Assisted Living Facilities

Sunrise at Hillcrest

4.5/5.00 - based on 46 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 2 years ago

"Mixed Feelings About Assisted Living Tour"

Our family visited the assisted living facility in person, and while the staff giving the tour was great, we couldn't wait to leave. The place felt old and lacked a warm, welcoming vibe.

4/5.00 Published 6 years ago

"Great Assisted Living Amenities"

Nice entrance and landscaping. The shared areas feel just like home. Good outdoor space, and the kitchenette sink is easy to use with a wheelchair. The fridge/freezer is a good size for all the meals they provide.

4/5.00 Published 7 years ago

"Happy Staff and Beautiful Courtyard"

Sunrise at Hillcrest was a great place. The employees seemed very happy to work there, making the atmosphere cheerful. They had a beautiful multi-level courtyard with lots of plants and places to sit. We had lunch there, and the food was pretty good. The rooms were a bit small. It was between this place and another one. We chose the other because it had bigger rooms and was closer to our home.

5/5.00 Published 7 years ago

"Great care and a clean, friendly place for loved ones"

My dad has been at Sunrise for over three months, and we are very pleased with the place. She is also really easy to talk to and understands what our family is going through. We have no complaints! The staff is kind and does an excellent job. The facility is nice and clean.

4.5/5.00 Published 7 years ago

"Great place, close and impressive!"

I visited this place, and the tour was great! It’s close to where I needed it to be, and I really liked the facility. Overall, it seemed like a really good place!

4/5.00 Published 7 years ago

"Smooth transition, helpful staff; highly recommended for loved ones."

My loved one's move went well. Staff helpful, recommend highly!

4/5.00 Published 7 years ago

"A Pleasant Visit"

When we visited, this community appeared clean. The staff we met were friendly and knowledgeable. They offer nice amenities and activities, including allowing pets. However, it didn’t quite match what we were seeking.

3.5/5.00 Published 7 years ago

"Caring Community"

We visited this community and appreciated the helpful staff who answered our questions. The place was spotless, and the menu looked great. We recommend families check out this location for caring assistance.

4/5.00 Published 7 years ago

"Nice place, but not the best layout"

I liked Sunrise from what I saw on my tour. However, I didn’t like the floor plan. I had a tour with the director, and they didn't seem to know much about the place. The facility was nice, and everyone seemed friendly, but I preferred a different location.

5/5.00 Published 7 years ago

"Amazing Care and Loving Staff!"

My loved one moved here, and it's been amazing. She's in the memory care unit, and they do a great job. Everyone who works there is really kind and caring. She is her life coach and does a wonderful job. I visited yesterday, and they were having a tea party with hats, tea, and homemade peach cobbler. They also take the residents out for lunch. Every time I visit, she's in a new part of the community, which is great because she isn’t stuck in her room. They really get to know each resident and encourage them to join in activities they like. They even offer fresh snacks in the afternoon. I can't praise them enough they do such a great job. We've come so far and are so pleased!

5/5.00 Published 7 years ago

"Great care and activities for mom; would recommend"

This is a great place for my mom. We like the staff and are pleased with how clean the community is both inside and out. The meals are good, though it seems like the first floor has better food. We appreciate that she is involved in many of the enjoyable activities and is adjusting well to her new home. We would recommend the care and value of this community to other families.

5/5.00 Published 8 years ago

"Comfort and Care Like Home"

This place feels like home. It's really comfortable and the staff is great and caring. The food is tasty. My mother-in-law liked the staff so much that she still wants to visit them, even though she won't be moving in. It’s a happy community that makes you feel like you're in a big, welcoming home. Families will appreciate the good care and value here.

5/5.00 Published 8 years ago

"Warm, Friendly Staff at Sunrise at Hillcrest"

My mother said Sunrise at Hillcrest felt so homey after her first visit. That made me really happy because I knew she’d be comfortable there. The place feels like a cozy bed and breakfast, and the staff treats everyone like family. I’m so impressed with Melissa, the general manager, and also with Frieda and Vickie at the front desk. Everyone is friendly, professional, and genuinely nice. I highly recommend Sunrise at Hillcrest. I’m so glad my mom feels at home there.

3.5/5.00 Published 9 years ago

"Roles Unclear in Assisted Living"

They really care about my Mom, which matters most. But the new administrative staff seems disorganized. I'm not sure who's in charge, and the roles are confusing.

4.5/5.00 Published 9 years ago

"Great facility with caring staff and good food"

I am very happy with Sunrise at Hillcrest. The caregivers really seem to care. The place is kept nice and clean. The food is good, and they handle last-minute requests well. Overall, I am very pleased with this facility.

3/5.00 Published 9 years ago

"Severe Staff Shortage and Poor Service"

The main issue here is that they don't have enough staff. The handful of workers they do have are spread too thin and have to handle just about everything. Ultimately, they need more staff. The meals served are terrible. They even allowed my dad's prescriptions to run out. They are not running smoothly whatsoever and the key reason is their lack of sufficient employees. This really leaves me feeling let down.

4/5.00 Published 9 years ago

"A Pleasant Assisted Living Facility"

The Sunrise at Hillcrest is a really nice place. It could be even better, but they don't have enough staff. The facility is always super clean, and the staff is super friendly. They try really hard to make everyone comfortable. The prices are pretty good, and the care services are okay. If they had more staff, the care services would be excellent. They also have fun activities. Overall, things have been going well, and I'd recommend the Sunrise at Hillcrest.

5/5.00 Published 9 years ago

"Excellent care and clean environment at Sunrise at Hillcrest"

Sunrise at Hillcrest is amazing; they’ve kept all their promises. The place is very clean, and the food tastes good. From what I’ve seen, they’re really great.

5/5.00 Published 9 years ago

"Warm and Friendly Community!"

Sunrise at Hillcrest is amazing! The whole place feels warm, cozy, and friendly. The staff are super nice and professional, and they really care about the people living here. It’s perfect for our loved one because it’s small enough not to be overwhelming, but still full of happy, friendly people. I highly recommend it!

4/5.00 Published 9 years ago

"Lovely Place!"

We went to see this place for Grandma. It was really nice! Everything was clean and tidy, and the people who worked there were super friendly. We liked it a lot, but we had to choose another place that matched our insurance better.

3.5/5.00 Published 10 years ago

"Sunrise at Hillcrest: A Pleasant Two Weeks for Mom"

My mom stayed at Sunrise at Hillcrest for just two weeks, but she was really happy during that time. The people there were friendly and caring, and the place was clean and nice. What I liked is that they offer additional services, so we could put my mom in the assisted living part instead of memory care. That's not something you find everywhere, especially in certain health situations.

4.5/5.00 Published 10 years ago

"Great experience at Sunrise at Hillary, but bring your own items"

I've had a really good experience with Sunrise at Hillary. I'm happy with everything there. We were surprised to find out that they don't provide personal items like toothbrushes, so that's something the family has to handle. Other than that, I'm very pleased with the staff, the care they give, and how clean the place is. Everything is top-notch.

4/5.00 Published 10 years ago

"Nice, expensive."

Pretty good, but costs a lot.

4/5.00 Published 10 years ago

"Cozy and Comfortable Assisted Living, But Feels a Bit Cramped"

We picked this place as our third option. It feels just like home, all cozy and comfy. They've got two floors dedicated to memory care, and the staff is really nice. Outside, the grounds are lovely, but you can hear the road noise from LBJ. However, after some time, it might start to feel a bit small.

5/5.00 Published 11 years ago

"Beautiful, clean, friendly, homey, great food"

This place is amazing! The building is beautiful, always clean, and feels like home. The staff is super friendly and takes great care of everyone. The food is really good too. I highly recommend it!

3/5.00 Published 11 years ago

"A Senior Home That Makes Our Top Four List"

This place ranks in our top four.

4/5.00 Published 12 years ago

"Possible pet-friendly policy."

Pets might be allowed at this place.

Sunrise at Hillcrest

Amenities:

    Trained staff available 24-hours a day

    Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests

    Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day

    Monthly wellness visits by a licensed on-staff nurse

    Weekly housekeeping and daily trash removal

    Weekly personal laundry

    Social and educational programs for families

    Scheduled resident and family meetings

    Gracious accommodations with a variety of floor plans

    Maintenance of building and grounds

Address
13001 Hillcrest Road
Dallas, TX - 75240

Website
https://www.sunriseseniorliving.com/communities/sunrise-on-hillcrest/overview.aspx

Email

Telephone
(972) 798-4689

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