Esplanade Gardens
Jenny B
"Home-like environment with caring staff and excellent food"
EG really tries hard to make the place feel like home for their residents. Everyone there is really nice and helpful, and they all know my dad's name and talk to him kindly. They even have a chef who makes really good food. I've eaten there with my dad many times. The place doesn't smell bad, which is great. They always keep us informed about what my dad needs. My dad always looks neat when we visit. He's always dressed nicely with his shirt tucked in and a belt, shoes on, and his hair combed. He looks presentable no matter when we stop by, and we come by often, at least three times a week, if not more. He's lost some weight, but I think it's because they control his portions now during meals.
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Anonymous
"Mixed Experience with Assisted Living Staff"
Most of the staff are nice, but a few seem unfriendly. They talk confidently, but some staff don’t understand the instructions or aren’t aware of them.
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Anonymous
"Good care, extra staff improved memory unit, recommended."
This place is good. It's clean and they take good care of people. The food is alright, with good quality and variety. Housekeeping and laundry are done weekly, and they do a good job. Communication with the family is good; they keep me updated on what Mom needs. The staff is pretty good overall, with not many complaints. The first month was tough, but it got better after they added another staff member in the memory care unit. Before that, since Mom was more capable than some other residents, she seemed to get less attention. But adding another staff member really helped. Most places we checked had about an 8/1 ratio for residents to staff, but the extra person here made a big difference. I would recommend this place to family and friends.
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Bryan R
"Great staff and care make this facility a top choice"
This place is great with a friendly, skilled team! They care for my dad very well. The staff is trained and always treats everyone with kindness and patience. There's always senior staff around if needed, and they’re just as kind. I visited many places before picking this one for my dad, and I'm sure I made the right choice!
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anonymous
"Good Care Despite One Incident"
My family member stayed here for a short time a while back. Some things were stolen, but it might have been just one person. I don’t want to give a bad rating because the overall care seemed pretty good.
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anonymous
"Friendly Staff, Safety Concerns"
We picked this place because of the friendly marketing director, [name removed]. She made us feel welcome during our tour and even had a family welcome board. The chef and baker are great, and they offer fun activities. But they need to improve safety and COVID protocols.
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Keith
"Good location, needs better memory care treatment plan."
We like that this community is close to our family, but we think they could improve their therapeutic treatment plan for residents with memory care needs.
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Gilbert M
"Highly Recommended Assisted Living Facility"
On [date removed], I felt warmly welcomed as I entered the front door and lobby of this assisted living facility. The staff is professional, the food is great, and the patio is enjoyable. I highly recommend it! 🌟
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