Court at Round Rock
Anonymous
"Quick Response to Concerns"
It's decent. Not amazing, but cozy. Super convenient near my home. Fits my budget. Cleaning and upkeep could be better. They've been responsive when I've raised concerns.
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Jill
"Nice tour, but community too big for our loved one."
Our family had an in-person tour at Court at Round Rock. The tour was nice overall, but the community was just too big for our loved one.
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Anonymous
"Mixed Experience with Assisted Living Facility"
Some of the people who work there aren't very nice to the residents. Since everyone there is old, some staff treat them like they're not smart. The food is usually good, but there were a few weeks when it was really bad, maybe because of new staff. I understand that older people who don't feel well can be grumpy, but the staff shouldn't talk down to them. My dad's had problems with the TV since he moved in. Some staff who don't know anything about TVs keep saying it's broken because of the weather, which is not true. There are some things that need to get better, like I said. But overall, I would still say it's a good place, even though nowhere is perfect.
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Alicia
"Caring staff but not ideal for those who wander"
They really do care about their residents. It was the only place I saw where people were actively doing things instead of just sitting around, which I liked. However, they can't keep track of everything, so if you have someone who shouldn't be alone and might wander off, this isn't the right place. My mom had to move to memory care in December because she wandered off, and the police had to bring her back just 15 minutes later.
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Y K
"Great Staff and Fun Activities"
The staff is awesome! One person in particular was super helpful, patient, and friendly. Everyone there is really nice and does more than expected to take care of the residents. It feels more like a retirement community than an assisted living place. They plan lots of activities and encourage everyone to join in and have fun.
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Joseph
"Disappointing Experience at Assisted Living Facility"
We chose this place because it was affordable and nearby. The activities manager was often taken away from helping residents to focus on sales. They don't have enough staff, so many things are overlooked. My loved one's eating habits did get better there. Unfortunately, the shuttle driver left, so they missed out on many events.
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anonymous
"Maintenance and Food Quality Need Improvement at Assisted Living Facility"
The maintenance needs to be better here. My mom's kitchen faucet has been broken since she moved in on [date removed]. They keep saying they will fix it, but it still isn't done. Also, when someone enters an apartment, they should lock the door behind them. My mom has slept with the door unlocked several times after getting her evening pills. The food quality needs to improve, and they should get someone who knows how to run a kitchen. I did catering for over 400 people every day for 13 years, so I know their kitchen needs work.
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Amory
"Assisted Living Review: Affordable, Social, Communication Needs Improvement"
I think for what you pay, it's pretty much what you'd figure. It's not all fancy-schmancy, but my family member has met some buddies, feels like they're doing more stuff on their own, and is about as happy as they can be at this age. So, I'd call it a success. At the start, talking with them wasn't easy. But they did put in effort to help my family member adjust and start hanging out with others.
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JP
"Great facility but food needs improvement"
Our experience has been great. The place is very clean, and everyone is really friendly. They just need to improve the food; it’s like school lunch.
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Janet B
"Great care, nice apartment, but slow communication"
The staff is really friendly. They treat my mom with great respect and take care of her needs well. I love the apartment. It's clean and well-kept. The only bad thing is sometimes they don't communicate as fast as I'd like.
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Sampson
"Nice facility facing staff and maintenance challenges, but good care"
This facility is nice, and we're generally happy with it. They’re dealing with staff turnover, which is affecting things. Housekeeping is good, but there are lots of schedule changes due to staffing. They have a new chef and are having trouble with supply issues, which affects the variety of meals and leads to substitutions. Despite these challenges, they're doing a very good job. Their efforts are sincere, and they’re working hard to keep things running smoothly. The care here is excellent, and they make extra effort to keep residents social and active. Maintenance is also an issue because the facility is older and needs many repairs. Due to staffing problems, repairs are slow. They just need more attentive maintenance. I would recommend them to family and friends.
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Anonymous
"Great value and positive experience."
We chose this community because it offered great value. Our overall experience has been positive.
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CL
"Mixed Feelings About Older Assisted Living Facility"
This place is nice, and the staff is amazing. The building is quite old, though. I wasn't sure if Mom would be comfortable here.
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JF
"Wonderful staff and management; food could improve with new cook"
The people here are wonderful!!! Management is really great—caring, responsive, and good at listening. The food is okay, but I know they're trying to find a new cook.
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Anonymous
"Diverse Treatment, Tasty Food, Caring Staff, Age Concerns"
This place is really nice. They offer different kinds of treatment which is great. The food is good and they have lots of options. The person in charge, ,seems nice. However, someone named was worried about how old the people living there are.
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Anonymous
"Fantastic Assisted Living with Great Staff, Activities, and Food"
I met with the owner who are amazing, knowledgeable, and always ready to help. I could call them anytime with any question I had. This place is beautiful, clean, and full of energy. There are so many activities that the residents love, like a store run by residents, a quarterly auction, happy hours, and community outings. The menu has lots of options, and the food portions are generous and tasty. I would absolutely want to spend my golden years here. The staff is fantastic, friendly, and helpful too.
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Anonymous
"Thrilled with Excellent Care and Friendly Staff"
The Court at Round Rock is amazing, and we're so happy here. The staff is fantastic—friendly and always ready to help with anything. Everyone, from the other residents to the maintenance team, makes us feel welcome. The food is great—plentiful, balanced, and varied, thanks to the chef. They have lots of activities, and the place is always clean and well-kept. It's bright and feels like home. We’re thrilled that our loved one is here.
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Anonymous
"Friendly staff, good food, and active community"
My mom really enjoys living here. She loves the food; it’s balanced with lots of choices each day. There’s also plenty of extra snacks between meals. She gets along well with the staff, who are attentive to her needs, and she’s formed close friendships with many of them. We’ve had a few issues, like delays with her medications and a backed-up toilet since she moved in, but they’re working on it. Housekeeping does her laundry weekly, empties the trash daily, and helps with her bed. They offer fun activities like bingo and happy hours, and even had kids come sing carols during the holidays. There’s always something new and fun happening. Although there have been a few problems, they fix them quickly. I like that it’s a smaller, family-oriented community. I would recommend them.
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Anonymous
"Mixed Feelings about Assisted Living Facility"
So far, my mom's stay here has been good. But, we might move her soon because her rent is going up a lot. The staff is nice, but sometimes they don't talk to the managers. At first, we had some problems, but we talked to the bosses, and they fixed them. We chose this place because we liked the people. The residents are active, not just sitting around. I would say this place is okay.
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Anonymous
"Feels More Hospital-Like, Less Homely"
I visited Court at Round Rock for a potential living situation for my family member. In my opinion, this place was not bad, but it felt more like a hospital and less like a home. I was looking for a place that felt less formal and had a cozier feel.
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Anonymous
"Nice place, but too big for my dad's needs"
The facility is bigger than we wanted for my dad, who is 99. It was clean and nice, and the staff answered all my questions. However, I think my dad might feel overwhelmed by the large number of people and activities. We really needed a smaller place.
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Anonymous
"Friend is doing well; we’re happy with the care."
This community is working out well for my friend and her needs. She’s doing well, and I feel comfortable with her move here. It’s been a good experience, and we’re pleased with everything they’ve done for her.
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Anonymous
"Smooth Transition and Enjoyment"
Since moving my mom here, things have been going very well. She enjoys herself and goes out to eat on Thursdays. The staff is friendly and nice, and the community is clean and looks very nice. Mom also enjoys the food. The best part is that it offers continuous care. Mom starts in the independent living section, but if anything happens, she can easily transition to assisted living without leaving the campus.
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Anonymous
"Decent Staff but Apartments Fall Short"
Kind folks. The apartments, though, didn't match others we've seen.
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Anonymous
"Comfortable and Caring Community!"
I didn't have any problems with how things went for my dad at this community. The staff were really nice, and I felt good about the care he received. The property was clean, and they had lots of great amenities for everyone. Overall, it was a great place, but it just didn't meet my dad's specific care needs.
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Anonymous
"A Friendly Place to Recommend"
Dad is getting used to living here. The staff helps a lot, and they have activities every day. Sometimes the food is good, other times not so much. The place is kept clean. Dad likes having a big fridge in his apartment. I'd say this community is worth recommending.
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PatKM
"Kudos to The Court"
The Court provided excellent care for my mother. Kudos to The Court!
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Anonymous
"Great Tour Experience!"
When I visited Court at Round Rock, the place was pleasant. The tour guide was awesome; they provided helpful details and answered my questions.
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Anonymous
"Not quite there yet..."
My visit to Court at Round Rock was great. The guide was nice and gave useful information. The place was clean and well-kept. It's a good spot for those who require extra help.
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Anonymous
"Things Left Undone: Directors’ Missed Opportunities"
At the assisted living facility, there are many activities. However, my Dad and some other residents don’t know about them. The reminders aren’t very helpful, which is disappointing.
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Anonymous
"Nice Visit, but Needed More Independence"
I had an okay visit at this assisted living place. It was clean and really neat, and the people working there were nice. They answered all my questions. Everything went pretty well. But I hoped to find a place where my mom could be more on her own.
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Anonymous
"Kind Community, Tour Went Well"
This community is really nice, and our tour went smoothly. The experience was positive. The staff we met were friendly and pleasant. The community looked well-maintained. Everyone was kind to my family.
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Anonymous
"Smooth Tour with Kind Staff"
Our tour went smoothly. Everyone treated my husband and me kindly. The staff was helpful and polite. The community seemed well-maintained, and they offer enjoyable activities. Overall, it was a pleasant experience.
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Anonymous
"Great Place with Engaged Staff and Clean Environment!"
The staff here seems to be doing a fantastic job. They keep everyone busy with activities like Wii bowling and other fun things. My mother-in-law is really happy here, and so are we. The food is decent, and the community is always kept very clean.
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Anonymous
"Kind Tour"
I took a nice tour of this community. Everything looked well-maintained, and the staff I met was friendly and helpful. They have lots of resources for the residents, making it a good experience. This community is lovely with kind people.
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Anonymous
"Not So Friendly Staff"
The place was big and seemed nice, but the lady who gave me a tour wasn't friendly or helpful. No one even called back. Plus, it's too far for my aunt.
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Anonymous
"“Abundant Amenities Await!”"
Some of the activities they offer include fitness, art, and brain fitness classes. They also have good amenities like housekeeping and laundry services. I’d suggest taking a tour of this well-maintained place. The guide who showed me around was informative about everything.
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Anonymous
"Mom loves Court at Round Rock despite some salty meals"
Mom is really happy at this place. She loves the different activities she can join. The staff are friendly and always ready to help. She likes the meals, though sometimes they can be a bit salty. Overall, I’m really pleased with Court at Round Rock!
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Anonymous
"Dad really loves it here!"
Everything has been great since Dad moved to the Court at Round Rock. We are very happy with the helpful and caring staff. Dad loves the variety of meals. They offer many activities for the residents to enjoy.
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Gerald B.
"The Best Place for My Mom!"
My mother and I are SO HAPPY we found this place! She had been in two other independent living homes before finding Court at Round Rock, and this is THE place to be! My mom is always talking about how amazing the food is and how great the staff is. Chef Becky cooks fresh meals every day no processed or frozen food!, and the meals are served like at a restaurant. You get a menu, choose what you want, and they are very flexible if you need to change something like substituting ingredients or getting more of something. They even have a weekly Happy Hour! The staff really cares. There’s someone at the front desk 24/7, seven managers, and multiple activity directors to keep everyone busy! The apartments come with a full kitchen (though you might not use it), a nice garden area, a HUGE exercise room, and more. I’ve never seen my mom this happy in years. A BIG THANK YOU to everyone at Court at Round Rock for making my mom feel so welcome and special.
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Pat Martin
"Extremely Happy with Friendly Staff and Great Food"
We’ve been very happy since our first visit to The Court. The staff is friendly and polite and does everything they can to help. The food is great.
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Anonymous
"Lovely place for loved ones!"
My family member's time at Court at Round Rock was short, but we found it to be a really nice place. The workers were kind and acted professionally, always ready to help. The building was tidy and seemed well-maintained, and they seemed to take good care of the people living there. We especially loved the meals - they were fantastic!
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Anonymous
"Unsatisfactory Care and Medication Management"
This place wasn't right for our mother. They couldn't manage her medications right and they didn't seem to care much about it. We had to relocate her.
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Anonymous
"Vibrant Community with Delicious Food"
I went inside, and wow, it felt great! People were happy, chatting away, and super nice. The whole vibe was lively, exciting, and fun. Plus, the food? Oh my, it was fantastic!
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Anonymous
"The Staffing Brightens Lives!"
The assisted living facility could use some property updates, but overall, everyone there is really nice. There's a lot to do, and the staff makes a difference by taking care of elderly residents. So far, it has been a good place for my mom.
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Anonymous
"Assisted Living Facility Falls Short on Accessibility Expectations"
I chose The Court for my Mother because it had everything I wanted at a good price compared to others. But, I'm upset they didn't tell me they don't provide grab bars for the toilet in the independent living area. I asked if it was handicap friendly and was told yes. I saw emergency setups and the shower is accessible, but not the toilet. I'm not sure what to do about that. I expected it to have one.
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Candy
"“Incredibly Supportive Staff”"
I visited The Court while searching for a place for my mom. The staff was super helpful, friendly, and polite! They understood my situation with my mom and didn’t rush me into making a choice. I’d definitely recommend them.
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Anonymous
"Doing a Great Job: Assisted Living with Friendly People"
They’re doing a great job. The food has been consistently good, and they’re really flexible if you don’t like something. We picked them because of the friendly people—both residents and staff.
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Anonymous
"Best Place with Friendly Staff, Good Food, and Okay Services"
This is the friendliest place I visited. I'm happy here. The food is good and the services are okay.
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Anonymous
"Friendly and Pleasant Assisted Living"
We visited this community while exploring care options for a family member. It looked really nice! The whole place had a friendly vibe, and the rooms were quite pleasant. It seemed like they really cared for the residents.
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Anonymous
"Mom super happy!"
We love the Court at Round Rock! Mom's super happy!
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Anonymous
"Perfect Place for Mom"
Mom is really enjoying her time at this great facility, and the food is really good. Everyone has been friendly and welcoming. It seems like the perfect place for us, and the whole family feels welcome there too. The Court at Round Rock is fantastic, and we’re so happy that Mom decided to live here. She’s now able to walk around the hallways for exercise, which she couldn’t do before because of the gravel driveway and busy roads!
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Anonymous
"Court at Round Rock is a nice Retirement Community"
Court at Round Rock is a pleasant Retirement Community. While it wasn't the right fit for me, the people I encountered were friendly and appeared content. The Court had more of a Skilled Nursing atmosphere. I toured both a one-bedroom with one bath and a two-bedroom with two baths. Both apartments were spacious. As I walked to the first apartment, I noticed an odor, but I couldn't determine if it was temporary or not.
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Anonymous
"Great value, friendly staff, and good food overall."
We’ve been really pleased with the facility. The community offers good value. My loved one is still getting used to it. The place is very clean and the food is usually quite good. We were worried about finding the right diet, but so far it’s been good. The staff is very friendly.
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Loved One
"Fantastic, compassionate care with happy, friendly residents"
They were fantastic throughout the entire process and showed great compassion. They were very friendly and not stuck-up at all. The residents were really happy. Unlike many other places we visited, where the residents seemed snobbish, this place was down-to-earth and welcoming.
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Anonymous
"Visit on 6th; newer, close, nurses; few residents during lunch."
I went there on the 6th, not the 5th. It's a newer place and the closest to my home out of three options. They have nurses there. I visited towards the end of lunchtime. There weren't enough people around to really see how residents interact.
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Family member
"Great staff, clean and friendly place highly recommended!"
They’re doing a great job here. The place is clean, and the people are friendly. I can’t think of anything that needs to be better. The staff were definitely the main reason we chose this place.
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Loved one
"Nice Appearance, Unimpressed by Unfriendly Staff"
This place looked okay, but all the employees seemed really businesslike. It felt like they didn't have time to give me a walkthrough, and when I finally got a tour, the person was totally robotic. They didn't ask me anything, just kept talking about what they offered.
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Shelley N.
"Amazing care and attention at The Court at Round Rock"
The Court at Round Rock is a fantastic assisted living place. Both my father and my husband's mother have lived here. I don't know how they do it, but every staff member seems to know each resident and their needs, likes, and dislikes individually. The care is so personalized, and everyone seems to really care about your loved one. The receptionists, nurses, aides, dining staff, chef, handymen, bookkeeping staff, Director, and Director of Community Relations are all professional, skilled, and kind. You won’t find a better home for your loved one.
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Customer
"Resort-Like Assisted Living with Excellent Food!"
Wow, this place is like a real nice resort! You can even get a 2-day pass. The food is excellent, and the chef in the food service area is great. The apartments are super nice, and they have cozy reading rooms. The guys here do coffee and play Bridge.
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Daughter-in-Law
"Helpful Facility Lacked, Salesman-Like Staff Instead"
Being at the facility was okay, but the folks working there were not as welcoming or supportive as those at the location we ended up picking. They did not do anything extra to assist us. They acted a whole lot like smooth-talking sales representatives. They were determined that she needed to be in the assisted living section, promising to reassess her every three months. They offered three levels of care, and clearly she would keep moving up through those. But the thing is, she just doesn't have the funds to keep going like that.
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Daughter
"Disappointing Reveal: Cost-Cutting Measures Over Resident Comfort"
My impression wasn't great. Our tour guide said to watch how the residents interacted and moved about. However, the only two we encountered were pretty much sleeping in chairs. My husband and I even made a joke, dubbing it "the zombie place." Yes, prices were lower, but my mom noticed the dark hallways. Also, their so-called happy hour was just a folding table covered in a cloth, with a quiet group of people who barely even chatted.
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Daughter
"Assisted Living Facility Review: Too Big, Overwhelming for Mom"
I brought my mom to check out this place, but it didn't work out. The place looked nice, and the lady was friendly, but it was just too big and confusing for my mom. I was hoping to find a place with both independent and assisted living options at that time.
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Jeanette
"**Friendly and caring community with great food and activities.**"
Friendly and caring community with great food and activities.
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Sue
"Meet Once a Month to Talk About Care Plans"
I believe that as you settle into any place, and as they address the little issues, the overall experience will improve. That's where we stand now. The organization is quite good, and the regular meals are very satisfying. The staff goes above and beyond—they're extraordinary and genuinely caring. My mom's recommendation speaks volumes. Occasionally, there are hiccups, like someone missing their scheduled visit to assist with bathing. However, they hold monthly meetings to discuss care plans, listen to our preferences, and work hard to make improvements. They're truly committed.
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Anonymous
"Very Happy with Our Experience So Far"
We're really happy with this place so far.
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Astraf
"A lifesaver for parents seeking a place."
The staff here really cares and keeps things homey. It's super clean, and the chef makes amazing food. There are separate areas for independent living, and lots of activities. Check it out if you need a place for your parent.
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L Cazacu
"Mom Thrives Here with Great Staff and Tasty Meals"
My mom really enjoys living at The Court. She has the freedom to be as active or relaxed as she likes. The staff is wonderful, and the food tastes great.
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Customer
"Spacious Apartments with Shared Social Spaces for All Ages"
This place has big rooms in the apartments, but it's pricier than what I was told before. The area where people live independently and those who need help share a common space. It's good because even if you need more help later on, you can still hang out with your buddies.
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Customer
"Neat and Affordable, Older Living Facility with Tasty Cuisine"
The place isn't new but it's really clean and tidy. The folks needing care are separate from those who can manage on their own. We got to taste a cranberry scone from their kitchen, and it was amazingly tasty! The person showing us around told us about the cook's experience. The rooms are good and won't make you break the bank.
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Customer
"Homey assisted living with extra meal costs and male residents."
This place has many men living here, and you have to pay extra for dinner and lunch. It feels cozy and laid-back.
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Customer
Customer
"Spotless and inviting."
The place was really clean and it looked nice.
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Customer
"Moderate Assistance at $1895/Month Assisting Independent Living"
The assisted living facility, priced at $1895 per month, showcases an effective balance between providing assistance and promoting independence. Although praise-worthy, some aspects could be given the scope for improvement.
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Customer
"Decent, Room Available Late October, No Secure Memory Area"
Decent place. Lower level room ready late October. Meals on the lower level too. However, they lack a secured area for residents with memory issues.
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Customer
"Comfortable, clean, and accommodating. Dad's needs met with care."
The place was really tidy, and the people who worked there were super nice and ready to help. It felt cozy and welcoming. They even offered to combine two studio apartments so Dad could have what he wanted. It's in a bigger town than Dad prefers, but he's familiar with the area, so it's all good.
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Customer
"Great independent living facility; mom adjusting well after a month"
I moved my mom to this place for independent living, and I really love it. She’s still getting used to it after a month, but overall, I’m very happy.
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Customer
"Friendly and Nice Assisted Living Facility"
This place is really nice, and the people are friendly.
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