Assisted Living Facilities

Franklin Park Alamo Heights

4.1/5.00 - based on 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Friendly staff, clean, good activities, and meals"

Friendly and caring staff. Mom’s apartment doesn’t look like a hospital room. The staff is attentive with lots of activity options. They seem to love their jobs. It’s super clean, with good meals and great communication.

4/5.00 Published 3 years ago

"Comfortable Memory Care with Good Food and Fair Pricing"

We picked Franklin Park because its memory care area feels more like assisted living. The place has nice furniture and doesn’t look like a hospital. However, they don’t have as many activities as we expected. My mom had to go to the hospital for stomach issues, which we had told the staff about. The food smells delicious they cook it in the assisted living part and then bring it over to memory care. The cost is good for us, too. I’d suggest others make sure to get the med tech's phone number so you can call anytime, day or night. I’d recommend it to others who are looking.

4/5.00 Published 3 years ago

"Nice place with busy residents and a bit confusing layout"

This was a really nice place. The people living there seemed busy and were out of their rooms watching a movie, which was great. The hallways were a bit confusing, but the spaces were nice and the place was lovely.

1/5.00 Published 3 years ago

"Disappointing Experience: Poor Food, Missing Items, Lack of Leadership"

We had a really bad time at this place. The food on the memory care side was so bad, we couldn't even eat it. We had to get help from another company because the people who worked there didn't help much. Some of our family member's clothes disappeared, and when we told the bosses, they didn't want to help us. It seemed like nobody was in charge.

4/5.00 Published 3 years ago

"Mixed Experience at Assisted Living Facility"

The staff members are always friendly and sweet to me. The lady in charge of activities does a pretty good job with what she has. The food varies; some meals are repetitive, but others are really good. The location of our loved one's refrigerator next to the door is inconvenient and hazardous.

3/5.00 Published 4 years ago

"Mixed Experience at Assisted Living Facility"

The staff in memory care varies a lot and isn't well trained. The excellent ones have figured it out on their own. It's a very nice place with friendly people. But if you want to point out problems (which are everywhere) to help your family member, you might be accused of being too critical. The people in charge take things personally, making communication difficult. Kudos to the morning team!

4/5.00 Published 5 years ago

"A fantastic community with caring staff and fun activities."

This place is awesome! The staff is kind, programs are cool, and activities are fun and educational. We all benefit from participating. Plus, the residents are wonderful! It's great not having to worry about yard work, cooking, and cleaning!

4/5.00 Published 5 years ago

"Beautiful but maze-like with unappealing views"

The facility is beautiful and luxurious, but it felt like a maze. The views from the balconies were not appealing.

3/5.00 Published 6 years ago

"Beautiful Independent Living, Less Impressive Assisted Care Areas"

The independent living area of this place is stunning. However, when you walk to the back, where the assisted living and memory care sections are, it's different. The furniture, decorations, and even the landscaping don't seem as nice or important.

4/5.00 Published 7 years ago

"Just Started Memory Care"

The community was pleasant, and they recently began accepting memory care residents this year. During the tour, the staff was friendly and helpful. However, I wasn't impressed with the floor plan. Overall, the community was clean and well-maintained.

Franklin Park Alamo Heights

Amenities:


  • One Bedroom, Two Bedroom and Studio Designs with Foyer Entry

  • Separate Living Room

  • Spacious Bathrooms

  • Wheelchair Accessible Shower

  • 60” Shower Wands in Shower

  • Second Bedroom w/Bathroom

  • Generous Kitchen Area

  • Low Profile Vinyl and Carpet

Address
230 W Sunset Rd
San Antonio, TX - 78209

Website
https://www.franklinpark.org/alamo-heights/

Email

Telephone
(210) 829-5955

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