Sodalis - Stone Oak
Anonymous
"Bittersweet Experience at Sodalis Stone Oak"
Ups and Downs at Assisted Living Facility" I've called this place home for [date removed] months and, to be honest, it's been a bit of a rollercoaster. Being disabled due to a stroke, there are certain aspects I appreciate. The caregivers are on-call all the time and usually do their best to support us. However, some stuff gets on my nerves. Simple things like getting my laundry done and folded–which I pay extra for–take an annoyingly long time. Even simple tasks like making my bed often require hounding staff for a few days. Privacy is virtually non-existent here. Folks barge in without knocking and even if they do knock, they barely wait for an 'okay' before they're in the room. Food quality varies a lot. Breakfast is generally decent–especially the eggs. But lunch and dinner leave much to be desired. Many dishes are overcooked, bland and monotonous. The vegetables are usually boiled to mush and the whole building reeks of the kitchen. The meat is often tough and dry and the salads are unappealingly chopped up. The dishes are often too greasy, starchy or salty, particularly pastas and desserts. The cherry on top is the management. Too many changes have taken place already. As someone who pays for these services, I believe I should not be subjected to the Director's whims. Yet he seems to think differently and his patronizing lectures and his brash attitude are really grating. The director's thoughtless decision about my cat, despite a pre-approved deal, was the last straw. Among other residents, there's also some unnecessary drama. They're always making a big fuss and judging each other. Most of them lack decent manners and exhibit uncivilized behaviors like eating with their hands, screaming or picking their teeth in public. It's hard to understand how they can criticize others while behaving this way.
- Useful
- Not useful
- Share
Anonymous
"Small Memory Care Area"
Good care, nice rooms, and friendly staff. But the memory care area is too small for active family members.
- Useful
- Not useful
- Share
Anonymous
Jeni
Jason Talbert
Anonymous
"Very Pleased With the Care"
Mom really enjoys living here. The staff is super friendly and actively engages with the residents. Mom participates in some of the activities they offer. While she generally likes the food, occasionally there’s something not so great. Overall, we highly recommend this community—we’re very impressed with the care they provide for my mom.
- Useful
- Not useful
- Share
Anonymous
"Wonderful Community, Very Satisfied With My Mothers Move Here"
- Useful
- Not useful
- Share
Concerned
"Facility Tour Photos Displayed Incorrectly"
The pictures on your website are sideways. Please fix them so people can see your facility tour properly.
- Useful
- Not useful
- Share
Anonymous
Chris
PG
Jenny
Sarah
"Better Food Needed, Sometimes Short on Staff"
My folks wish for healthier meals with more veggies. They like the workers but sometimes there aren’t enough.
- Useful
- Not useful
- Share
Ben
"Mixed Feelings about Small Community Assisted Living Facility"
The food needs improvement, and portions are small. Nurses are nice, but some staff aren't as friendly. Be careful when choosing for loved ones. It's an okay, small community overall.
- Useful
- Not useful
- Share
Randy
anonymous
anonymous
Sarah
anonymous
anonymous
anonymous
anonymous
Mary T
Tim
JLB
"Avoid Sodalis: Poor care, hidden costs, and staff turnover woes."
Run as fast as you can from Sodalis. They care more about money than anything else. They don't have many activities for the residents, and the staff is not enough. My dad was doing okay when he went in there, but within four months, he needed more help, and they moved him to memory care. Sadly, he passed away a month later. They even asked for money just a day after he moved! They kept bothering my mom with calls when they found out we were going to leave a bad review. Many employees left while we were there, and even after we left, things didn't get better. Don't be fooled by the nice-looking building. Your parents won't be happy here, and you'll regret choosing it. Some of us are still struggling with the guilt of choosing this place. They only care about money and don't tell you the true costs.
- Useful
- Not useful
- Share
Martha E. Monaco
Anonymous
Tommy Suggs
Susan Stapel
Sodalis - Stone Oak
Address
25690 Wilderness Oak
San Antonio, TX - 78261
Website
http://sodalisstoneoak.com/
Telephone
(210) 960-7235