Lewisville Estates-AL
Anonymous
"“Lost Jewelry and Neglect: Assisted Living Review”"
My family members lived at this place. The workers were temporary and didn’t wear name tags, so we didn’t know who was who. The office staff didn’t pay attention because they were in a different building. Unfortunately, some of my loved one’s jewelry went missing.
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anonymous
"Homey, caring, good activities"
I like this place. The director is an LVN. There are 10 ladies total. It has a "homey" atmosphere. Open door policy. Weekly activities like music. Outings and hairdressing included.
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Edward
"Friendly and Efficient Care with Regular Doctor Visits"
This place is nice and I like it. It's a safe environment with staff available all the time. They always call my mom by her first name, which is really friendly. They don't take long to handle things like prescriptions or appointments. They are quick at getting things done. Meals have a good variety of food, and housekeeping comes three times a week. Laundry is done once a week, and they offer transportation to doctors’ appointments or shopping. They also call if they have any questions or concerns about my mom’s care. A nurse or doctor comes every Wednesday, which I really like. The doctor checks in with the residents and talks to them each time. If I have any questions about her medications, they can be answered then.
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BM
"Great Value with Helpful Staff and Activities!"
I chose this place because it had options. It’s not like regular assisted living where you pay for things you don’t need. With housekeeping, meals, and the apartment, it’s a good value. The transition from our paid-off home has been tough, but the staff here is helpful. Any apartment issues are promptly addressed. They’ve improved the food quality with a new chef, and the activities director is doing her best. Despite changes due to Covid, they offer plenty of activities.
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anonymous
"Mixed feelings."
Will my friend be okay with older residents?
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Brian Beck
"Wonderful place for elderly care."
My mother was at Lewisville Estates for about two years, starting in the independent side and then moving to assisted living. I thought the facilities and the people were great. We couldn't have asked for a better place for her. She passed away at 104, and everyone loved her.
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JB55
"You’ll be impressed by their long-term, caring staff!"
The staff here are really attentive and caring. It’s a wonderful place for my mom. I feel great knowing she’s looked after by these people in a safe and well-kept place. When you visit, you’ll see many staff members who have worked here for years. That says a lot about how good this facility is.
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Beth L.
"Outstanding Facility with Cleanliness, Activities, and Friendly Staff"
This is the best place I've visited. It's very clean and has more activities than you can imagine. The food is excellent, and the staff is helpful, friendly, and caring. I give it 5 stars all the way.
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Kelly
"Great Price, Clean, Friendly"
I checked out a lot of places, and this one is the best. The price is fair, everything is included, it's clean, and everyone is super nice.
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EFields
"Returning to a Great Place"
I liked Lewisville Estates before, so I came back. I enjoy the staff, other residents, and the beauty salon. The activities are fantastic! We also have guest speakers who share great information. A podiatrist visits, so I don’t have to leave. The bus service is great too; they take me to the grocery store and my doctor’s appointments.
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Anonymous
"Great Place with Caring Staff and Lots of Activities"
The staff here is fantastic and really creative! They are very helpful, kind, and truly care about the residents. From the moment I walked in, it felt like home, and the residents seemed really happy. There are plenty of activities and great socializing opportunities.
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Jay Hayes
"Wonderful Place with Happy People and Great Activities"
I’ve been to a few events here, and everyone seems really happy! The staff are kind and pay close attention, and the place is clean with lots of activities. The food is good too!
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Charles P
"Friendly Place with Great Meals and Warm Welcome"
I'm a new resident at Lewisville Estates, and everyone knows my name already. It's a fantastic place with friendly people. They do an excellent job with the meals. My two sons love it here too.
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Linda T
"Favorite Assisted Living Facility with Great Services and Activities"
This is a lovely place with lots of helpful services. The apartments are bright and roomy. The staff is friendly, and everyone living there looks really happy. They also offer many fun activities that I would enjoy. I’ve checked out several places, and this one is my favorite!
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Will_P
"Friendly Staff and Great Facilities Available for Assistance"
All the staff here are friendly, helpful, and really know their stuff! The place itself is just right and very practical. I always feel like there's someone ready to assist and they take the right steps when needed.
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Rose H.
"Never a dull moment!"
I've settled into my new home. There are lots of friendly people here. The staff is great. There's always something to do. No chance to get bored.
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Elenore M
"Friendly staff and clean facilities"
Everyone here is super friendly and helpful, and the staff is awesome! The place is always clean thanks to the great cleaning team, and the maintenance crew is fantastic too. I love the Happy Hour and the well-kept grounds. The exercise classes are also a lot of fun.
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B. Manire
"11 Years of Happy Living with Friendly Staff"
I’ve lived here for 11 years. The staff is friendly and well-trained, and the other residents are nice too.
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K. Schwartz
"Warm, Kind, and Caring Staff"
The staff at [name removed] are very warm, kind, and caring.
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M. Dykes
"Happy resident for 3 years"
I've lived here for almost 3 years, and this place meets nearly all the needs for a retirement home. The staff is very caring, and if you have a problem, there's always someone to listen and help fix it. I'm grateful for them as I spend my years here.
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Anonymous
"Quiet Floor, Great Food, Clean Building, Friendly Staff"
The 3rd floor has great privacy and is very quiet. The food is excellent, the building is clean, and the staff is friendly and helpful.
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Kathy Ewing
"A Perfect Home for My Daddy!"
Lewisville Estates in Lewisville was the first place I visited to find a home for my Daddy. I had never done this before and didn’t know what to expect. After talking with him and touring their assisted living building, I knew this was the right place for my Daddy. He’s the kind of man who never meets a stranger. He’s a WWII Marine Vet, and for years he never spoke about his service. Now, he’s happy to share his stories. This is the best place for him. He’s happy here, seeing his family every day and meeting new people. He’s in the height of his glory! He’s now getting the 24-hour care he needed, which my sisters and brothers couldn’t provide. In our hearts, we know he’s happy at Lewisville Assisted Living. He says he is and loves the food! I truly believe this is a great place for him!
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Anonymous
"Great Choice"
We really liked Lewisville Estates and decided it was the right place for my father-in-law.
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Anonymous
"Great place with caring staff and fun amenities!"
I absolutely loved this place! They are very organized and have lots of fun activities and events. There’s an independent living building and an assisted living building right next to each other. This means my mom could easily move to a higher level of care without leaving the place she knows, with the same staff, food, and activities. Most of the staff have been there for years, which shows they really care about the residents and are dedicated to meeting their needs. Plus, they have great amenities like a movie theater!
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DL
"Top Pick for Assisted Living"
This place is great! The staff is super nice and friendly. Everything is clean and well taken care of.
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Dr. T
"Wonderful and welcoming environment"
Great place with friendly staff and very clean!"
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Kelly Melcher
"Food Quality Dipping at Assisted Living Facility"
Why's the food getting so bad? I've got a buddy living there, and lately she's been really upset about the food being worse than before. The menu often doesn't match what they actually serve, and they're using canned vegetables way more than fresh ones now. My friend is diabetic and has to be super careful about her sodium intake. So, I bet having more canned veggies is not good for people who need to watch their sodium. Does anyone plan on improving the food quality soon?
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Anonymous
"Not Ideal Resident-Staff Interaction at Lewisville Estates"
My husband and I visited Lewisville Estates, and the staff seemed okay. However, we weren’t too happy with how they interacted with the residents. The layout was good for my loved one, though.
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Anonymous
"Welcoming and Supportive!"
When I visited Lewisville Estates, I found it to be a really pleasant place with friendly staff. The issue was that it leaned more toward independent living, and my mom required assisted living.
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Becky
"Promising Beginning Dips into Disappointment over Food & Cleaning"
My mom has been living there for about a year, and initially, everything was good. However, recently there have been issues cropping up, primarily with the food. They've employed four different chefs during her year there, and the food quality has dipped each time. Not just the quantity, but the taste and variations too have become poorer. This change is something the residents are unhappy about. My mom doesn't want to shift, but the food problem is getting out of hand now. Besides, they've swapped the cleaning service, leading to more concerns. I'm trying to reach out to the owners to understand what's happening.
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Anonymous
"Warm, welcoming environment."
My family member likes Lewisville Estates. Nice people, clean place, happy.
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Anonymous
"A Friendly, Clean Place with Good Amenities"
I moved here to be closer to my family and grandkids, and so far, this place has been a good fit, though I’m still getting used to it. Most people I’ve met are happy, friendly, and welcoming. I get choices for meals, and while it’s not as hot as I’d like, it’s okay. There are various activities like musical shows, card games, and Friday happy hour. The place looks very clean, and I get weekly housekeeping that includes washing towels and sheets. There’s a free washer and dryer on every floor, and laundry service costs $8 a week.
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Anonymous
"Clean and Friendly Assisted Living Mom's Happy Here!"
My mom's living here and it's going well. The staff are nice and easy to talk to. The place is clean and nice to be in.
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Anonymous
"Great Place for Mom: Clean, Friendly, and Helpful Staff"
When my mother moved in, her room was spotless and brand new. The staff was very helpful while we were choosing where she should live. The dining room feels like a 5-star restaurant with many menu choices. The servers are very polite and helpful, and the cleaning staff quickly responds to any requests. The other residents are friendly and include my mother in their activities. They even offer free transportation to Lewisville, Highland Village, and Flower Mound. My mother is adjusting well to her new home at Lewisville Estates.
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Anonymous
"Great Care and Activities"
This place is better than others I visited. The community is clean and smells nice. My mom enjoys the tasty meals. There are lots of activities for her. The staff are friendly and helpful. I feel my mom is well cared for and safe.
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Anonymous
"We are thrilled with this community"
My mom loves this place. She has settled in really well. We're very happy with everything they've done for us. The facility looks great and is always clean. The staff is amazing, very helpful and caring. She's tried some activities that she can join in. Our family is really impressed with the food, and she likes the meals. I know she's getting great care. I would highly recommend this community.
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Anonymous
"A Wonderful Place for Loved Ones"
My mother-in-law is doing great, and I’m very happy with everything they’ve done for us. This place is nice and well-kept. They do a good job keeping the community clean. The staff here is great. I’m confident about the care she’s getting. She’s trying some new activities. The food is good, and she likes the meals. I would recommend this community.
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Cindy Williamson
"Concerns Over Facilities and Hidden Costs at Assisted Living"
The toilets are too low. The kitchen cabinets are damaged and the top ones are placed too high, which is inconvenient and unsafe without a very high stepping tool that my mom shouldn't use. The sink lacks a stopper. My mom thinks the food is just okay. We were told about a van service for errands during our first visit, but we weren't informed that it costs extra. And mom says the beauty salon isn't clean.
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Anonymous
"Older but Well-Kept Assisted Living Worth a Look"
We visited this place when finding care for a family member. The building was old but looked after. The workers I talked to were nice and acted professionally. We chose a different place, but this one is worth checking out if you need care nearby.
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Anonymous
"Good Experience at Assisted Living Facility"
Things are going well at this place. The staff is friendly and capable, and the facility is organized and well-run. We've had a good experience so far.
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Anonymous
"Friendly and Helpful Staff"
The people who work here are really nice and helpful. Whenever there’s a problem, they fix it quickly. The other people who live here are also friendly and seem happy because it feels like a big family.
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Anonymous
"Loving My Time at Lewisville Estates, Excited for More"
I’m having a wonderful time at Lewisville Estates. I really like it here. Everything is fantastic. I haven’t felt my best lately, so I haven’t used everything they offer yet. I’ll get better soon and join in more activities. I’m very pleased with everything here.
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Anonymous
"Super Friendly Place to Visit"
Everyone at Lewisville Estates is super friendly, from the staff to the residents. I love visiting and chatting with everyone, not just my family.
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Anonymous
"Helpful, informative staff"
They do a great job at Lewisville Estates, and we're very happy with our choice! The staff is friendly, professional, and super helpful throughout the whole process. I’d give them top marks all around!
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Anonymous
"Wonderful atmosphere, responsive and attentive staff, great food"
Lewisville Estates has a wonderful atmosphere. Since my mother-in-law moved in, they have been very responsive and attentive. There's a lot of interaction, and my mother-in-law and I think it's wonderful. Plus, the food is really good.
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Anonymous
"Grandmother Thriving in Welcoming Assisted Living with Feline Companion"
We picked Lewisville Estates because they helped us with VA financing and sorting everything out. They asked about my grandma a lot and gave us tips for her adjustment. The place is neat, and they ensure she has all she needs. Grandma's really happy there, especially since she can have her cat with her.
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Robert Reeder
"Great start for my mom at this facility!"
My mom has been at this place for a month, and we're really happy with it. The staff is super friendly, and the food is always really good.
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Anonymous
"Assisted Living Facility: Fair but Needs Improvement"
Overall, my experience has been pretty fair with this community. One issue is that often these care facilities give an amazing presentation, but don't always follow through on every promise. I've heard folks grumble about how long it takes for help to arrive when they ring their bell - one man said he waited 15 minutes before he went to find someone. They claimed they would encourage social interactions and give newcomers a guided tour, but that hasn't happened yet. I also wasn't too fond of the activities coordinator - he seems better suited for dealing with kids than older adults. For anyone considering this facility, make sure to confirm any promises the salesperson makes with the facility administrator or activities director.
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Anonymous
"Alright, but could use better cleaning"
Overall, it's pretty okay. But, there's this smell in the hallway that reminds me of pee. They really need to clean better. But all in all, it hasn't been too bad.
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Anonymous
"Everything has been great so far"
Everything has been great so far. I’m thankful for the recommendation to come here. I would give them a top rating.
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Anonymous
"Friendly, clean tour; impressive lunch; small apartments."
We toured, all very friendly, clean, and cheery. Lunch impressive. Small apartments.
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Anonymous
"Great Welcome but Meals Could Use More Flavor"
The staff has done a great job of making her feel welcome. She really enjoys the meals, though they could be a bit more flavorful. There was one time when it took a little longer than expected for someone to respond after she used the call button, but this happened only once or twice.
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Faith
"Friendly and Informed Staff"
The staff is super helpful and knows a lot.
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Anonymous
"Helpful Staff but Could Use More Hands on Deck"
Overall, my experience with Lewisville Estates has been pretty good. It's a good-looking place with nice and quick-to-help staff. That said, I think they could use a few more workers, it feels like they don't have enough to me.
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Anonymous
"Great place with friendly people and fun activities!"
I have three friends who live here, and I visit a lot. This place is really nice! It's clean, looks good, and everyone is super friendly. They have lots of activities, even a small movie theater! One of my friends helps out there, and another loves the card games. They also have monthly parties. Overall, it's a great place, but a bit pricey.
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Mallory
"Affordable Prices, Poor Management and Complaint History"
I initially was optimistic about this place for my mom and dad because they offer 2 bedroom units. However, after digging a little deeper, I was let down by my findings. It appears the management switches up quite frequently and the state has numerous complaints on record. Despite being attractively priced, it seems that the quality matches the cost.
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Laura
"Super friendly staff always ready to help!"
The people here are super friendly, and the staff is always ready to help.
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Anonymous
"Informative Visit, Consider for Parents"
My sister and I went to check out this place. Erin gave us lots of helpful info. She answered all our questions on July 24th. The 2 bedroom setup for 2 people seemed like a good deal. We'll consider keeping it on our list as we figure things out for our parents. The rooms and hallways looked nice.
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Loved one
"Feels like home!"
We're really happy with Lewisville Estates. It's a great place. The facility is clean, well-kept, and looks nice. The layout is perfect for people with memory issues since everything leads to the central common area. It feels like a real community, not just a facility. Everyone is super friendly. The food is also excellent—high quality, balanced, and well-portioned.
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Anonymous
"Great Location and Helpful Staff with Minor Payment Issues"
The location is great, and the staff is really helpful. I did run into a small problem with setting up payments because there’s a bit of a mix-up between sales and accounting. I've eaten there a few times as a guest, and the food was really good.
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kathy borunda
"Mom loves it great food and friendly staff"
My mom has been at this place for almost 2 months now. So far, it's been a really great experience. She loves the food, and everyone on the staff is really friendly.
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P C
"Clean, friendly assisted living with lively dining atmosphere!"
We visited this place while searching for care for our family member. It looked nice and tidy, and everyone on staff was super nice and knew a lot. There's one part for folks who can live on their own and another part for those who need more help. We liked how easy it was to get around the assisted living part because it's all on one floor. But it seemed like most of the people there needed more help than our family member does. We ate a meal in their dining room, and it was delicious! Plus, there were lots of people chatting and having fun.
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B M
"Great place with friendly staff!"
They’ve been doing a great job here so far, and we’re really happy with how things are going! We loved how it looked when we visited, and they’ve been super helpful with getting our loved one settled in after she moved. The staff are all very friendly, understanding, and know what they’re doing.
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Loved one
"Nice facility, but double check for high care suitability"
This was a good-looking facility that we thought would perfect for our loved one, but sadly, things didn't pan out that way. We made it clear that our loved one required a high level of care. They assured us it wasn't an issue and after evaluating him, they said he would fit in just fine. Then, shortly after, it was suddenly 'not a good fit'. We had to relocate him fast which was both stressful and a waste of resources. If I could give any advice, make sure your loved one is the right fit for their care level and don't just take the facility's word for it.
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Anonymous
"Mixed Feelings at "Lewisville Estates" Assisted Living Center"
Lewisville Estates assisted living center could be a bit more organized. It appears that my mom moved in amid a big shake-up in the management. The changeover was sudden. One day I was speaking with the old director, and the next, there's a new one. I'm unsure what to think of the new director yet. My mom was supposed to have a medical supply ordered weeks ago. Despite several reminders, the new director hasn't followed up. I was originally promised that a transfer fee would be waived if my mom moves to the independent living section, and she was to be given a designated parking spot. I've paid two months' rent but have not heard anything about either of these things. The place is unarguably clean, and the activities director seems upbeat. They appear to promote active lifestyles for the residents. They seem decent on the activities side. Regarding care, I'm a bit uncertain. They've categorized my mom as needing level 2 care (medication and assistance with showers), but all she's received is the medication, so it seems like I'm paying for services she's not using. The staff is very friendly and treats her well. Overall, I find it tolerable. Is there something better elsewhere? I'm not sure.
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Anonymous
"Great value, beautiful apartment renovations."
Really good value. Apartments getting nice updates.
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Family
"Assisted Living Place Keeps Residents Happy"
This place is super clean and everyone is super nice. The care is really good. They have activities happening all day, like bingo, cards, piano, and more. So far, it's been great.
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Kaye S.
"The Perfect Fit"
Mom thought a fancy place would be too expensive. We wanted something nice, affordable, and with a caring staff. Lewisville Estates was the perfect fit for Mom.
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Daughter
"Clean, attentive staff, many activities, good value for money."
Very clean, attentive staff, plenty of activities, good value for money.
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Jeani
"Top Choice Assisted Living Facility"
My neighbor’s mom lives here, and I helped him find it. I visited and really liked everything I saw. I went back recently to see my friend's mom, but she doesn’t use all the services available. Even so, this place was my top choice because of what it offers. That’s why I showed it to my friend. Based on what I’ve seen, I really like this place.
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Customer
"Facilities and Grounds Impressed Us"
We really liked the facilities and the beautiful grounds. The meals looked delicious, and the amenities met all our needs.
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Goldie
"Living the Good Life"
Living at Lewisville Estates lets me have a more relaxed life. I love my friends here, and the staff is always helpful, from the front office to the food services and maintenance. I've finally found a place with lots of activities, hot meals, and it's affordable. The Activities Director goes above and beyond to keep us healthy and active. I enjoy all the activities, like off-site trips, and the staff even dances with us during events. My family feels good knowing I'm in good hands and living an active life. Moving from my own home of many years to a smaller place was a big decision, but I haven't regretted it once.
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No Name Given
"Great food and well-maintained"
I picked Lewisville Estates because it was affordable. The place is well-kept, modern, clean, and nice-looking. The food was another big reason. I had a meal there and checked out their menus, and it was way better than the other places I visited. I saw about three other places. I visit my mom a lot, and everyone there seems really happy. I haven’t heard any complaints from the residents. They all seem to love it there.
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Customer
"Saw first; Found 2-Bedroom Okay, Lacked Outdoor Access"
At first glance, I thought the two-bedroom, two-bathroom layout was pretty decent. However, there was no outside access available from each apartment, which was a negative. The set dining hours are restrictive as well.
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Customer
"Great independent living with many activities and assisted living option"
We liked the independent living. If he needs assisted living, he can move there when a spot opens up. There are lots and lots of activities.
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Customer
"Friendly staff and nice outdoor areas."
The staff is friendly. I liked the outdoor space and community rooms. The apartments are really nice.
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Customer
"Nurse Says Mom Doesn't Need Assistance, But She Dislikes Facility"
The main nurse over at the assisted living section took a look at my mom and didn't think she needed assistance. They provide all the things my mom would need like meals, laundry, and cleaning. My mom doesn't need help with things like bathing and dressing herself, and she also manages her own medication as of now. If she ever needs assisted living, she could easily transfer here. But, she doesn't really like this place since it's owned by Royal Estates. She just didn't feel comfortable there.
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Customer
"Great choice for aging loved ones: affordable, engaging staff, accommodating."
We picked this place because it’s near our house, not expensive, and has some cool stuff like QuietTime that helps my mother-in-law stay comfortable as she gets older. The people who work here are really nice and friendly. The carpet is a bit old, but they have good physical therapy and other things that make up for it. We’re happy with what we chose.
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Customer
"Nice Place"
This place is really nice. The staff is friendly, everything is clean, and they have good amenities.
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Customer
"Small Kitchens. Felt More Like 'Retirement Home', Lacks Energy."
Small kitchens. Felt more like a 'retirement home' than senior housing. Mood was pretty slow-paced; not a lot of liveliness. Dining area was relaxed but had a strict timetable.
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Customer
"This place is truly the best!"
This place is amazing. It’s the best!
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