Optimum Personal Care-Sugar Land
Munroe
"Highly recommended for families!"
It's a really nice place and worth the money. I'd suggest it to other families.
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Anonymous
"Compassionate care, good food, but not ideal for active residents"
The administrator was very kind and easy to talk to. She seemed to really care and always took my calls, keeping up with my loved one’s health details. Most of the higher-level caregivers were excellent and went above and beyond, but I wasn’t as impressed with some of the overnight and weekend staff. My loved one had special liquid food needs, and the staff worked hard to make his meals appealing and varied. The housekeeping was good, and the facility didn’t have a bad smell like some others we visited. The pricing was straightforward, with no extra charges for things like in-room meals or a two-person lift, unlike many other places that charge extra for these. This facility worked well for my loved one, who was bedridden and unlikely to improve. Many residents are in Memory Care, but my loved one was not. Optimum is somewhat like a skilled nursing facility in terms of health conditions, but without on-site skilled nursing. They’re used to working with residents nearing the end of life. It might not be the best place for someone who is active and wants to socialize since many residents are either in Memory Care or bedridden. However, there are some residents who are active and can join in activities.
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Anonymous
"Good Staff, No Activities, Tasty Food"
The place doesn't have enough staff, but the ones there are nice. There aren't any activities. The food looks tasty.
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anonymous
"Caring Staff and Excellent Daytime Care"
They were great for my dad's needs at the time. The care was fantastic, especially during the day. Sometimes at night, they were short-staffed, and my dad had some trouble communicating with them. He needed a pureed diet, and the staff went above and beyond to make it tasty for him. The administrator is one of the most dedicated, committed, and caring people I could imagine in that role. She truly cares about the residents, and that attitude spreads to the staff. I could call her every day, and she always took my calls without rushing me. She was the most special part of this facility. I would recommend them for someone who is near the end of life rather than someone who is more active.
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