Assisted Living Facilities

The Avenues of Park Forest (formerly Acadia Estates)

3.8/5.00 - based on 19 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 10 months ago

"Newly remodeled facility with friendly staff, but activity concerns"

The facility is newly remodeled and beautiful - light, bright, and airy. It took a month to fix some medication issues, but the staff is friendly, helpful, and respectful. I wish they encouraged memory care patients to join activities with assisted living residents. I chose this place for its activities, but it's disappointing that mom has to remember to ask to play games since she can't remember a schedule anymore.

4/5.00 Published 1 year ago

"Updated Rooms and Friendly Staff at The Grove on Forest Lane"

The Grove on Forest Lane has updated rooms and nice shared areas. The staff is friendly and pays good attention.

1/5.00 Published 1 year ago

"Assisted living lacks communication, security, and prompt assistance for residents"

My mom moved to this place last year, and I’m really unhappy about it. The people who work here never tell us if there’s a problem with Mom, and they won’t talk to us on the phone or by email. When I visit, they yell at me from upstairs about Mom’s schedule. But her schedule keeps changing, and she doesn’t get help with cleaning, showering, or laundry. When I ask them to help her shower because it’s been a while, they say they can’t until the next shift. Another big problem is that the residents can’t lock their rooms, and the staff can’t unlock them if they’re locked. My mom fell once, and we had to call a firefighter to break the lock. They also take forever to fix things when they break, and I have to keep reminding them.

3/5.00 Published 1 year ago

"Mixed Feelings About The Grove on Forest Lane"

The Grove on Forest Lane was okay, and the staff were friendly. But the care for our loved one could've been better.

4/5.00 Published 1 year ago

"Mixed experience during lockdown; staff, activities, and communication issues"

During the COVID-19 lockdown, they didn’t handle things well. Some staff were nice, but others weren’t. The food was good, mostly as takeout. There weren’t many activities. They need to keep families better informed.

1/5.00 Published 2 years ago

"Assisted Living Facility Review: Poor Care, Staff Misconduct, No Improvement"

This place isn't good. My family member is losing weight and stays in bed all day. The doctor said her dark urine means she's really dehydrated. They're not taking care of her well. Even the snacks I bring disappear because the staff takes them. The place changed names and got a new manager, but nothing else is different. I wouldn't suggest this place right now.

3/5.00 Published 2 years ago

"Cold and institutional vibe; not the warmth we desired."

The Avenues of Park Forest didn't leave me with a great feeling at first. It seemed kind of cold and too much like a hospital, which isn't what we were looking for.

3/5.00 Published 3 years ago

"Institutional; effort recognized."

Park Forest Avenues felt too much like a institution; effort noticed.

4/5.00 Published 3 years ago

"Great Experience Despite Physical Limitation"

Our family did a virtual tour and gave it 4 stars because we couldn't visit in person. Even though we couldn't see inside, it was still nice. The lady showed us around to different rooms and amenities. It was a good and unique way to see everything. We thought the lady did a very good job.

2/5.00 Published 3 years ago

"Caregiver Awareness: Reviewer Stresses Contract Understanding"

The person taking care of you should double-check the contract. Understand it.

4/5.00 Published 3 years ago

"Pretty good choice for loved one, but could be better"

This place was pretty good for my loved one.

4.5/5.00 Published 4 years ago

"Caring staff and great service—hidden gem!"

At The Avenues of Park Forest, it's clear the staff care deeply about seniors. From the admin team to the caregivers, I always feel confident that my parents' needs are taken care of. They clearly explain what to expect and are open to answering any questions or concerns. After checking out many other places, I think this one is a hidden gem!

The Avenues of Park Forest (formerly Acadia Estates)

Address
3344 Forest Lane
Dallas, TX - 75234

Website
https://avenuesofparkforest.com/

Email
info@avenuesofparkforest.com

Telephone
(972) 433-0569

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