Assisted Living Facilities

Legacy at Bear Creek

4.6/5.00 - based on 70 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 8 months ago

"Disappointing Memory Care Facility Experience; Found Better Care Elsewhere"

The place wasn't like they said. My loved one had Alzheimer's and they said there'd be things to do, but when I visited, people were just sitting in front of the TV, looking out of it. At night, there were only two people working and they told me I needed to hire someone to watch over my loved one, which would have cost a lot extra on top of what we were already paying. I found another place that was much better and cheaper too. They actually knew how to take care of people with Alzheimer's without charging extra, and they had lots of stuff to do every day. I was so happy to find it!

4.5/5.00 Published 10 months ago

"Cozy, caring staff, all-inclusive costs; small memory care rooms."

This place feels cozier than the bigger facilities we visited. The staff are really caring and patient. The cost for memory care is all-inclusive, which is nice compared to paying extra for care on top of rent. I didn’t give a full 5 stars because the rooms in the memory care unit are pretty small.

4/5.00 Published 1 year ago

"Good care home, mixed staff quality, overall satisfied."

Right now, my mother is recovering from an accident and is in rehab. I'm comfortable with her returning to the care home. She has mixed feelings about the staff—some are really good, while others need more training. Overall, they are taking good care of her and meeting her needs. This is a pretty good care home, and I would recommend it.

1/5.00 Published 1 year ago

"Precious Heirloom Lost: Disappointing Assisted Living Experience"

My mom’s diamond ring vanished from her finger. She’s in memory care, can’t talk or walk anymore. Her rings were too tight. When the wedding ring also seemed lost, my dad had to remove it. The facility’s response? Things happen. Our family is heartbroken over this heirloom.

4.5/5.00 Published 2 years ago

"Clean, Friendly, and Lots of Activities"

We picked Truewood by Merrill because it was clean and the staff were really nice. The place looks great and the location works well for me. The rooms are a good size. My mom loved the food at first, but now she complains about it a lot. They offer a lot of activities, and I wish my mom would join in more and make some friends. I would recommend this place to others.

3/5.00 Published 4 years ago

"Mixed Feelings About Assisted Living Community"

I believe it's a nice community, but the staff could use more training. If your family member requires advanced care, this might not be the right place. I'd recommend it to other families based on their loved one's needs. We picked this community because of a nurse's recommendation.

0.5/5.00 Published 5 years ago

""Declining Care at LBC Leads to Frustration and Desire to Move""

My grandma spent over five years at LBC and now she wants to leave. The care, meals, service, and actives have gotten really bad. They've messed up her medication a lot of times. Sometimes, the CNAs take medicine from one patient's cart to give to another when the head nurse forgets to order more. There aren't enough staff members so patients often don't get their medication on time. Morning medicine is given at lunch and everyone has to wait half an hour after getting their medicine to eat. Good thing the activity director is leaving; she wasn't nice to the patients. The first three years my grandma was there, LBC was a great place. She hoped to spend many more years there, but now she and our family are super frustrated and there's nothing we can do. To make things worse, the rent just went up a lot and it's almost impossible to get in touch with the management.

5/5.00 Published 6 years ago

"THE Place for Your Loved One if You Can Afford"

Wow, my tour was amazing! I met the friendly resident leader who made me feel at ease. The community manager was knowledgeable about care. Top doctors visit weekly, but it's pricey. Still, a great place for Mom!

5/5.00 Published 6 years ago

"Wonderful small facility with happy residents and staff"

The place is really great. It's small but very nice. The staff was wonderful, and I got to meet some residents and their daughters—they all love it. It’s definitely worth considering.

5/5.00 Published 6 years ago

"Beautiful place with friendly staff!"

The facility is beautiful. The meeting room is great. The staff is very friendly and polite.

5/5.00 Published 7 years ago

"Great Care and Activities for Mom – Highly Recommended"

My mom is in memory care here, and the staff is great and caring. The housekeeping team keeps everything clean. They offer lots of daily activities, which was one of the reasons we picked this place. She enjoys three good meals every day. There’s a lovely garden area. They even have a bus that takes them shopping and on day trips. I would definitely recommend this community.

5/5.00 Published 7 years ago

"Smooth Transition with Happy, Engaged Community"

Legacy has been a true blessing for our family. When we visited, we saw right away that the staff and residents were happy, laughing, and involved in activities. The staff at Legacy made the move from independent living to assisted living a really positive experience. My mom is doing better than ever. Thank you, Legacy at Bear Creek.

4.5/5.00 Published 7 years ago

"Great atmosphere and amazing staff make it fun for families"

Legacy at Bear Creek has a great vibe and super nice staff. The front desk team is amazing! I always enjoy the family events there. It’s so much fun to go with my mom!

5/5.00 Published 7 years ago

"Happy"

The staff is super nice, taking great care of my Mom. She's thrilled here!

5/5.00 Published 7 years ago

"New Resident Feels Welcomed and Cared For at Legacy"

Our loved one has just started here, but the staff and residents have made her feel at home. The staff is really caring and pays close attention. We looked at other places, but Legacy was our top choice.

5/5.00 Published 7 years ago

"Mom loves Legacy’s great staff and facilities!"

Mom really loves Legacy! We’re so happy with the staff and the place. Thanks!

4/5.00 Published 7 years ago

"Small Memory Care Facility"

The assisted living facility has two parts: assisted living and memory care. The memory care section, where my loved ones stay, feels quite small. It’s just one hallway with rooms on both sides. The staff is friendly, and the representative who helped us was very useful. Housekeeping keeps the whole place clean. The food isn’t fancy, but it’s not bad either. They change the menu daily, and the portions are good. They organize activities like music sessions, so residents can stay active instead of staying in their rooms.

5/5.00 Published 7 years ago

"Satisfied"

During our first visit, a resident showed us her room and praised Legacy's facility. The staff is kind and caring.

5/5.00 Published 7 years ago

"Care"

The staff is super helpful! 🌟

5/5.00 Published 7 years ago

"Great care and clean, calming environment for seniors."

Bear Creek is a cozy place that adds joy to everyone. My grandfather loves the community and the friendly staff. He always has nice things to say. I also really like the fresheners that make the facility smell clean and calm. For elderly care, this place is definitely one of my top choices for my grandpa.

5/5.00 Published 7 years ago

"Great food with lots of tasty choices"

The food is really tasty with lots of choices.

5/5.00 Published 7 years ago

"Amazing care and great people make it a happy place!"

I love living here. The care is amazing, and so are the people. They take good care of you both physically and emotionally.

5/5.00 Published 7 years ago

"Happy"

I've lived here for 3 years, and it feels like home.

5/5.00 Published 7 years ago

"A delightful experience"

I've volunteered here a lot and enjoyed every moment. The residents are friendly, enjoy crafts and exercise, and the staff truly love their work. It's always a good time!

5/5.00 Published 7 years ago

"Exceptional Care and Attention at Bear Creek Assisted Living"

The whole staff at Bear Creek, from housekeeping to the executive director, truly cares about each resident, and you can really see it. They put their hearts into their work every single day. They know everyone by name, including family members, and always go the extra mile to handle any concerns. My mom was well taken care of while she was there, and I never had to worry about anything being overlooked. The community is always clean, the programs are top-notch, and the food is great. I highly recommend Bear Creek.

5/5.00 Published 7 years ago

"Assisted Living Excellence"

The Legacy staff goes the extra mile. The facility feels like family. My mom, who has dementia, is safe and receives exceptional care. The wonderful staff is both caring and compassionate.

5/5.00 Published 7 years ago

"Love"

At Bear Creek, kindness is everything. From the first caregiver to the last, everyone in between prioritizes kindness. You receive many hugs and compliments about your beauty. As you age, being surrounded by good people—those who are good for you and good to your soul—is essential. That's what Legacy at Bear Creek provides.

5/5.00 Published 7 years ago

"New Resident"

We really like how big the place is and how easy it is to get around. The people who live here are super nice and welcoming. The staff is great—they help a lot and show they care. We're lucky to have found Legacy at Bear Creek.

5/5.00 Published 7 years ago

""

Assisted Living Facility is friendly and ready to help whenever needed.

4.5/5.00 Published 7 years ago

"Friendly Staff and Comfortable Living Environment"

I think everyone here, especially, is easy to talk to and really cares about the residents. It’s a pleasure to live here.

5/5.00 Published 7 years ago

"Warm, Cozy, and Friendly Assisted Living Facility"

I visited this place for my mom, and it was lovely. [Removed] was friendly and knew a lot. As he showed me around, I noticed that the residents seemed to really like him too. The place is very clean and feels warm and cozy, like home. I can’t comment on the last two areas, but based on what I saw and how I felt, I believe they’re all five stars too.

5/5.00 Published 7 years ago

"Great Place to Be!"

This place is awesome! It’s super clean and friendly, and they really care about the residents.

5/5.00 Published 7 years ago

"Exceptional care and community—highly recommend this place!"

We’ve been here for over 4 years and love it. The community feels like family. The residents are happy and doing well, and the staff work hard to give excellent care every day. The meals, events, and activities are great. I wouldn’t suggest any other place for senior living focused on service.

5/5.00 Published 7 years ago

"Excellent Assisted Living with Caring Staff and Great Food"

This place is a 5-star facility. I felt at ease as soon as I walked in. My mom seems really comfortable here. The food is great with lots of choices. The staff is very caring and good with everyone.

5/5.00 Published 7 years ago

"Great place with friendly staff and good food!"

From the moment we walked in, we felt right at home. The food is tasty, the rooms are a nice size and always clean, and the staff is super helpful and ready to assist with anything.

5/5.00 Published 7 years ago

"Best in Bear Creek"

Legacy at Bear Creek is a top-notch place. When I stepped inside, I was amazed. It's the cleanest and most well-maintained facility I've ever seen. The residents greet you with big smiles—they clearly love living here. I'd recommend it to anyone seeking a safe, clean assisted living facility.

5/5.00 Published 7 years ago

"Excellent choice!"

Two years ago, we chose Legacy of Bear Creek for Mom. The staff is attentive and caring, the surroundings are clean and neat, and she enjoys the meals. We visit almost every day and are always welcomed with a smile.

4.5/5.00 Published 7 years ago

"Wonderful facility with excellent staff and great food."

This is a great place. We have nothing bad to say about it. The staff is amazing they really understand what they’re doing. The food is great too, and Mom loves it there. We couldn’t ask for anything better for her.

5/5.00 Published 7 years ago

"Well-managed, clean, and happy environment for Memory Care residents"

My husband has been at the Legacy at Bear Creek's Memory Care. The place is well-managed, clean, and the food is tasty. He looks very happy there. I visit him every day and enjoy joining him in the different programs.

4/5.00 Published 8 years ago

"My Father Thrives in This Caring Community"

Things are going great for my dad. He's doing well, and I'm happy with his move here. The community is lovely, and they keep everything nice and clean. The staff has been friendly and helpful. Dad is being well taken care of, and we're all happy here.

5/5.00 Published 8 years ago

"Wonderful Care and Activities for My Mom"

Everything is great for my mom. The staff really care about her and she has lots of fun activities to do. I think she likes the meals they serve. They are taking really good care of her, and I would recommend this place.

4/5.00 Published 8 years ago

"Lovely place, caring staff. Enjoyed our time at Legacy."

Legacy at Bear Creek was really nice. The place looked good and was well taken care of. They made sure everything was comfortable and up-to-date. The people who worked there did a great job taking care of my family member. We liked how friendly everyone was.

0.5/5.00 Published 8 years ago

"Legacy: Inadequate Senior Care Despite High Pricing"

When we first chose Legacy for our senior loved one's care, it was a place of warmth, welcoming atmosphere, and a real gem for senior living. The staff was exceptional. Unfortunately, recent changes in management has led to much disappointment. There are some positives, like the friendly and helpful reception staff who show nothing but kindness. However, the drawbacks are significant. The medical staff, who seem earnest in their effort, sadly lack training. They are stretched too thin, and consequently, their capacity to adequately provide care for seniors suffers. The executive director's communication is virtually non-existent. She appears aloof and stubbornly reluctant to offer assistance. Similarly, the health and wellness head seldom makes her presence felt. This leads to an inability to guide the clinical staff in effectively tending to the seniors. While under Legacy's care, our relative was subjected to some negative experiences that were truly appalling. She was neglected long enough to wallow in uncleanliness, similar to the stereotypical image of nursing homes that we all dread. Further, her nourishment was insufficient, and there was an instance when she had to be admitted to a hospital due to dehydration. Legacy did attempt to rationalize their shortcomings by attributing it to her moderate dementia. We were given assurances of improvements in the level of care, but disappointingly, we saw no positive changes. Given the cost of care at Legacy, it would be prudent to consider other better-equipped facilities in the vicinity. Please continue your search.

5/5.00 Published 9 years ago

"Friendly, caring staff make it a great place"

I’m really happy with Legacy at Bear Creek. It’s a friendly place where everyone feels welcome. The staff truly care about the residents and keep them engaged. My experience has been great, and I have no complaints.

4/5.00 Published 9 years ago

"Food Needs Improvement"

Mom hasn’t been at Legacy at Bear Creek for very long. During her time here, I’ve noticed that they could definitely improve the food. It doesn’t even look appealing, and the snacks provided aren’t very healthy. I’d appreciate it if they offered some fruit. On the bright side, the kitchen staff is very friendly and delivers food to Mom’s room, which I really appreciate.

5/5.00 Published 9 years ago

"Highly recommend The Legacy at Bear Creek – top-notch care!"

The Legacy at Bear Creek is fantastic. I checked out a lot of places, and this one stood out as the best. The staff is super friendly and always ready to help. Whenever I need something, they make it easy to get it done. The place is always clean, and everyone is really nice and welcoming. The care services are top-notch. I would definitely recommend The Legacy at Bear Creek to anyone. It's a really great place.

5/5.00 Published 9 years ago

"Very nice place overall"

We visited this community while searching for care for a loved one. The Legacy at Bear Creek seemed like a really nice place overall. The facility was clean and well-maintained, and the staff we met were friendly and helpful. They seemed to have plenty of care services and activities for the residents.

1.5/5.00 Published 10 years ago

"Warning: Care Home Requests Holiday Bonus Payments from Residents"

Home Asks Residents to Pay Staff's Holiday Gifts" We were pretty happy with the care home until we got a note from them asking for money to give their employees holiday bonuses. I've never heard of a place doing that. Imagine if movie theaters asked for "donations" so their workers could get extra cash at Christmas. It's completely ridiculous. I'm worried that if my mom doesn't give the home more money (over the $52,000 a year we already pay) that her care might suffer.

5/5.00 Published 10 years ago

"GREAT PLACE FOR OUR MOM"

We really like Legacy at Bear Creek in Keller. The staff is friendly, caring, and well-trained in memory care. Choosing this community for our Mom was a great decision.

5/5.00 Published 10 years ago

"Great Care and Friendly Staff Make It Feel Like Home"

The staff has been really friendly and attentive to my mom. The place looks clean and modern. The staff also encourages social activities and tries to make it feel like home. With a good staff-to-client ratio, the care is excellent.

5/5.00 Published 10 years ago

"This was my top choice."

This place was my top choice, but we picked a newer facility. It was busier and less serene than our chosen one. Unfortunately, they didn't have a meal ready for me during my tour due to miscommunication by the marketing team.

4.5/5.00 Published 10 years ago

"Feels Like Home for Dad"

The care and concern for residents is amazing. My 95-year-old dad is very active and alert, and he loves the facility and staff. He told me it 'feels like home'! I highly recommend this place!

5/5.00 Published 10 years ago

"Great place with friendly, happy staff and nice amenities!"

Legacy at Bear Creek is great. I'd rate them 5 stars everywhere. It’s a nice and pleasant place. The staff are friendly, helpful, and clearly enjoy their work. The care and amenities for residents are all very nice.

5/5.00 Published 10 years ago

"A Truly Caring Place!"

They're so caring and kind! We felt really sure about Mom being here, unlike the other three places nearby.

5/5.00 Published 10 years ago

"They treat my dad and family with respect and care."

This place is really nice with a great staff. They treat my dad and our family with respect. The people here are very caring and keep my dad active, healthy, and happy. Lots of family members visit often. It feels like a family place, not a clinical one. Plus, the doctor and dentist come to the facility.

5/5.00 Published 10 years ago

"“Clean Community with Friendly Staff”"

The assisted living community is super clean, and the staff is really friendly. The all-inclusive pricing is reasonable, which is why we picked them. They offer plenty of activities, but my mom wishes there were more bingo games. The laundry service has been a bit of an issue, maybe a three out of five. On the bright side, they’re great listeners. However, my mom isn’t thrilled with the food—it’s hot, but the taste and variety need improvement. Still, she’s made some wonderful friends who check up on her if she misses bingo.

4.5/5.00 Published 10 years ago

"Great place with minor issues, excellent staff, food, and location"

The people here are very friendly, and I only had one issue with someone. The activities and food are great. My father is a picky eater, but he loves the food and says it's like dining at a five-star restaurant. There were a few laundry mix-ups, but they fixed them quickly. The place is top-notch, in a good location for us, and the pricing was right. Everything was clean and well-organized. We picked this place because, even though there were other good options, this one was the best fit for us.

5/5.00 Published 10 years ago

"Very Happy with This Wonderful Assisted Living Facility"

I'm so thankful for this place. My loved one was having a tough time, and they’re doing a great job with him! They keep him engaged with activities that fit his age. The facility is really nice too. It’s new with high ceilings, and everything feels fresh and simple. Even the colors look great!

4/5.00 Published 10 years ago

"Affordable and comfortable assisted living facility with great amenities."

This place is really nice. It costs $3995 a month and that includes everything except for the phone. You don't have to pay extra if you need memory care. They have set times for meals, but you can have snacks in your room whenever you want. Your room comes with a fridge and cabinets, and you can even bring your own microwave. The floors are carpeted, and it's a Type B facility.

Legacy at Bear Creek

Address
200 Keller Smithfield Rd S
Keller, TX - 76248

Website

Email

Telephone
(817) 993-0757

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