Assisted Living Facilities

Franklin Park Sonterra

4.3/5.00 - based on 43 reviews
5 stars
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1 stars
4/5.00 Published 6 years ago

"Good Tour"

Great tour. Kind staff, clean community. Not right for my mom.

5/5.00 Published 6 years ago

"My Mom is Happy Here"

4/5.00 Published 7 years ago

"Friendly Staff and Well-Kept Facilities"

I didn't have any problems with the tour of this place. The people working there were super nice and didn't make us wait for our meeting. They told us a bunch of helpful stuff. The place looked good and had lots of cool things for everyone living there. We liked checking it out, but it just wasn't the best fit for my mom.

5/5.00 Published 7 years ago

"Mom's Beautiful New Home"

5/5.00 Published 7 years ago

"5 stars all the way!!"

0.5/5.00 Published 7 years ago

"Constant Bed Bug Infestation Tarnishing Living Conditions"

This place is infested with bed bugs all the time and it's just getting worse. The management doesn't seem to be taking any steps to resolve the issue. Please, I urge you not to subject your loved ones to such terrible conditions. Wish I could give it less than one star.

4/5.00 Published 8 years ago

"One of Our Top Two"

Costlier than our other favorite, but quite similar. We picked based on community layout—the apartments were far from the dining room and activities. Also, it's a bigger community than our chosen one.

4.5/5.00 Published 8 years ago

"Nice looking place"

3/5.00 Published 8 years ago

"Good, but Not as Great as Emerald Oaks"

It's pretty good, but it doesn't really stand up to the one at Emerald Oaks.

4/5.00 Published 9 years ago

"brackets"

Rewrite this 4 star review of an assisted living facilities retaining the tone and using 8th grade level american English: 'Our loved one was not here long before he passed. They did a fine job while we were there though. We didn't have any major complaints. It was clean, the staff was friendly and attentive. They really did a good job. ' then create a headline (in 10 words or less and placed in double ) that summarizes the review and resembles 'They really did a good job.' .

0.5/5.00 Published 9 years ago

"Frustrated! Total Waste of Money!"

We are incredibly upset and believe it's a total rip-off!

5/5.00 Published 9 years ago

"Review of Franklin Park Sonterra Assisted Living in San Antonio, TX"

4.5/5.00 Published 9 years ago

"Best Senior Living Community I've Ever Seen!"

2/5.00 Published 10 years ago

"Poor First Impression and Unfriendly Atmosphere"

I didn't much care for this place. The person I set up my tour with wasn't there when I got there, and that just didn't make a good first impression. Overall, the place didn't seem that friendly, and I didn't think it would have been right for my family member.

2/5.00 Published 10 years ago

"Visited but Found it Expensive and Inconveniently Located"

I visited this place and it appears lovely on the outside. However, looking at their brochure, it was clear it's quite costly. Personally, the location was inconvenient due to heavy traffic and ongoing roadworks in Stone Oak.

5/5.00 Published 10 years ago

"What we are looking for but..."

5/5.00 Published 10 years ago

"I would love to live here someday!"

5/5.00 Published 10 years ago

"A Great Place for Dad"

3/5.00 Published 11 years ago

"Unimpressed with the Smell at Assisted Living Facility"

I wasn't a fan of how the place smelled.

3/5.00 Published 11 years ago

"Beautiful, Yet Exceeded Our Needs"

Stunning place, but it was more than what we required.

5/5.00 Published 11 years ago

"Very nice, upscale, friendly people, ..."

3/5.00 Published 11 years ago

"Parents Thought It Was Excessively Lavish"

My parents found it a bit too flashy and extravagant.

3/5.00 Published 11 years ago

"Minimal Activity and Website Access Issue at Facility"

I didn't see a lot of folks or activities happening. Strange situation with the reception...No access to their website.

5/5.00 Published 7 months ago

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Franklin Park Sonterra

Amenities:


  • Studio, One and Two Bedroom Apartments   

  • Kitchenette with Microwave and Mini Refrigerator   

  • Private Bathrooms with Roll-in Shower   

  • Basic Cable TV and Water Included   

  • Individually Controlled Heating and Air Conditioning Systems   

  • Weekly Housekeeping   

  • Licensed Nurse on Staff   

  • Overnight Check-ins and Monitoring   

  • Emergency Resonse System with Wireless Pendant   

  • Individual Care Plan Developed by Licensed Nurse

on Staff   
Overnight Check-ins and Monitoring   
Emergency Resonse System with Wireless Pendant   
Individual Care Plan Developed by Licensed Nurse

Address
18323 Sonterra Place
San Antonio, TX - 78258

Website
https://www.franklinpark.org/sonterra/

Email

Telephone
(210) 404-1444

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