Evergreen Cottages Magnolia
anonymous
"Good Facility Layout, But Needs Better Staffing"
The facility is set up well with nice resident rooms, a lobby, a conference room, and a kitchen that opens to the dining and living room. However, they don't have enough staff, and the staff changes a lot. They need better management and quality checks for all three shifts to improve things. My mother is happy, so I deal with their problems every day.
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Anonymous
"Great Care and Clean Facility!"
We chose this place because the staff paid attention to our needs right away. The building looks really nice. We compared what they offer with what we need, and it’s a good deal for the great care. The staff takes care of my sister’s needs quickly. The facility is super clean. We had a couple of small issues with medication, but they’re fixing them. Overall, the business and medical side are great. There were only two times I wasn’t happy. Since it’s a memory care unit, I need help getting in and out. Once, I had to find an employee to let me out. But in general, I’m happy and would recommend this place.
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Anonymous
"Attentive and Responsive Staff"
We chose this community because the staff paid attention to our needs right from the start. The facility looks really nice. After comparing what they offer with our needs, we found it to be a good value because of the excellent care. The staff is quick to respond to my sister's needs. When issues come up, they communicate with us and fix them promptly. The facility is impressively clean. We had a couple of minor medication issues, but the staff took responsibility and is addressing them. Overall, the business and clinical side of the facility has been great. There were only two times when I wasn't pleased. Since it's a memory care unit, I need to be let in and out, and sometimes I had to find an employee to do that. But in general, I'm very happy with this facility and would recommend it.
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Anonymous
"Great care and activities make Mom's life joyful here."
The staff here are kind and pay close attention to my mom's needs. Since it's a smaller community, they have more time to spend with everyone. The place is always clean and tidy. The food is excellent, with three meals a day. There's a lovely outdoor area with a waterfall, bird feeders, and flowers. She loves the activities like music and arts and crafts. I would definitely recommend this community.
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