Assisted Living Facilities

Rio Terra

4.3/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 10 months ago

"Inadequate Care in Dementia Unit at Assisted Living Facility"

Review: The place looks nice and the food is good. But the aides act more like babysitters than caregivers. There's no nursing staff, and when my husband needed help, they called the fire department medics three nights in a row for minor incidents. When I complained, they insisted they were providing top-level care. I decided to leave immediately. This review only reflects my experience with the Dementia Unit. They also have independent and assisted living units that seem nice.

4/5.00 Published 2 years ago

"Billing Issues Persist at Assisted Living Community"

I'd recommend this community for loved ones. It's short-staffed, like many places nowadays, but offers lots of activities for residents. My concern is with the accounting department—they've double-billed in the past and struggled with accurate billing. Unfortunately, they're not helpful in resolving the situation.

3/5.00 Published 2 years ago

"Not Ideal for Memory Care"

We visited Rio Terra for a tour. We wanted a place that only focused on memory care, but we didn't think this facility would meet our loved one's needs.

4/5.00 Published 5 years ago

"Considering Assisted Living Options"

We visited this place, it could be our top pick, but there are no available spots right now. We plan to speak with [name removed] about joining the waiting list.

4/5.00 Published 7 years ago

"Nice community with friendly staff and clean facilities"

This is a nice community, and I liked my tour. Everyone was friendly to my family and me. The staff was helpful, and my tour guide answered all my questions. The place was clean and looked great. Overall, it was a pleasant experience.

4/5.00 Published 7 years ago

"Nice, spacious apartments, good dining, full, waiting list required."

The entrance looks very nice, like a hotel. The independent living apartments are spacious, and the dining is like a restaurant. Each apartment has its own storage unit. They provide two meals a day. Assisted living apartments are large, about 615 sq ft. A second person costs $1000 plus $400 for bathing, meds, etc. There are only 6 in bold now, and the place is full. A $500 refundable waiting list is available.

4/5.00 Published 7 years ago

"Outdated, worn-out, needs updates; food and quality could improve."

I don’t think it is well-kept at all. It needs updating because it is outdated. They replace things as cheaply as possible, and even the paint is cracked. It’s a lovely area with potential to be very nice. It’s not dirty, just worn out and tired. The food is awful; it doesn’t taste good and is low quality. I love the apartment floor plan; it just needs to be redone.

2/5.00 Published 7 years ago

"Unpleasant Tour Experience at Assisted Living Facility"

I didn’t like my visit to this place. I went to see the memory care area for my mom, but the lady I scheduled with wasn’t there. The person who showed me around didn’t seem knowledgeable. Overall, it left a bad impression.

3/5.00 Published 7 years ago

"Mixed Experience on Assisted Living Tour"

This community is pleasant, and our tour went smoothly. The place looked nice and well-kept. The staff was friendly and answered our questions. Unfortunately, we found another community that better suited my mother-in-law's needs. Overall, our tour here was positive.

Rio Terra

Address
2294 Common St
New Braunfels, TX - 78130

Website

Email

Telephone
(830) 221-4800

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