Assisted Living Facilities

Mackenzie Place

4.5/5.00 - based on 33 reviews
5 stars
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1 stars
4/5.00 Published 9 months ago

"Trouble with Final Bills and Communication"

My mom passed away on [date removed]. Mackenzie Place isn't my favorite place right now. I can't get answers about the final bill, and they haven't told the pharmacy about her death. We're still getting bills.

4/5.00 Published 1 year ago

"A Clean and Welcoming Assisted Living Home"

Mackenzie Place is a pricey assisted living home, but it’s clean and welcoming. Our main issues were understaffing – they took forever to answer calls and doors. Nurses didn’t always follow through on care promises. The food wasn’t great, but my loved one complains about food everywhere. Overall, it’s a nice place.” .

4/5.00 Published 2 years ago

"Mixed Feelings About Mackenzie Place"

I liked Mackenzie Place it was a nice spot. We seriously considered it. The rooms were a tad smaller, and the facility showed its age. But the staff? Fantastic! They were super attentive and reached out often. Overall, a great place, but not the right fit for my loved one it felt more like a nursing home due to its age and location.

3/5.00 Published 3 years ago

"Nice Staff, but Prefer In-Person Tours"

The people we talked to on our virtual tour were very nice, and the place looked really nice from what we saw online. But I didn't really like the virtual tour. Seeing it in person would have been much better if it had been allowed.

4/5.00 Published 3 years ago

"Friendly and Clean Assisted Living with Activities"

Make sure you check in on their care regularly. Sometimes they're busy, but it's fine to call again. The staff is really nice and helpful. The place is tidy and they offer many activities for residents. Based on my experience, I would suggest this community to others.

4/5.00 Published 7 years ago

"Impressive Staff, Smaller Rooms"

I was really impressed with most things there—the staff was super kind, and the patients seemed really happy. The rooms are a bit expensive, though, especially since they're not as big as some other places I checked out.

4/5.00 Published 7 years ago

"Friendly and Pleasant Assisted Living Community"

My mother-in-law decided not to move here yet. We understood her choice. Still, this community is really nice. The staff was kind and friendly. The place looked great. Overall, it was a good experience, and I'd tell my family and friends about it.

3.5/5.00 Published 8 years ago

"Staffing Shortage Sundays: Otherwise Decent Assisted Living Facility"

On Sundays, there aren't enough workers. It's quiet and deserted. It's tough to find help. Only residents are around, few employees.

4/5.00 Published 8 years ago

"Adjusting since mom moved to Mackenzie Place, overall positive experience"

I'd need to know the new resident's condition to recommend. Activities are offered; mom participates. Food not tried, no complaints. Staff work hard, community kept clean.

3/5.00 Published 9 years ago

"Facility Improving with Friendly Staff and Clean Spaces"

The folks here are really putting in a lot of effort to make things better. Right now, they’re busy sprucing up the place with new decorations. It’s not easy to change things around, but everyone’s doing their best to make the place look good. The people who work here are super nice, and they keep everything looking spotless.

4/5.00 Published 9 years ago

"Warm and Supportive Staff Always Ready to Assist"

They are really nice and helpful. They always want to help.

3/5.00 Published 10 years ago

"Staff trying their hardest despite dementia care challenges."

Dad's dementia posed challenges, staff doing their best despite hurdles.

Mackenzie Place

In our community, residents enjoy a full range of social events and activities, plus the additional support of a staff trained to monitor and provide needed personal care.
This includes supportive services like bathing, meal preparation, housekeeping and home maintenance.
Our apartments offer privacy and room for personal treasures that you want in a home, and are steps away from amenities, activities and dining. We also have lovely outdoor spaces for relaxing, socializing and enjoying the fresh air and sunshine. Below are basic floor plan layouts. Please download for a more detailed itemization of floor plans at our community.
At Mackenzie Place Lubbock, we realize that sometimes it is the little things in life that can bring the greatest pleasure. That is why we offer an extensive array of amenities designed to ensure your comfort, convenience and enjoyment. All of these extras are included in your monthly rent, except as note.

Address
8609 Boston Ave.
Lubbock, TX - 79423

Website

Email

Telephone
(806) 745-7770

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