Assisted Living Facilities

Colonial Gardens - San Antonio

4.6/5.00 - based on 33 reviews
5 stars
4 stars
3 stars
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1 stars
4/5.00 Published 2 years ago

"Friendly and Helpful Staff; Worthwhile Experience for Families"

The staff at this assisted living facility is really helpful and willing to do whatever they can to assist our loved one. They've gone out of their way to make sure our loved one feels comfortable. We've heard that the meals and dining service are decent, and for what we're getting, we feel it's worth the cost. Based on our experience, we would suggest this community to other families.

4/5.00 Published 2 years ago

"Colonial Gardens Assisted Living Review"

Finding the right place for my dad was really important, and when I left Colonial Gardens, I knew this was it for him. The staff showed us around with smiles and happiness. I saw how they interacted with the residents, and it made me feel really good. The community is clean, smells nice, and feels just like home. I would recommend Colonial Gardens again and again.

4/5.00 Published 2 years ago

"Great staff and homey atmosphere at Colonial Gardens"

Finding the right place for my dad was crucial, and I knew Colonial Gardens was the best choice as soon as I visited. The staff welcomed me with smiles and were happy. I saw how the staff interacted with the residents, which felt great. The community is clean, smells nice, and feels very homey. I’d recommend Colonial Gardens again and again.

4/5.00 Published 2 years ago

"Clean, Friendly Assisted Living with Reasonable Pricing"

The place was super clean, smelled nice, and felt like home. Staff were friendly, and the pricing was reasonable. Peaceful location too.

3.5/5.00 Published 3 years ago

"Colonial Gardens review"

Colonial Gardens seemed nice, but kinda old-fashioned. Like a house.

4/5.00 Published 4 years ago

"Mixed Experience with Assisted Living: Care Good, Communication Lacking"

The care our loved one gets is really good. She gets all her medicines, her baths, hair done, and laundry taken care of. We haven't visited since March, but there are four or five caregivers we absolutely love. They've taken amazing care of her and are outstanding. The price is fair—it's not too expensive. The personal caregivers are great, but the housekeeping is just okay. A couple of times we've had to clean her room ourselves because it was dirty, and her clothes sometimes get mixed up with others'. The activities director is wonderful. Before COVID, there were lots of activities for residents. But since COVID, communication between the nursing home and families isn't that great. We have to call to find things out, which is a big problem. The food quality and variety aren't that good and need improvement. Everyone gets the same food regardless of their diet restrictions, and there are too many sweets. Every month we get medical bills from her insurance that don't explain what the charges are for. Especially since she doesn't go to a doctor's office, she uses the doctor at the community.

5/5.00 Published 6 years ago

"Excellent Care and Constant Improvements"

My mother received excellent care during her final days. Overall, the care she got was good to excellent, especially in the last four months, as the facility kept making improvements.

5/5.00 Published 7 years ago

"Review of Assisted Living Facility Great Staff and Clean Environment"

The staff at this facility is very clean and there’s no unpleasant odor like some places. They are always friendly and helpful with medical needs. Working with them has been great, as they’re always ready to answer questions and support me with my patient. I want to give a shout-out to [Removed], the Medtech, who has been amazing and provided all the information I needed. Also, [Removed], the activities person, is very caring and works well with the residents, always ready to help with any questions. Thank you to the fantastic team and the wonderful facility.

4/5.00 Published 7 years ago

"Dedicated Staff Make Place Feel Like Home"

He is awesome as the boss here. She’s always smiling, helping residents and caregivers. Things are getting better!

4/5.00 Published 7 years ago

"Impressed with Staff, Facility Turnaround Makes Dad Happy!"

My dad lives at this place, and I'm really impressed with Kelly and her team. I'm thankful for how well they take care of my dad. The place has totally changed for the better. My dad is happy and healthy. Thanks a bunch!

5/5.00 Published 7 years ago

"Amazing care during a tough time for our family"

The staff was amazing. They really cared for my loved one during a tough time for our family. Having our father here was such a blessing. We'll always remember everything you did for us.

5/5.00 Published 7 years ago

"Spotless and Fresh-Smelling Assisted Living Facility Review"

The place is very clean and smells great!

4.5/5.00 Published 8 years ago

"Friendly Staff and Clean, Nice Rooms"

The staff here is smart and kind, and there are enough of them to help everyone. The place is clean and the rooms are really nice. I checked out several other places, and Colonial Gardens was the best of them all.

2.5/5.00 Published 9 years ago

"Overpriced Facility with Small Rooms & Mixed Staff Performance"

The place offers tiny rooms and served cold meals. Some staff members just lounge around, not doing a thing. However, a few were actually helpful. Considering the costs at this facility, it's not a good bargain.

3.5/5.00 Published 9 years ago

"Colonial Gardens: Making Improvements Daily"

We moved my mom to Colonial Gardens in December. The people there were friendly and helpful. Mom had some trouble settling in at first, but the in charge, worked hard to make her room nicer and plan out how to take care of her. Since then, Mom has been doing better and feeling happier in her new home. I think the staff at Colonial really tries their best to look after each person who lives there.

4.5/5.00 Published 10 years ago

"Great care and clean facility, but AC needs fixing"

The care at this facility was excellent. The administrator paid close attention to both patients and staff, which impressed me a lot. The place was always clean and nicely furnished, and the staff were caring and attentive. I do have one issue: the AC didn’t work well. Some rooms were too cold while others were too warm. Overall, I was very happy with the care my mother received. I would recommend Colonial Gardens to anyone searching for a care facility.

4.5/5.00 Published 10 years ago

"Top Choice for Alzheimer’s Care with Fair Pricing and Quality"

From the very first meeting, the Executive Director made a great impression on us. She really cares about the residents' well-being and makes sure her staff feels the same way. We checked out seven other places within ten miles of our home, but this one was our top choice (and we were lucky they had an opening). We appreciated their total focus on Alzheimer’s care, private rooms, outdoor sitting area, good staff-to-resident ratio, professionalism, visiting doctors, and the respect and attention given to our mom. Plus, the cost was clear and fair, unlike places with changing prices.

5/5.00 Published 10 years ago

"Friendly and Caring Place!"

They really care about the patients here! The staff are well-trained and make sure everyone gets personal attention. Everyone, from the director to the residents, is super friendly. The place looks great and is always super clean!

5/5.00 Published 11 years ago

"Beautiful facility, but too far and expensive for my budget"

The facility was really nice and had the care I wanted, but it wasn't in the area I was hoping for. The cost was also more than I can afford.

Colonial Gardens - San Antonio

Address
20 Lynn Batts
San Antonio, TX - 78218

Website
http://www.swltc.com/CGTexas/locations/san_antonio/index.html

Email
sa@cgtexas.com

Telephone
(210) 826-6594

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