Assisted Living Facilities

Elmcroft of Bedford

3.9/5.00 - based on 84 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 10 months ago

"Inconsistent Cleaning and Staffing, Decent Food and Management"

The people who run the place are friendly, and the food tastes good. However, the rooms aren't cleaned well, and the staff who help out aren't very quick to respond. It seems like they don't do much unless someone really pushes them. Also, it feels like nobody's checking to make sure they're doing all the things they're supposed to be doing. We ended up choosing this place mainly because it was available when we needed it and it's close by.

4/5.00 Published 1 year ago

"Mixed Experience, Outstanding Staff, Overall Recommended for Care"

The food at Bedford Estates is usually good, though sometimes not so tasty. The cleaning of rooms is done well, but when they put my brother's laundry on a high shelf, it could make him fall. This bothers him a lot. The staff was really great when we moved my brother in. They made it easy and not too stressful. I would definitely say Bedford Estates is a good place to live. The property is nice, and I think they take really good care of my brother.

1/5.00 Published 1 year ago

"Only One Good Employee at Lacking Facility"

This place is truly awful, it'd take me forever to list all the reasons. The only good thing is that there's one really nice woman that works here. She goes out of her way to help anyone who needs it, even if it means she has troubles herself. The person in charge at the front desk? She's supposed to be trained to handle people with memory problems, but she's not. She's not honest, can't communicate, and you just can't trust her to be kind. You'll constantly worry about your family member if they stay here.

1/5.00 Published 1 year ago

"Terrible assisted living space; improvements needed urgently"

A Place for Mom suggested this place. It's terrible. Everything, from start to finish, needs to get better.

4/5.00 Published 1 year ago

"Appointment Mix-Up, but Tour Was Helpful at Bedford Estates"

When our family went for a tour at Bedford Estates, they didn’t have any record of our appointment. We had to wait until someone was free to show us around.

3/5.00 Published 1 year ago

"Quality Decline at Bedford Estates Assisted Living"

When this place was called Elmcroft, it was awesome, like A+ awesome! But after it changed to Bedford Estates, things got worse fast. They didn't take care of people as well and didn't have enough staff. Also, getting clear info was hard.

4/5.00 Published 1 year ago

"Great Choice: Bedford Estates Saved Us After a Terrible Experience"

My Mom LOVES it at Bedford Estates, and it's so much better than her last place, which was awful! Bedford Estates is absolutely AMAZING. My 91-year-old Mom had been living independently for the past 20 years. When she needed to switch to Assisted Living last year, we were lost. The first place we tried was always short on staff and had all sorts of issues like missed medications, missed meals, and falls with no help available. My Mom ended up leaving that place on a stretcher right before Christmas because a caregiver had bullied her. Yes, that really happened! We were desperate for a new Assisted Living facility and super thankful for [name removed] from A Place for Mom who helped us out during the holidays. She found Bedford Estates, and my Mom moved in just a couple of days after Christmas, right from the hospital. Although her own furniture hadn't arrived yet, Bedford Estates gave her a fully furnished room in the meantime. Everything at Bedford Estates is EXCELLENT! They have a spacious dining room with lots of menu options. My Mom used to complain about the food at her old place, but now she raves about it. The little things make a big difference to her too. At Bedford Estates, they set each table with nice linen and silverware, unlike her old place where residents had to hunt down plastic utensils. I am so grateful to everyone at Bedford Estates for giving my Mom a comfortable, safe place to live. I highly recommend it—I've seen bad facilities, and you won't regret choosing Bedford Estates!

3/5.00 Published 2 years ago

"Mixed feelings about assisted living: good care, lacking communication."

The care here is really good, but the activities seemed too advanced for my loved one. The staff didn't communicate with us very well, I had to call or email multiple times just to get a response. The food is simple, but my loved one liked it. They do offer substitutions if residents don't like what's being served.

4/5.00 Published 2 years ago

"Good tour, but not the best fit and very expensive"

Our family visited and the tour was okay, but it didn’t seem like the best place for our loved one. The outdoor area only had sidewalks and very little seating. We’re not sure if it was just the time we visited, but it looked like the residents were just wandering around and not really doing much. It was also really pricey.

3/5.00 Published 3 years ago

"Mixed Feelings About Elmcroft Assisted Living"

We took a virtual tour of Elmcroft, which made it hard to really understand. But, I chatted with the staff, who were super friendly. I kind of knew this place because my grandpa stayed here.

4/5.00 Published 3 years ago

"Wonderful Community with Caring Staff and Improved Communication"

I recommend checking out this community, it’s great. The staff really care about the residents and go the extra mile. Communication wasn’t the best at first, but it’s improved a lot over the past few months.

4/5.00 Published 3 years ago

"Good place but needs more regular staff and better management"

I’d suggest this place, but some things need fixing. It’s taken a bit of time to get everything sorted out. They often use temporary caregivers, so it would be better to have more regular full-time staff. Eclipse seems to oversee the staff at Elmcroft closely.

4/5.00 Published 3 years ago

"Great Experience and Friendly Staff"

We were really happy with Elmcroft of Bedford. It was great that we could go inside and visit her. Everyone here was super nice and answered all our questions and concerns.

3/5.00 Published 6 years ago

"Good Spot for Seniors But Needs Extra Memory Care Attention"

The location was good, the place seemed comfy, and the assisted living area was pretty neat. We were looking for a place that keeps a constant eye on memory care. The staff were all super nice.

5/5.00 Published 7 years ago

"Excited to move forward after positive meeting and discussions."

I talked with the owner and had a nice, relaxed conversation. I also met the director and activity leaders. We talked about security, room choices, safety, activities, and food service. I’m excited to continue with the evaluation and pick a room to move in soon.

4/5.00 Published 7 years ago

"Promising Tour, But Not Perfect Fit"

We checked out this place for my aunt's needs. The tour was good, and everyone was nice. We had to consider many things to find the right place for her. It's a good community, but we found another that suits us better.

3/5.00 Published 7 years ago

"Couldn't Speed Things Up For Our Quick Decision"

I toured this place for my mom, but didn't have a lot of time to make my decision. They didn't seem to be able to help us as fast as I needed. We did find another place that worked for us though.

4/5.00 Published 7 years ago

"Felt More Like Assisted Living"

This place was nice, but bigger than we wanted and not the setup we were looking for. My husband wanted a separate cottage or home for independent living, not everything in one building. The outside area is nice, but it looks more like an assisted living home. The staff was friendly and helpful.

4/5.00 Published 7 years ago

"Assisted Living Review: Nice but Not Right for Us"

We didn't feel like it was the best place for us, but it looked really nice.

4/5.00 Published 7 years ago

"Staff Strive Amid Unhappy Residents: 4-Star Assisted Living Review"

My father-in-law and mother-in-law aren't enjoying their stay, mainly because they don't want to be there. They're not pleased with anything, which makes them reluctant to participate in activities, despite the staff's efforts and our encouragement. The food seems okay, but since they're unhappy, their feedback isn't positive. On a positive note, the housekeeping is well done, and the staff, overall, is friendly and understanding given the circumstances.

4/5.00 Published 7 years ago

"No immediate spots available; clean, friendly staff, unanswered food query."

Spotless, Friendly Staff, No Immediate Openings

4/5.00 Published 7 years ago

"Not Quite What We Needed"

The visit to Elmcroft was good, but not the right match. Dad doesn't need memory care yet. Everyone was nice, but not what we wanted now.

4/5.00 Published 7 years ago

"A Safe and Neat Community for Mom's Comfort"

Since my mom moved to this place, things have been pretty good. I think she's safe and the place is nice. Most of the staff is good, but sometimes they could be more organized. Apart from that, everything is kept clean and tidy. Mom likes the food, and she's happy with it. A Place for Mom helped us a lot, and I'd recommend this place to others.

2/5.00 Published 7 years ago

"Outdated Facility Lacking Friendly Atmosphere"

Didn't seem modern enough. It felt like an old building. I didn't get a welcoming vibe when I exited.

4/5.00 Published 7 years ago

"Nice place for pets, but too far away for us."

We visited this place and met nice folks. They let pets stay here, which is cool. It looked tidy and all. We kinda liked it, but it's farther than we hoped.

5/5.00 Published 7 years ago

"Great care, but needed something closer to home"

I visited this assisted living place for my dad. I liked the friendly staff and how clean everything was. The activities they had for him looked fun. They answered all our questions, and the meals seemed tasty. Overall, this place was great, but we needed something closer to home. I’d recommend it to other families for the care and comfort of their loved ones.

4.5/5.00 Published 8 years ago

"Great Care and Activities for My Father-in-Law"

I'm happy with the community. They provide great services for my father-in-law. The staff are kind to him and the other residents. Communication is excellent; they keep in touch with me regularly. My father-in-law seems to enjoy activities like listening to music, coloring, and reading.

5/5.00 Published 8 years ago

"Peaceful, Friendly Community with Great Activities and Caring Staff!"

I’m really happy with this community. It has fewer residents and a calm, peaceful atmosphere. They offer lots of activities, and my mom enjoys spending time with the other residents. The staff have made her feel very welcomed and at home.

4/5.00 Published 8 years ago

"Decent Facility with Friendly Staff, Could Improve Family Assistance"

Our time at Elmcroft of Bedford has been pretty good. The place looks clean and nice, and the staff are friendly and seem like they know what they're doing. My only thing is they could do a little more to help families get their loved ones settled in.

4/5.00 Published 8 years ago

"Great help from male aides at assisted living facility for dad."

My dad enjoys it a lot. It’s been super helpful for him. The guys who help out have been really nice. One of them is especially amazing! I’d rate them at least a four out of five.

5/5.00 Published 8 years ago

"Nice, clean facility with reasonable pricing and helpful staff"

This facility is really nice, clean, and updated. The price is very reasonable for private pay with all-inclusive pricing. They offer several room sizes. Aaron was very helpful and gave lots of information.

3/5.00 Published 8 years ago

"Friendly Staff, but sub-par bathrooms at Elmcroft"

Elmcroft is sort of expensive at $95 a day, rounding off to about $2890 a month. But, that price includes bathing, changing diapers, and giving necessary medicine. That's a pretty good deal when you compare it to other places we visited. However, the carpets in the hallways weren't as clean as the other place we saw today. The bathrooms at Elmcroft aren't the best for sharing because there's nowhere to put your towels and barely any room for your personal stuff, except for a tiny medicine cabinet. Plus, the rooms you'd share are small and might be better for folks just staying to get some physical therapy. I tried to find some reviews for Elmcroft, but they wanted my name and number which I already gave to A Place for Mom. All the staff were super friendly. And, the entrance, game room, and dining area were pretty clean and tidy.

4/5.00 Published 8 years ago

"Things Are Good Here"

Things are going well at Elmcroft. So far, we don't have any complaints about the staff or the place.

1.5/5.00 Published 8 years ago

"Headline: Lack of genuine affection for residents evident"

This place doesn't really show much compassion for its inhabitants.

5/5.00 Published 9 years ago

"Great Care!"

Everything there is awesome. The folks take excellent care of Granny.

5/5.00 Published 9 years ago

"They're doing well with a minor issue resolved"

They're doing well. My father hasn't complained. There was a small problem at first, but it got fixed.

5/5.00 Published 9 years ago

"Great care and family-like atmosphere at Elmcroft of Bedford"

Elmcroft of Bedford is doing a great job. The staff are very caring and treat everyone like family. I can't think of anything they could improve. Dad is really happy and thinks it’s a nice place. The food is great, and overall, it’s been a good experience.

5/5.00 Published 9 years ago

"I liked the people right away"

From the moment I got to Elmcroft of Bedford, I liked the people there. I didn’t want to be there at first, but everything turned out really well. Overall, it was a good experience. I was kind to everyone, and they were kind to me too.

4/5.00 Published 9 years ago

"Facility Needs Updates and More Activities, but Caring Staff"

Elmcroft of Bedford needs some fixing up. It's getting old. More fun things to do would be nice too. Maybe they don't have enough workers because it's small. But, it would be great if they could hire more. The people who work there are really nice and they pay attention to you.

5/5.00 Published 9 years ago

"Personal Connections Make This Facility Stand Out"

I think what they do best is making personal connections with people. This was the main reason we chose them over another place. You can really tell it matters to them.

5/5.00 Published 9 years ago

"Thrilled with Elmcroft—Great care and perfect location!"

I am really happy with Elmcroft. She's done so well there that she's coming home. They are always on top of things, taking her everywhere and doing everything except carrying her around. The cost was very fair. She thinks it's the best place and likes the friendly staff. I also liked the location because it's close to everything we need. It met all her needs perfectly.

3/5.00 Published 9 years ago

"Unsettled Management and Mediocre Food at Assisted Living"

At first, everything was just perfect. But, our move wasn't only because we required more assistance, it was also due to how they were managing the place. There were too many management changes and honestly, it was not that good. However, we decided to stay because of the kind caregivers. The food for some time was not up to the mark. The place wasn't clean enough. I am aware that they have brought in a new management team, but their ways of calling people in and telling them that some residents needed more help, then firing them was not right. I don't think they handled things well at all.

4/5.00 Published 9 years ago

"Helpful staff, positive experience at Elmcroft of Bedford."

My family member is still getting used to it, but it looks like the workers are really trying to help. I think that's really important. My time at Elmcroft of Bedford has been good. I haven't had any problems with them.

1.5/5.00 Published 9 years ago

"Disappointing Staffing, Endless Requests for Assistance"

The staffing here is disappointing, and you often need to plead for assistance on anything. The quality of the food is only average. It often feels like every request is met with a no, or some excuse as to why they can't help. If you're considering this place, make sure you've got a lot of patience and plenty of time to get the necessary help for your loved one.

4/5.00 Published 9 years ago

"Warm and Welcoming Assisted Living with Great Care!"

Elmcroft of Bedford has been a good experience! The folks here are super nice and take good care of everyone. The place is neat and tidy, and they offer lots of things for the residents!

5/5.00 Published 9 years ago

"Extremely friendly and welcoming"

My time with Elmcroft of Bedford was short because, sadly, we couldn’t move my dad in before he passed away. However, during that time, the staff was VERY friendly, and I got a great impression of the place. Even though my experience was brief, I would highly recommend them based on what I saw and heard.

3/5.00 Published 10 years ago

"Needs Improvement on Bathing Help and Activity Encouragement"

The center itself is neat and tidy, with mostly nice staff. But, there are some problems that need to be resolved. The main issue is that they're not giving the promised amount of help with bathing our family member. It's been tough getting them to regularly give this help. I'd also like for the workers to motivate and assist the people living there to join in the many activities available.

0.5/5.00 Published 10 years ago

"Terrible Elmcroft Experience: Lack of Care During Tragedy"

The time I spent dealing with Elmcroft of Bedford was terrible. My husband got sick from a virus, which was spreading throughout their building. He was very sick, throwing up a lot, and shockingly, he took his last breath as a result of choking on it. Afterwards, I was left totally alone. Not a single person from Elmcroft reached out to me nor did they show any kind of compassion. It was a really awful experience.

5/5.00 Published 10 years ago

"Facility offers various care levels, great food, and room options"

The facility offers different levels of care, from basic help to memory care. They have many food options and different room choices. The prices seemed reasonable for each care level. They have skilled nurses on-site, four doctors who visit regularly, and hospice care available all the time.

5/5.00 Published 10 years ago

"Warm and Welcoming Community with Room for Food Improvement"

Elmcroft is a really cozy and comfortable place. It’s very calming and feels like home. I would suggest Elmcroft to anyone searching for a good spot for a loved one. However, the food could be improved. There aren’t enough vegetables, and they should include more fresh ones. They serve too much pasta. Brady is really nice.

5/5.00 Published 10 years ago

"Seems like a good place."

We’ve had a great experience at Elmcroft of Bedford. They’re doing a good job caring for my loved one. It’s a clean place with friendly staff and good care.

4/5.00 Published 10 years ago

"Room for Improvement: A Satisfactory Experience at Assisted Living"

We're happy overall, but things could be better. We expected a small room, but it wasn't available when we arrived, and they charged more for another. The staff is really friendly, and they offer a good variety of activities. I wish they gave us more information about rates and availability after the assessment. They said the price might go up after a month.

3/5.00 Published 10 years ago

"Average Meals at Mom's Assisted Living, Slow Service"

The food at the facility is just okay, and most days the service in the dining room is quite slow.

5/5.00 Published 10 years ago

"Amazing care and secure facility!"

Elmcroft does an amazing job! I'd give them five stars everywhere! The staff are incredible and always went out of their way to help. I visited often and saw how the staff went above and beyond to make everyone happy. I can't praise them enough! The facility is clean and looks nice, and the care seems like a good value. However, the food could use some improvement—it’s not terrible but could be better. What I really liked was how secure the facility is. Since my loved one had wandering issues, the single entrance/exit with an alarm made me feel much safer. If I ever need this kind of care, Elmcroft would be my top choice. I often wish I received the same level of service!

4/5.00 Published 10 years ago

"Big Improvements!"

We like Elmcroft of Bedford much more now. New manager and nursing director make communication better. The place always looks nice and clean!

2/5.00 Published 10 years ago

"Distance Dissuades Visit to Assisted Living Facility"

It's just too distant. I didn't go check it out. If I can't find a closer location, I might rethink my decision.

5/5.00 Published 10 years ago

"Nice facility, wonderful staff."

The facility is nice, and the staff is wonderful. I appreciate the easy transition for loved ones needing additional care—they can stay in the same place. Plus, the 24/7 locked doors provide great security.

4/5.00 Published 10 years ago

"Excellent care, helpful staff; transition support appreciated."

Our loved one stayed here briefly until he needed more care. They took good care of him while he was here. They were also very helpful in meeting his needs before he needed more help. They even helped us find another place for him when they couldn't provide what he needed.

0.5/5.00 Published 10 years ago

"False promises and poor conditions at assisted living facility"

This place deceived my mom - I was there to bear witness. He was promised a double room solo, until a single room opened up. As soon as he moved in, they thrust a roommate on him. They told us no notice was needed if he decided to leave - this sounded suspicious, so I asked them thrice. Now, they're saying that the contract she signed does require a notice. The conditions here are squalid and the chow isn't fit for consumption. They're hardly feeding the residents. My dad had an accident and even after reaching an hour later, my mom found him still on the floor, waiting for assistance. This place's sole focus seems to be money-making and not the well-being of its residents.

3.5/5.00 Published 10 years ago

"Friendly Staff and Pleasant Atmosphere, but Food Needs Improvement"

This place has a really nice atmosphere, the decorations are good, and all the staff are friendly and helpful. The price is also very affordable compared to other memory care options we looked at. However, from what I've seen and heard, the food could be better.

3/5.00 Published 10 years ago

"Concerns Over Price, Size, and Cleanliness in Senior Facility"

The room we checked out seemed too tiny for the cost. It's obvious that the place has been around for awhile. Unfortunately, the cleanliness was not up to par. There's only a tiny library and play area.

1/5.00 Published 10 years ago

"Excessive Staff Overhaul Spoils Enhanced Living Facility"

The cost was double, the service and food were terrible. Hearthstone, the original institution, had been replaced thrice in a year. When the new company bought it, they made several renovations which were appreciative. However, they did a horrible job with the staff. The nurse, who had been working there for a decade, was dismissed as soon as the new owners took charge. Directors to maintenance workers, everyone was replaced multiple times. The receptionist was the only one who managed to keep her job. No staff member was familiar with the residents. My mom was fond of the maintenance guy; sadly, he had to leave abruptly. The people there were all on the verge of the end. Despite being 95, my mom was the most alert person there.

4/5.00 Published 10 years ago

"Too much of a nursing home vibe for Auntie... Sorry!"

My aunt didn't like it here. It felt too much like a nursing home. Sorry!

4/5.00 Published 10 years ago

"Happy with Our Assisted Living Choice"

They did really good. I don't wanna go into too much detail but we're really happy with them. My mom is doing really good there.

5/5.00 Published 11 years ago

"Genuinely caring and accommodating staff!"

My dad is very messy, and they don't clean as often as I think they should, but it might not be their fault. When he lived with me, his room needed cleaning every day. The staff is wonderful. Once, I was walking down the hallway, and they didn't know I was there. A group of them were getting ready for a trip when a lady in a wheelchair reached out and touched a passing nurse. The nurse turned around, started talking to her, then hugged and even danced with her a little. She wasn't doing it for anyone's attention; they really care. My dad is a smoker, and when they caught him smoking inside, they took control of his cigarettes and keep them on the med cart, giving them to him when needed. They're very accommodating."

4/5.00 Published 11 years ago

"A Calm Mix: Assisted Living with Memory Care Harmony"

They were really nice at that place, just a bit farther away. It offers assisted living and memory care, which I didn't think was good at first. I thought it might be bad. When everyone in the place is in memory care, it gets really chaotic. But if there's a better mix of people, it's better for those in memory care, though maybe not as much for those in assisted living.

3/5.00 Published 11 years ago

""Elmcroft: Too Few Caregivers but Nice Courtyard""

The main problem with Elmcroft is the number of caregivers compared to the number of residents. They rely on novice in-house hospice care to look after the residents. However, there just aren't enough workers to check on everyone. They promise to take good care of residents and check on them regularly, but once you're there, you notice they don't do this as much as promised. We've visited many times and no one comes to check. We don't see the staff around much either. A good thing about Elmcroft is their lovely courtyard where residents can chill out, which is truly a plus point.

3/5.00 Published 11 years ago

"Kind Staff, Not-So-Great Food, Upgraded Security in Enclosed Courtyard"

The workers were really kind and helpful, but the feel of the place was a bit gloomy when you entered. The food wasn't so great. They do provide a higher level of care compared to other places, which might explain the atmosphere. Each room and bathroom has a pull cord, but they're supposed to be upgrading to pendants. They have a small, fenced-in outdoor area where residents can hang out.

5/5.00 Published 11 years ago

"Helpful Staff and Good Community"

The staff and community at Elmcroft have been very helpful. They met all our needs when we were looking for a place. There have been a few small miscommunication issues, but they are being fixed. Overall, it's a good community.

5/5.00 Published 11 years ago

"Fantastic New Home for Mom at Elmcroft of Bedford"

My mom used to live in an assisted living place in Ohio, which she liked, but it was far from her family. I was worried about finding a similar place for her in Texas. She moved to Elmcroft of Bedford two weeks ago, and it’s been fantastic so far. Any small issues with her room were fixed quickly. The staff, especially Stacy and Brittany, have been really helpful with any questions. There are lots of daily activities for the residents, and everyone is friendly and seems happy to help my mom adjust and feel at home.

4/5.00 Published 11 years ago

"Elmcroft Excels!"

Elmcroft has been great! I picked them because they offer more services, including hospice care. The staff is friendly. The only suggestion is to add more activities to keep everyone busy.

3/5.00 Published 11 years ago

"Decent facility with knowledgeable, kind staff"

It seems decent - they're pretty knowledgeable and kind.

5/5.00 Published 11 years ago

"Great place to live; friendly, with fun activities like bingo."

They make the elderly feel at home with a very friendly atmosphere. My mother really enjoys the outings and bingo.

5/5.00 Published 11 years ago

"Best Assisted Living Facility I've Seen So Far"

This place is the best one I've seen.

4/5.00 Published 11 years ago

"Cozy Kitchenettes Shine in Assisted Living Facility"

This place is pretty nice. The kitchenetts are small but good. Staff are friendly. Activities are fun. Overall, a solid place.

4/5.00 Published 11 years ago

"Tried out this place, liked it, but trying in-home service now."

We tried out this place and we liked it, but for now, we're testing out an in-home service instead.

4/5.00 Published 11 years ago

"Well-kept Assisted Living"

Nice layout and everything looks well taken care of. Definitely worth thinking about.

Elmcroft of Bedford

Address
3800 Central Drive
Bedford, TX - 76021

Website

Email

Telephone
(817) 283-6604

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