Assisted Living Facilities

Brookdale Spring Shadows

4.4/5.00 - based on 44 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 7 months ago

"Mixed Feelings About Assisted Living Facility"

The staff is nice and pays attention, but the food isn't great most days. There aren't many chances to chat since most residents struggle with conversations. Overall, I'd recommend this place, but not enthusiastically.

2/5.00 Published 1 year ago

"Poor Care and Disappointment in Assisted Living"

Most of the staff were friendly, but the care for my husband was lacking. No showers or bed baths, and the promised activities were just okay. Not worth the cost. His feet turned black, and nobody noticed. Medication management was also disappointing. Overall, very disappointed.

3/5.00 Published 1 year ago

"Clean and Caring Assisted Living"

We visited Brookdale Spring Shadows while looking for a place for our loved one. The facility was really clean, and they assured us they could meet our loved one’s needs.

4/5.00 Published 1 year ago

"Very accommodating, pleased with all areas."

They were very accommodating, and we were pleased with everything.

4/5.00 Published 1 year ago

"Warm Welcome and Comfortable Environment"

Everyone we met was nice and welcoming. Touring the place was simple, and they answered all my questions cheerfully. I've seen other places for my mother-in-law, and many have been disappointing. At Brookdale Spring Shadows, though, there was nothing to disappoint. It's nice to find a place where you feel welcome.

3/5.00 Published 2 years ago

"Assisted Living Facility Needs Improvement"

This place has had some incidents where people got hurt, and nobody explained why. Also, sometimes things aren't very clean, like wheelchairs and stuff around. The people who work here are nice, but it seems like on weekends, they don't pay as much attention to the residents.

5/5.00 Published 7 years ago

"Not the Right Fit for Us"

The tour was nice, but the place seemed dark to me. I didn't see much natural light, and it felt gloomy. The older people living there might be used to the old-fashioned look. We wanted to be sure we wouldn't feel guilty or have second thoughts. The price was fair, but we felt it wasn't the best fit.

5/5.00 Published 7 years ago

"Very thankful for this place!"

This place has been amazing for my mother. I feel very confident in the care they provide and would recommend it to anyone. Whenever I visit, there’s always a staff member spending time with her and making sure she’s comfortable. She feels safe and content, which is all I could ask for. The atmosphere is wonderful overall.

5/5.00 Published 8 years ago

"Brother Happy, Great Staff, and Wonderful Food!"

My brother is really happy here. The community is clean and well-kept. He has a device to wear if he falls or gets hurt. The staff is very friendly and has been working here for a long time. We’ve had lunch with my brother, and the food was excellent.

4.5/5.00 Published 8 years ago

"Caring staff and clean facility"

I'm happy with the care my mom gets here. The staff is caring and wonderful. The place is very clean and well taken care of. The food could be better. They have activities. I recommend the great care here for other families.

4/5.00 Published 8 years ago

"Clean and Informative Tour, Nice Place, Not Quite Right Fit"

The tour of the assisted living community was pretty good. The person showing us around told us a lot about the place. It seemed clean, and the people who lived there seemed happy. It's a nice place overall, but it didn't feel like the perfect fit for me.

5/5.00 Published 8 years ago

"Wonderful, clean, and friendly community!"

Brookdale Spring Shadows is a lovely place. It's well-maintained and modern. When we visited, it was very clean. The staff giving the tour were friendly and knew a lot. They answered all my questions and concerns.

4.5/5.00 Published 8 years ago

"Mom Is Getting Great Care Here"

We are really happy and can relax knowing Mom is getting the care she needs. We feel lucky to have found this place and I highly recommend it.

4/5.00 Published 9 years ago

"Pleasant Place, Overall"

I believe Brookdale Spring Shadows does a great job overall. Whenever I've visited, the staff has been friendly and caring. The facility is well-maintained and clean. The food always looks pretty good, and they offer a nice variety of amenities and activities for the residents.

2/5.00 Published 9 years ago

"Brookdale Spring Shadows: Issues with Cleanliness and Food"

My time with Brookdale Spring Shadows hasn't been pleasant. This place has plenty of issues. They overlook many things when it comes to cleanliness. The windows and doors are always filthy and their room-cleaning isn't up to par. The food situation is also troublesome. There's a dire need to fix their meal service, from the servers to the food itself. The cooking staff behaves unprofessionally. I've even noticed the cook not wearing proper attire or a hair net. The food is of low quality, bulk cooked, and simply reheated. I've chatted with quite a few residents and none seem satisfied with the food. Especially long-term residents who said it's been steadily getting worse.

2.5/5.00 Published 9 years ago

"Shameful Meal Quality at Assisted Living Facility"

People shell out approximately $4000 monthly to stay here. Sure, the place appears rather decent, but the meals they provide to the residents are absolutely disappointing. A food bank at the Salvation Army would put their menu to shame. If you know someone living here, do a surprise visit and join them for a meal. You'll be downright stunned. There's absolutely no variety in the main dishes and if they have a nutritionist on staff, they seriously need to reconsider their employment. Even a middle school lunch menu outdoes their food. It's honestly regrettable and revolting.

5/5.00 Published 9 years ago

"Nice place but too far from family"

We visited this community while searching for care options for a loved one. It looked really nice overall! Sadly, it was too far from family to be a choice for us, but it's definitely worth considering!

5/5.00 Published 9 years ago

"They were our second choice, and offered good care."

We toured this facility while searching for a place. It came down to this one and another Brookdale. Both offered good care. In the end, we picked based on location and what was more convenient for visitors. This place seemed like a good option too.

5/5.00 Published 10 years ago

"Great place to be, with a few minor issues"

Brookdale Spring Shadows is a fantastic place to be. I really enjoy it there. The place is clean and the people are friendly. The caregivers are great, but there are a few areas where they could improve their care services. There is one staff member who seems to lack patience and doesn’t seem to enjoy her job much. However, the manager is amazing and everyone loves her. I plan to talk to the manager about the issue with that staff member. Overall, it’s a wonderful place.

4/5.00 Published 10 years ago

"Warm, friendly care in a home-like atmosphere for residents."

I moved my husband to Brookdale Spring Shadows' memory care residence two months back from another facility he stayed in for five years. I'm happy with the change. I really like the cozy feeling here. The people taking care of the residents, including the caregivers, office staff, medical team, and maintenance crew, are all nice, hardworking, and thoughtful towards the residents and their families. I appreciate how involved the caregivers are with the residents throughout the day, always giving them support and encouragement. They make sure there are activities every day to keep the residents busy and active both mentally and physically. The place is clean, the food is usually good, and they offer a variety on the menu. I also think the location is good and the cost matches the quality of care provided. Overall, I'd say this place is worth recommending.

5/5.00 Published 10 years ago

"They were very money-focused with constant bills and extra charges"

They seemed very money-focused. Every time I looked, there was another bill for something. They pushed us to use their pharmacy and charged us for everything. They made us feel like we had to buy their hospice service. The staff was kind, and the place was clean. The caregivers seemed decent, but their money-driven attitude really left a bad impression on us.

5/5.00 Published 10 years ago

"Great Staff!"

We really like the staff here—they’re awesome! They took great care of my Dad.

3/5.00 Published 11 years ago

"Decent Place, But Unhappy Mom and Expensive Extras"

We tried 10 different spots before we finally chose this place for my mom to live. It's not a bad place, but she's not having a great time. There doesn't seem to be a lot to do. Plus, it's costing us $3600 to just give her a place to stay and three meals a day. Any extra stuff you need or want? You have to pay more for it and it's really pricey.

4/5.00 Published 11 years ago

"Higher Price"

This one's in my neighborhood but costlier than another Brookdale.

5/5.00 Published 11 years ago

"Accommodating and Understanding"

We picked The Hampton because it's close to our home. The staff understood our situation and was super friendly and helpful. We're really happy with their services and would recommend them to anyone.

5/5.00 Published 11 years ago

"Nice Assisted Living Facilities with Scheduled Events"

The facilities were nice, with a separate building for memory care and a pleasant screened patio for residents. They also had scheduled events displayed.

4/5.00 Published 11 years ago

"Assisted Living Facility: Good Amenities, Spacious Apartments, Limited Caregivers"

This place has really nice stuff like pools and gyms, and the outside area is beautiful. The apartments are big and look brand new. There's a lot of things to do here, which is cool. It's a small community, so it might be easy for my mom to meet people. But I'm a little worried because they might not have enough people to help my mom when she needs it, especially in the mornings. I'm gonna have to go back and check it out again.

4/5.00 Published 11 years ago

"Visited Assisted Living: Mom Liked, Still Undecided"

Mom and I visited the assisted living facility. She enjoyed it, but we’re still undecided.

5/5.00 Published 11 years ago

"Top-notch, clean, and welcoming place for my great aunt"

This place is top-notch. It's very clean and well-maintained. I was really impressed with all the staff. My great aunt will be calling this place her new home.

3/5.00 Published 11 years ago

"Strong Odor and Strict Medication Rules at Assisted Living Facility"

There's a strange odor everywhere. The kitchen is in a different building, which is inconvenient. The semi-private bathrooms aren't great, I prefer private ones. They're very strict about taking medications; there's fuss if someone refuses to take them at the suggested time. The helpers seem too swamped to return with medicine if refused initially. Probably won't suit my father-in-law.

Brookdale Spring Shadows

Amenities:


  •     Private Bathroom - Sink/Toilet

  •     Library

  •     Beauty/Barber Shop

  •     Courtyard and Garden

  •     Special Dietary Menus

  •     Piano

  •     Therapy Room

  •     Porch

  •     Landscaped Grounds


Address
9889 Kempwood Drive
Houston, TX - 77080

Website
https://www.brookdale.com/en/communities/brookdale-spring-shadows.html

Email

Telephone
(713) 489-6482

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