Rosemont
Anonymous
"Helpful staff and good care."
Someone helps me arrange rides to doctor appointments, which has been great. The caregiver, is also very good.
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Anonymous
"Mixed Experience with Staff at Assisted Living Facility"
Some staff are really good because they love their job. But they hire some not-so-good ones too quickly. It seems like the new staff aren't always caring and might have lied in their interviews. If they worked at other places with high standards, be careful. Not all new hires are bad, but some don't give great care.
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MB
"Clean and Welcoming Assisted Living Facility"
I felt good about the facility when I visited. We chose this community mainly because of the online ratings, how clean it was, and because they were willing to discuss prices with us.
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Anonymous
"Not Quite Right for Our Loved One"
We visited Rosemont community in person. The tour was good, staff nice, but not right for our family member.
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Anonymous
"Improvement needed."
The staff is friendly, but the cost is high.
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anonymous
"Issues with Response Times and Caregiver Shortage in Assisted Living"
My parents have a nice room that meets their needs well. The staff is friendly and attentive. However, response times are significantly delayed, and there seems to be a shortage of caregivers.
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joyce l
"Staff Go Above and Beyond Despite Shortages"
Despite the staffing shortage, the employees here are eager and capable of assisting beyond their roles, including meal preparation and cleanup."
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Mary L
"Family-owned facility provides great care for residents."
My mother-in-law stayed at this Rose Garden facility for 6-7 years. We loved it for her—great care! My own mother has been here for nearly 8 years (New Year's Eve). The family-owned aspect makes a big difference now. We're glad [name] is working hard to improve this place!
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Renee W
"Assisted Living Facility Review: Kind Care, Staffing and Maintenance Concerns"
We're pleased with how well they care for Mom, but they need more staff. Food quality has dropped since the chef left. The exterior, especially the drive-through, needs cleaning, repairs, and repainting.
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Anonymous
""
Very clean, professional and organized.. Similar floorplan of a hospital, with a central area and rooms of to the sides.
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Mary Parker
"DANGEROUS AND INADEQUATE: AVOID AT ALL COSTS"
Avoid this place. The care helpers aren't experienced, and they keep changing all the time. The food is really bad for your health, there's no nutritionist, and no options for people with diabetes. There's no manager or nurse around from Friday evening to Monday morning. If someone falls or gets ill, they just call 911.
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Anonymous
"Quality declines after corporate takeover; Can't recommend now"
This place was once great under its family ownership. But ever since a big company took over, its quality has really declined. I can't confidently suggest it anymore.
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Anonymous
"Professional, Clean, No Kitchen, Not Chosen"
I went on a tour of this place, and the person showing me around was really nice and acted like a pro. They showed me everything, and the whole place looked clean. The apartments were set up differently, but the one I saw didn't have a kitchen. We wanted a kitchen in the apartment, so that's why we decided not to pick this place.
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Anonymous
"A tour for dad."
We visited the community, liked it, but it's too far.
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Anonymous
"Rejecting Rosemont, Too Clinical and Cold"
Rosemont is just around the corner for us, but I wouldn't even think about choosing it. The place looks like a bland hospital and feels extremely chilly.
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Anonymous
"Accommodating staff!"
The staff here really took care of my loved one! They made sure she was comfortable and safe. No complaints—I have peace of mind when I'm away.
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Anonymous
"Changes Under New Management Disappoint"
We liked this place a lot until new people took over. The meals were tasty and the place was always neat. But then, they switched a lot of things up, like the workers. A few folks who needed extra help with their memory had to move out because the new bosses said they couldn’t give them the care they needed. They also made it harder to get in, which was a hassle for me because I had to walk more to see my family member. Plus, sometimes the staff didn’t come fast when you needed them.
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Anonymous
"Friendly Tour with Attentive Guide, Pet-Friendly Assisted Living Community"
The guide at Rosemont was super attentive during my tour. I got to check out all their hangout spots. Plus, they welcome pets, and they even offer rides for residents.
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Anonymous
"We enjoy it there."
We enjoy it there. The staff is friendly and attentive. The dinners are a bit light, but the food seems good.
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Jean
"Mixed feelings about assisted living room for improvement noted."
Overall, we're pretty happy with the place. They could use more staff and better training. Some staff members are really nice, but others aren't as friendly or patient, and sometimes they're on their phones when they should be helping residents. They don't always respond quickly either. The food is really good, and there are plenty of things to do. We picked this place because it came recommended and I liked the facility.
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Anonymous
"Basic Assisted Living Facility"
This place is just for assisted living, nothing else.
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Anonymous
"Strictly Assisted Living, Lacks Independence, Unvisited"
Only Assisted Living, No Independence. I Didn't Even Visit.
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Bill
"Too Much Like a Nursing Home"
My dad said it looked like a nursing home. There were a lot of people in wheelchairs and that just made him not like it.
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Customer
"Feels Too Distant and Overwhelmingly like a Hospital"
It's situated way too out there and gives off an overpowering vibe of being a medical facility.
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Customer
"Affordable, older assisted living with limited resident activity."
This place is okay, not too fancy, and it's cheaper. But when I visited, there weren't many residents doing stuff.
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Customer
"Nice facility but small rooms. Surprised by the size."
The place is really nice, but the rooms are so tiny! I couldn't believe it.
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