Assisted Living Facilities

Sunrise of Cinco Ranch

4.5/5.00 - based on 44 reviews
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4/5.00 Published 1 year ago

"Caring and Engaging Assisted Living at Sunrise"

My grandparent recently moved from living on their own to living at Sunrise, an assisted living place. The people who work there are really nice and pay attention to everyone, which makes it feel welcoming. The buildings and grounds are kept up nicely, and they offer lots of things to do that keep the residents busy. My grandparent has dementia but can still do a lot on their own. But because safety is important, the staff are always there, day and night, to make sure everyone is okay. Knowing that they are in good hands at Sunrise makes me feel better. Moving to Sunrise has made my grandparent's life better, and it's a happy place for them to live.

4/5.00 Published 1 year ago

"Caring Staff and Diverse Food Make Sunrise Assisted Living Stand Out"

The staff at Sunrise really cares about the residents. They host great special events, although no place is perfect. Overall, they provide good care. The food is varied and appealing. Different cottages offer varying levels of care.

4/5.00 Published 1 year ago

"Great Staff and Easy Move-In Process"

The staff at Sunrise of Cinco Ranch were awesome. Moving in and out was super easy, and everyone was really helpful. My loved one had a unique situation, so we couldn’t join all the activities. The rooms were a good size, and the food was okay. There were some staffing problems and a lot of construction. I’d still recommend Sunrise of Cinco Ranch because the staff were great, and the issues seemed temporary or were being fixed.

4/5.00 Published 1 year ago

"Recommended Memory Care Facility"

Sunrise of Cinco Ranch is a place I'd suggest for memory care needs.

4/5.00 Published 1 year ago

"Friendly, Family-Oriented Senior Home with Helpful Residents"

Sunrise of Cinco Ranch feels like a family home for seniors. My mom is doing great here. She, like other residents, helps the staff with daily tasks and assists those who need more help. The place is very friendly. I would recommend it to family and friends.

3/5.00 Published 2 years ago

"Mixed Feelings at Sunrise: Good Staff, Poor Healthcare Management"

At Sunrise, some things are great, like the friendly concierge, housekeeping, maintenance crew, and chef. My family member stayed in a nice companion room. The nurses and med techs are skilled. But, the healthcare isn't so good because there aren't enough staff, especially on weekends. We often have to be there to help care for our loved one. There aren't enough staff for the number of residents, and many employees leave. Also, the management isn't great; they've given me wrong information a few times. I don't feel like I'm getting what I'm paying for. Overall, Sunrise has good and bad points.

3/5.00 Published 2 years ago

"Mixed Experience at Sunrise of Cinco Ranch"

We had a nice tour at Sunrise of Cinco Ranch, but they said they were full and put us on a waiting list. They didn’t seem very eager to sell the place.

4.5/5.00 Published 7 years ago

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The review highlights the assisted living facility's homey atmosphere, attentive staff, and comprehensive medical team. However, the food variety could use improvement. Overall, it's a welcoming place for residents.

3/5.00 Published 7 years ago

"Complex Pricing, Less Social Atmosphere in Assisted Living Facility"

I've checked out a lot of places for my mom. I visited this one and spent half an hour just on paperwork. It felt like they were trying to convince me their prices were fair. Instead of saying, "We hope you'll like it here," they were more like, "Oh, she'll love it. Everyone's happy here." Funny thing is, I didn't see or chat with any actual residents during my visit. That bothered me because I like places where folks are active and social, not cooped up in their rooms. The place itself is pretty, but it wasn't as friendly as other spots. Also, their billing was complicated. The cost changed depending on how much care you needed, adding treatment to treatment. I prefer a simple, all-in-one price without all those extra costs and details.

4.5/5.00 Published 7 years ago

"Not the Right Fit"

I visited this place for my mom. It was clean and nice. The staff were helpful and answered all my questions. But we felt it wasn't the right fit for us.

4/5.00 Published 7 years ago

"Warm, inviting community, but lacked necessary care for my husband."

I really liked living near this community. However, we had to move my husband because they couldn't give him the care he needed. The place and the people who worked there were really nice. They even gave me a book with everyone’s contact information and what they do, so I knew who to talk to if we had any problems. Everyone was polite and seemed to genuinely care. Whenever they needed to talk to me, they made sure to reach out, whether by text or phone call. They always looked after my husband’s best interests. When we had to move him, they were really sorry about it. What I especially liked was that all the staff wore different colored uniforms depending on their job, so we knew who to ask for if we needed a nurse. Everyone was so friendly. They knew my husband's name and even greeted me

5/5.00 Published 7 years ago

"Top-Notch Care and Comfort at This Facility"

This place is great, especially when you think about the facility.

5/5.00 Published 7 years ago

"Friendly staff, clean, but pricey"

We visited this place for care, and the staff was friendly. The parts we saw looked clean. We didn't see everything, but it was a bit more expensive than we could afford. Families should visit to see if it meets their needs.

4/5.00 Published 7 years ago

"Consider Touring This Pleasant Community"

My visit to this place was really good. Everyone was nice to my family and me. The place looked well-maintained. The staff we met were nice too. It was a nice experience overall. We had to consider many things before deciding where to move my mom. Even though we didn't choose this place, I think it's worth taking a tour. It's a nice place.

5/5.00 Published 7 years ago

"Excellent care and support"

My mom lived here for over 2 years. Our family can't say enough good things about this place. Yes, it's pricey, but your loved one is really well cared for.

5/5.00 Published 7 years ago

"Beautiful Facility but Too Expensive for Us"

I visited this place and saw a really nice community. But the cost of living here was too high for us. They offered full assistance, which we didn't need, so it was more than we could afford.

4/5.00 Published 7 years ago

"“Great Care and Comfort!”"

I don’t have any complaints about my mom’s time at this place. The staff took really good care of her, and they always made sure she felt comfortable. They have fun activities and serve healthy meals all week. I would definitely recommend this place to others.

3/5.00 Published 8 years ago

"Expected More from Assisted Living Facility"

I had a fine tour and saw the pleasant appearance of the facility. The community, however, appeared to increase the care cost by about 2,000 dollars. The staff didn't seem very experienced and even though the place looked attractive, I didn't feel quite at home.

5/5.00 Published 8 years ago

"Found the perfect place for my parents!"

My parents love it here. The community is amazing. The food is so good, I eat here whenever I can! They have lots of activities and take trips in a limo or mini bus. They are doing everything right, and I've seen a big change in my parents. The staff seem to enjoy their jobs and care about the residents.

5/5.00 Published 8 years ago

"Toni was super nice and helpful."

We talked to Toni a few times while looking for places. She was really on top of things and called me a lot. Some places never got back to us, but Toni always did. The place was a bit too fancy for us, but when we told Toni we chose another place, she was super nice and happy for us. She even told us we'd be in good hands.

4.5/5.00 Published 8 years ago

"Sunrise, the place to be!"

After visiting different places nearby, we discovered that Sunrise best suited our loved one's needs. The facility is beautifully decorated, with a cozy atmosphere. The staff is friendly and efficient, and residents enjoy a variety of engaging activities. Highly recommend!

5/5.00 Published 9 years ago

"Friendly and Attentive Staff Communicates Well"

It's been a great experience here. The staff is very attentive and always keeps in touch. If there's a problem, they call me, and we talk about how to fix it. Everyone is friendly and seems to really enjoy their job.

3.5/5.00 Published 9 years ago

"Hidden Costs at Sunrise of Cinco Ranch"

At Sunrise of Cinco Ranch, the cost skyrocketed beyond my expectations. I clearly outlined my parents' needs upfront, but once they arrived, the price jumped by a whopping 40%. That doesn't seem fair. While the facility is lovely and the staff friendly, I can't recommend it due to the steep increase. They also charge for services they don't provide. My parents are happy, but the hidden costs are a concern.

5/5.00 Published 9 years ago

"Dad enjoyed himself and socialized"

Dad stayed at Sunrise of Cinco Ranch for a short time. I was happy with the place overall. The staff said he enjoyed himself and was always socializing. I would definitely choose them again.

5/5.00 Published 10 years ago

"Toni was knowledgeable and caring, but location could be an issue."

Toni knew a lot about her job. She cared about what's best for mom. Even though we won't choose her place, Toni is sending someone to evaluate mom. She wants us to know exactly what we need in a care home. I liked the activities they do, even on Saturdays. The residents seemed happy and engaged. The only issue might be the location.

5/5.00 Published 10 years ago

"Best place for mom - Highly impressed and reassured"

I had to move my elderly mother to Houston before I could get my family settled. I felt sure that this place would take great care of her while I was getting things organized in Texas. They were really helpful and seemed to care about who my mom is and what she needs, rather than just focusing on her bank account. The last place in Florida was all about taking our money and didn’t provide nearly as good care. Even though my mom has only been here a few weeks, from the first meeting, tour, and paperwork, I knew this was the best place for her!

5/5.00 Published 10 years ago

"2 bedrooms, 1 bath, and a patio available!"

The facility offers a 2-bedroom, 1-bathroom unit with a nice patio.

5/5.00 Published 10 years ago

"Fantastic facility with excellent memory care options"

This place is amazing. It’s beautiful, and everyone we talked to was nice, knowledgeable, and helpful. We checked out many places for memory care, and this one was the best choice. What made it special was their three-level system for memory care, which no other place had. Most places only had high or low care, but our loved one needed something in between, and this was perfect for her.

5/5.00 Published 11 years ago

"Wonderful place with caring staff and great care"

My in-laws stayed here for four years. They have since passed away, but it was a wonderful place with caring staff. It was excellent. I would recommend them any day! The staff were super friendly and built relationships with all the residents. When you walked in, you felt welcome. They took great care of everyone.

3/5.00 Published 11 years ago

"Two-Bedroom Unit Size at Facility Tops Out at 682 SF"

The biggest 2-bedroom unit is 682 square feet.

5/5.00 Published 12 years ago

"Cozy and Welcoming Assisted Living Facility Worth a Visit"

I visited and really liked it—it feels very cozy and welcoming.

Sunrise of Cinco Ranch

Address
21939 Cinco Ranch Boulevard
Katy, TX - 77450

Website

Email

Telephone
(281) 240-0500

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