Franklin Park Alamo Heights
Anonymous
"Beautiful Independent Living, Less Impressive Assisted Care Areas"
The independent living area of this place is stunning. However, when you walk to the back, where the assisted living and memory care sections are, it's different. The furniture, decorations, and even the landscaping don't seem as nice or important.
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Anonymous
"Just Started Memory Care"
The community was pleasant, and they recently began accepting memory care residents this year. During the tour, the staff was friendly and helpful. However, I wasn't impressed with the floor plan. Overall, the community was clean and well-maintained.
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Cindy
E. Schrader
Tracy H
Anonymous
Andrea
"Disappointing Experience: Poor Food, Missing Items, Lack of Leadership"
We had a really bad time at this place. The food on the memory care side was so bad, we couldn't even eat it. We had to get help from another company because the people who worked there didn't help much. Some of our family member's clothes disappeared, and when we told the bosses, they didn't want to help us. It seemed like nobody was in charge.
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Anonymous
Anonymous
"Mixed Experience at Assisted Living Facility"
The staff in memory care varies a lot and isn't well trained. The excellent ones have figured it out on their own. It's a very nice place with friendly people. But if you want to point out problems (which are everywhere) to help your family member, you might be accused of being too critical. The people in charge take things personally, making communication difficult. Kudos to the morning team!
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Sandi and Walt Prescher
Jocelyn Miller
Mikey Ruddock
Anonymous
Shirley B
Suzanne Bomar
Anonymous
Franklin Park Alamo Heights
Amenities:
- One Bedroom, Two Bedroom and Studio Designs with Foyer Entry
- Separate Living Room
- Spacious Bathrooms
- Wheelchair Accessible Shower
- 60” Shower Wands in Shower
- Second Bedroom w/Bathroom
- Generous Kitchen Area
- Low Profile Vinyl and Carpet
Address
230 W Sunset Rd
San Antonio, TX - 78209
Website
https://www.franklinpark.org/alamo-heights/
Telephone
(210) 829-5955