Colonial Oaks Assisted Living and Memory Care in Pasadena
Anonymous
"Assisted Living Review: Easy Communication, Recommend The Reserve at Pasadena"
If your loved one takes many meds, get to know the clinical staff. They'll respond to you easily if you're a familiar face or voice on the phone. I recommend The Reserve at Pasadena to those looking.
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Carolyn
"Great Choice for Mom"
I would recommend this place. We picked it because the cost is good, it’s clean, and the care is great. Our mom says she feels at home.
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anonymous
"Assisted Living Facility Review"
The caregivers are nice, but many leave quickly. The bosses should listen more and fix small things. They promised renovations but we haven't seen any. My friend's mom was told they update every 6 years, but not true.
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anonymous
"Good Experience with The Reserve Assisted Living Facility"
Our family visited The Reserve for a tour, and it ended up being our second choice. Overall, it was a positive experience.
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Unhappy C
""Untrustworthy Management Doesn't Deliver on Promises""
I'm really upset with the management here. They say "yes" to anything you ask. But once your check clears, your family members don't get everything that was promised to them. And higher-ups don't talk to you. Instead, they make their low-level staff who can't make decisions call you and tell you what decisions were made. I wouldn't trust the management. They need to be replaced right away.
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anonymous
"Tour was nice but too big for mom"
We had a nice tour at The Reserve at Pasadena. It was just too big for our mom to feel comfortable.
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John G
"Mixed Feelings About Assisted Living"
The facility is decent, but it didn't give us the comforting feeling we wanted for our loved one.
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Anonymous
"Great Place, Just a Little Pricey"
If this place was a bit cheaper, we would move in tomorrow!
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Anonymous
"Mixed Feelings About Mom's New Home"
My mom just moved into this place, and things are alright. She's getting used to it, and it's going as we thought. The staff were easy to deal with and helped her settle in. Mom thinks the meals could be better, and they keep losing her laundry, which bothers us.
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Anonymous
"Friendly staff, clean facility; caring atmosphere, nice place to stay."
I believe Colonial Oaks does a good job overall. The staff is nice and caring, showing real concern for residents and families. The place is always clean, and they take good care of everyone here. It's a pleasant spot.
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