Elmcroft of Graham
anonymous
"She Deposited Check Early, Gave Small Refund After Cancellation"
I'm rating she with a "zero". I told them specifically to hold my check until I said they could deposit it, but they didn't listen and deposited it right away. I made up my mind that it wasn't the right place for my mother, and I asked for my money back. Out of all the money I paid for one month, I got back only a small amount. My mother never even moved in. This landed them on my list of places to avoid. I felt that I was treated poorly by them. After getting tricked into paying the money, they dropped us. They took our money and we got nothing.
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anonymous
"Memory Care Needs Improvement at Elison of Graham"
Elison of Graham is a nice place, but it's better for folks needing assisted living than memory care. The memory care area is secure and feels cozy, not like a hospital. But even when there weren't many staff, they seemed like they needed more training. Hospice ended up giving most of the care. The memory care part needs to get better at providing care.
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Anonymous
"Positive tour, wrong location for us in the end."
Took a tour for my loved one. Staff did great.
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Pam Gowens
"Excellent care and facilities for your loved ones at Brookdale"
We are really happy with Brookdale's facilities and the staff's care. They go out of their way to help my in-laws.
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Anonymous
"I can't praise this community enough!"
The food at this place was great. I shared a few meals with my loved one during her stay. She enjoyed painting, bingo, and exercise classes. The staff were truly amazing—I can't find anything negative to say about them. Three of them even attended my mom's funeral. The community is well-maintained, and I highly recommend it.
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Anonymous
"Safe, Social, and Satisfying"
My mom lives at Brookdale Graham, and it’s been fantastic for her and for us! We’re so relieved knowing she’s safe, and she’s got a busy social life now. We’re really happy with everything! She’s been there for over 3 years, and her only wish is that she had moved in sooner.
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