Quail Park of Granbury
Anonymous
"Great staff and clean, but location not ideal"
We visited Aviva Granbury and liked what we saw. But, it wasn’t as easy for our loved one to move around here, and we wanted a place closer to town. The staff was friendly, and the place was clean.
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anonymous
"Short-staffed, nice area, unclear memory care."
My family member stayed here, but they lacked enough staff. Nice area, more like assisted living than memory care.
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Charlotte Woods
"Amenities Fall Short at Quail Park"
Quail Park's amenities don't match the listing. Reliable transportation is nonexistent, and the emergency button in our bedrooms isn't connected. How can they list amenities that don't exist?
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Anonymous
"Helpful Staff, Clean Facilities, Consider Location"
I visited this community. The people were nice and helpful. They answered everything I asked. It felt pretty crowded. It's a bit far from where I wanted. But it was clean and nice. I suggest families check it out before deciding.
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Anonymous
"Great care, tasty food, and lots of activities for mom"
This community has really gone out of their way to help my mom and treats her with respect. They work with care and keep in touch with me really well. The staff is super nice. The food is homemade, delicious, and there’s plenty of it. My mom loves all the activities like bingo and the various music groups and parties. The outdoor area looks great. I definitely recommend this place.
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Anonymous
"Clean and welcoming place with helpful staff, though not suitable location."
I visited this place with my loved one. The staff were punctual for our appointment and patiently answered all our questions. The place was tidy, and they offered many nice things for the residents. Unfortunately, it wasn't the right spot for her, but I'd suggest it to others.
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Anonymous
"Tour of New Memory Unit - Pleasant and Pricier Assisted Living"
Visited last week. Saw the new memory unit. It's clean and nice. But, it's a bit pricier compared to others.
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Loved one
"Good Care, but Food Needs Improvement"
The care here has been pretty good overall, similar to most other places like this. It’s not really amazing, but it’s decent. I like how they’re good at communicating and get in touch quickly if there are any problems. However, my loved one and others living there often complain about the food, so they could definitely improve that.
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Loved one
"Decent care, but food needs improvement"
The care here is alright, similar to other places. It's not super amazing. They're good at keeping us informed and responding fast when there are problems. But, the food isn't great; my loved one and others complain often. They should work on that.
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Anonymous
"Friendly and Accommodating Staff at Assisted Living Facility"
The staff is very friendly and helpful to both my mom and her visitors.
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Loved one
"Decent Care, Some Miscommunication and Upsets"
My family member's stay here was brief due to certain problems. Overall, her experience was nicely taken care of by the facility. The employees were always courteous, the environment was sanitary, and her care was satisfactory. What we didn't know was that patients with memory problems were sharing spaces with those assisted living folks. It was too much for our loved one who had been living independently for many years. We also ran into a problem when they insisted on billing her for an extra month, even though she confirmed a month in advance about leaving the facility. It took us 4 laborious months to get this charge reversed, despite some staff members supporting us.
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Prospective Resident
"Dim and Uninviting Assisted Living Facility"
We checked out this place. I felt like it was kinda dark and not so welcoming.
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Prospective Resident
"Unwelcoming and Slightly Gloomy Environment"
We checked out this location. It seemed slightly too gloomy for my liking. It didn't feel welcoming.
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Customer
"A Cozy, Friendly Assisted Living Gem"
The place felt warm and cozy, just what I wanted! The residents were all friendly and loving to each other. The apartments were neat and nice. The staff knew their residents well. Overall, it's a great place!
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Customer
"Spacious rooms, VA assistance for smooth transition to assisted living."
The rooms are really big and comfortable, which is nice. Plus, they helped us deal with the VA to transition smoothly into assisted living. Overall, it's been a good experience.
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