really smoothly for my grandma, although it took her some time to get used to it. I genuinely enjoy the community, and everything is going great.
- Useful
- Not useful
- Share
Anonymous
"Disappointed with Facility: No Match for Mom's Needs"
This memory care facility doesn't fit our needs since the existing residents aren't as high-functioning as our mother, plus they don't have any available private rooms.
- Useful
- Not useful
- Share
Anonymous
"A Friendly and Warm Place to Call Home"
The staff here is very friendly and welcoming. It feels warm and cozy, like being at home. Overall, it's a fantastic place.
- Useful
- Not useful
- Share
Anonymous
"They've been awesome!"
They've been awesome! We're really happy with them so far. I totally recommend them.
- Useful
- Not useful
- Share
CLS
"Brookdale Shavano Park - Friendly and caring"
My 92-year-old uncle moved from St. Louis to San Antonio in October 2015. I looked into several assisted living and skilled nursing facilities. The admin team and staff at Brookdale were friendly, caring, and professional. The facility is small, so everyone gets to know each other. There are lots of activities, even on weekends, and the Activities Coordinator is fantastic! My uncle says the food is good and he likes having multiple areas to use outside his apartment. The facility is in a nice residential area, just five minutes from my house. Overall, my family and I are very pleased. Brookdale Shavano Park genuinely cares about my uncle and our family.
- Useful
- Not useful
- Share
Anonymous
"Friendly staff, but handling issues poorly; clean property."
Some of the staff are friendly, but they aren't handling the situation correctly. They call me a lot even though we pay them a lot of money to handle the situation. But overall, the property is nice and clean inside and out. I would rate it 4 stars based on its appearance, but my dad is having a lot of issues.
- Useful
- Not useful
- Share
Anonymous
"Super Clean and Friendly Place"
If you're looking for a place, this is it. No bad smells, super clean, and everyone is really nice.
- Useful
- Not useful
- Share
Anonymous
"Very nice place with lots of amenities; would recommend it"
All the places we visited were very nice, including this one. It had many amenities. I would definitely recommend it.
- Useful
- Not useful
- Share
Anonymous
"Great Assisted Living Facility with Friendly Staff and Spacious Rooms"
This place is a top choice if you need to move from regular living to memory care. The staff are super friendly, know their stuff, and made me feel at ease right away. The rooms are larger compared to other places I've seen. The people living there seem really happy and relaxed. The main three floors are big and have a bright, open feel. The atmosphere is calm. The memory care part is in a separate, nicely designed building that doesn’t feel cramped. It also has an open layout with lots of space to walk around without feeling like you’re going in circles. I loved everything about this place!!
- Useful
- Not useful
- Share
NS
"Mixed feelings on Homewood Residence; great staff, mediocre food."
We're pretty happy with Homewood Residence! The people who work there are really nice and helpful, and they're good at fixing things when we need help. They also have lots of things to do, which is cool. The only thing we don't like is the food. It's not very good most of the time, but they're trying to make it better.
- Useful
- Not useful
- Share
Anonymous
"Extremely Tidy But Costly, Residents Not Everyone Visible"
Super neat, though quite expensive. Didn't notice many folks outside their rooms.
- Useful
- Not useful
- Share
Family Member
"Good place, needs more staff despite great care and location."
They're currently doing renovations, so it's a bit of a mess. Some cleaning areas could be better. On the bright side, they do a great job with activities and encourage him to join in. However, sometimes the food doesn't taste very good. I also wish there were more staff available. The ones who are there are working very hard, but there aren't enough of them for everyone’s needs, and they're adding more residents without adding more staff. We chose this place because it’s in a great location for us, and the staff is very kind to my dad, but they need more help.
- Useful
- Not useful
- Share
Anonymous
"Friendly and welcoming service from Jake."
Jake showed lots of friendliness and made us feel welcome.
- Useful
- Not useful
- Share
D A
"Great Care in a Clean Home"
They really take care of things well here! The people who work here are nice and do their jobs well. They make sure everyone is taken care of. The place is neat and tidy too.
- Useful
- Not useful
- Share
Cheryl
"Clean and Nice Looking, But Not Much Room for Socializing"
The downstairs area didn't have much space for folks to hang out. There wasn't a spot for good, easy walking. Everyone was just sitting on the porch for fresh air. If his condition gets worse, we'd have to find a new place for him. The dining room doors were closed except for meal times, so people would just gather outside the doors like they did on the porch. But on the outside, it looked clean and pretty nice.
- Useful
- Not useful
- Share
Visitor
"Homewood Assisted Living: Convenient, Engaging, Reasonable Option"
Homewood Assisted Living offers Bingo, exercises, and outings. During our visit, the food was bland with limited options. However, staff are attentive, aiding residents in the morning and keeping them engaged. Convenient location for families, with reasonable pricing. We'd recommend it.
- Useful
- Not useful
- Share
Customer
"Great place, helpful staff, bringing dad to see it"
I really liked this place. The staff were nice and helpful. The facility looks great, and I'm definitely bringing my dad here to check it out.
- Useful
- Not useful
- Share
Customer
"The Alcove: Great size, knowledgeable staff, security concerns unexpected"
The Alcove is lovely and just the right size, with very competent staff members. We're concerned about my stepdad wandering off. We were also interested in seeing Clare Bridge, but didn't get to.
- Useful
- Not useful
- Share
Brookdale Shavano Park
Amenities:
- Daily Check-in System
- Private Bathroom - Sink/Toilet
- Pet Friendly
- 24 Hour Security System
- Library
- Arts & Crafts Studio
- Beauty/Barber Shop
- Courtyard and Garden
- Walking Paths
- Game Room
- Community Kitchen
- Fireside Living Room
- Parking - Surface
- Special Dietary Menus
- Piano
- Postal Services
- Wi Fi Access Throughout
- Porch
- Flat Screen TV
- Community Room (Rental Space)
- Guest Suite(s)
- Landscaped Grounds
Address
4096 DeZavala Road
San Antonio, TX - 78249
Website
https://www.brookdale.com/en/communities/brookdale-shavano-park.html
Telephone
(210) 408-7411