Assisted Living Facilities

Mercer Place

4.5/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 1 year ago

"Not So Great Experience with Assisted Living"

I felt mostly happy, but the food wasn't good often. For older folks, mealtimes matter a lot. It should be much better! Also, I told the manager in person, through text, and by email that we were leaving. But we didn't fill out the paperwork until several days later, not our fault. Still, my mom got charged for extra days. Seems like a sneaky way to make money. I even contacted the top executives, but no one responded.

4/5.00 Published 2 years ago

"Friendly Staff, Needs Better Food"

The best thing about Mercer Place is the staff. They are super friendly and treat everyone like family. One thing they could work on is the food.

4/5.00 Published 2 years ago

"Great staff in older building, residents happy with facility."

The building is old and could use some updates. But the staff were really great. The residents appeared to enjoy living there.

3/5.00 Published 2 years ago

"Costly Assisted Living at Merce Place"

We visited Merce Place, and it had friendly staff and a pleasant facility. However, the cost was too high.

4/5.00 Published 2 years ago

"Great Price at Mercer Place, No Need to Compare"

We didn't check out any other places. Mercer Place offers a really good price.

4/5.00 Published 4 years ago

"Great location and food, average room sizes at Mercer Place"

We picked Mercer Place mainly because it’s near family, so we can visit often and bring things. The room sizes are average compared to other places we looked at, mostly studio apartments. The food was really good the few times I ate there. I’d suggest it to others who are looking.

4/5.00 Published 7 years ago

"Great staff, but rooms could use an update"

We visited this assisted living community and liked it a lot. The staff was friendly and helpful with our questions. At that time, they only had small studio rooms available. We think it would be good if they updated the rooms. We recommend that families check out this community if they are looking for care for a loved one.

4/5.00 Published 7 years ago

"Good visit, but not the right fit for my loved one"

I had a nice visit to this place. It was a good experience, but it didn’t fit my loved one’s needs.

4.5/5.00 Published 7 years ago

"Safe and friendly community with great value."

This is a nice community, and I like that it’s close by. The doors are always locked, and you need a code to get in. There’s always something happening, and my mom seems to enjoy the food. I'm happy with the staff—they’re friendly and helpful. This community is a good value for us, and I would recommend it.

Mercer Place

Address
5701 Dexham Road
Rowlett, TX - 75089

Website

Email

Telephone
(972) 463-1646

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