Hidden Oaks Assisted Living
Monte Stewart
"Check The Privacy Policy Before Entrusting Your Loved Ones"
Don't move your family member into this facility. We did and we were swindled out of $3000. After making us pay $6000 for the initial and final month, they claimed if she passed away, we'd get a refund for the time she didn't use. Sadly, she passed away one week after moving in. We never got our money back. They're nothing but thieves. I wouldn't tell anyone to consider them. I wish there was a way to give them negative stars. The lowest rating possible hardly seems enough.
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Jason McCrory
"Shocking Neglect at Assisted Living Facility Regretfully Experienced"
I visited this assisted living facility before my dad moved in. Everyone appeared friendly and the meals sounded delicious so we decided to enroll my dad. A few weeks into his stay, the quality of service sharply declined. My father wasn't receiving his medication regularly, which resulted in multiple hospital visits. The meals they gave him didn't match what was listed on their monthly meal plan. There were days he didn't even receive breakfast. The staff neglected to clean his room. I visited him about three or four times a week and often found that he had to empty his own urinal into his trash bin due to their neglect. In hindsight, I deeply regret having my father admitted here. I would never suggest this place to anyone.
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Jason McCrory
"Stay Away: This Facility is a Nightmare"
I visited this assisted living facility before moving my dad in. The people working there seemed friendly, and their meal plan looked good, so I decided to let my dad live there. But soon after, just within a few weeks, the quality of care spiraled down. They failed to give my dad his medication regularly which led to my dad having to visit the hospital thrice. The food they served was not the same as what they promised in their monthly menu. At times, they even forgot to serve him breakfast. His room was always dirty. I often visited my dad, about 3 to 4 times a week, and I frequently found that my dad had to empty his urinal into his trash can because they didn't do it for him. I deeply regret sending my dad to this facility. I strongly advise against anyone considering this place.
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Anonymous
"Mom's Happy Home: Clean, Caring Staff, Improved Eating"
Hidden Oaks is just right for Mom. The people are nice, especially the staff. Mom couldn't eat well, but they helped her and now she eats fine. The place is tidy and neat. We're glad we chose it.
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Anonymous
"Excellent care, clean, good meals, highly recommended!"
My grandmother is very happy here. She likes the caring staff who take care of all her needs. While there aren't many activities, she is pleased with the meals. Everything is always very clean and well-maintained. The value is excellent, and we highly recommend this place for families looking for great care.
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Anonymous
"Perfect fit for Dad!"
The Hidden Oaks Assisted Living community is amazing. The staff are kind and friendly, and we're thrilled with the care they provide for my dad. They do an excellent job ensuring his comfort, and Dad enjoys the variety of food.
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